We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Good Seats and Good Times of course. I will be returning.
I was expecting to get the ticket day of but I got it 2 weeks in advance which!
App was easy to use. It took a few minutes to receive the tickets, but no other issues
All very easy the buy and big deal and big save and grand place thanks
Bought tickets online. Everything was super easy. Had digital tickets sent to email.
I had not been familiar with TickPick when I saw an advertisement on a social media site. I researched reviews and felt comfortable giving them a try.
Great prices, user friendly app, many great event options.
I purchased tickets for James Taylor in UpstateNY. Loved my experience with TickPick. I will definitely be a returning customer.
It was easy to buy the tix and they went straight to my tickets master account!
As described. No hiccups. Straight forward. Great transaction
Got great seats at a discounted rate. It was so easy! I bought the tickets and within a few hours they were transferred to me. I've already used this app again since to buy tickets for another show, and had another great experience. Thank you TickPick!
We bought tickets for a recent baseball game - when we got to our seats they were already occupied. We all went to the ticket office and the stadium confirmed our tickets were fraudulent and we couldn't sit in the seats we paid for on TickPick. I've already reached out to the help desk but haven't received a resolution or refund. We are wildly disappointed to say the least
With the WWE developmental brand finally hitting the road and coming to our city (Denver) AND making it a Premium Live Event (what they used to call a Pay Per View event))--we couldn't miss it. Finding good tickets for reasonable prices was no problem and we loved our seats. And the event was as fun as we hoped, my 14 year-old son and I cheered and yelled and laughed and loved it all. And watching the replay, we also noticed we were able to spot ourselves on the TV broadcast--just a great night.
The game was a lot of fun, and the closest I've ever been to the field! Because we weren't charged a bunch of fees associated with buying tickets, we were able to get a better view. Glad we got to go!
Definitely a learning experience, I will admit I was really nervous and concerned about not being able to get the tickets, it kept telling me that they were no longer available that they had to be saved, not knowing or understanding how to save them, after 20 or 30 attempts I was able to see the tickets,I didn't figure out how to save until the second day with 20 or 30 tries I finally was able to see them and figure out how to save them, the show was fantastic
Thanks
Site provided seat view and better prices than the MLB App. Even better was no service fee or add-ons...and tickets came from Ticketmaster!
Got my tickets just fine and fast! Great price too!
My son and I arrived in los angeles to discover that there was a show that we wanted to see at the hollywood bowl that night. The only tickets we could afford were in the very back of the venue, Which didn't seem very appealing. Then a friend of mine.Let me know about this website.And we found one hundred and thirty five dollar tickets for only thirty dollars each! They worked, no problem!
Ordered a pair of ticket in our favorite section for under face value and paid no fees. Great deal.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.