We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Simple and straight forward. I've used TickPick twice in the last two weeks and haven't had an issue getting the tickets purchased.
It was great and easy to use. I will use it again and I highly recommend
Purchase was easy…the only extra fee we paid was for ticket insurance at $10 each ticket
Loved knowing the true price
Was everything I expected it to
Be plus more and crowd was a diverse as it could be!
OMG, I just loved my experience, I dealed with a few CSR, Jesus is very efficient, he got my tickets sent, did an awesome job, very patient CSR, Thank you All!
Fast and easy, and love that they don't have any hidden fees, from price shown you just pay taxes
It was easy to buy and receive tickets and I received a better deal than friends using other ticket apps
This was my first purchase with Tickpick and I looked on multiple sites for weeks before I purchased. It was easy and fast. I had zero issues paying for or accessing my tickets.
Such an easy transaction. Love that you are not surprised with fees during checkout. TickPick is my go-to for resale tickets!
Easiest buying experience. Great priced tickets. I worried that the ticket barcodes weren't sent until a day/2 days prior, but once I received them it was a relief. Swift process & I will be buying through TickPick again!
The concert and bands were awesome. Very surprised by how much I enjoyed the opening band, Yacht Rock Review but REO Speedwagon and Train were as good as I expected. Very disappointed in the giant white tent at the very front of the lawn section so that anyone sitting anywhere behind it or to the right or left of it for about 40 ft could not see anything on the stage. It was about 12 ft tall. If they needed a tent it could have been a lot shorter so people could see over it but it was absolutely ridiculously imposing no one could see anything. I don't care if they have big video screens on each side for us to watch the concert, I didn't come to a concert to watch a video screen. I want to see the band and I paid a lot of money to sit on the lawn area that was completely overpowered by this giant white tent. They need to either shorten the tent and make it smaller or dig a hole where it is and do all their lighting and stuff underground but having a giant 10 ft tall tent right in front of everyone's seating is just bull$#*!. But I digress. I'm reviewing tick pick. The tickets were given to me a day earlier than they said they would be so that was good. I'm an older woman and I am not used to electronic tickets but they made it very easy and tick pick was great. I'm just complaining about the venue but tick pick?... five stars.
I started using this app because fees were disclosed. Now everyone discloses, but the simplicity of is TikPik still win out.
While waiting in queue on the first day of single game Cubs ticket sales, decided to see what TickPick might have to offer. Bought a pair of excellent seats for two Yankees-Cubs games that were cheaper than the official vendor face value price and no additional fees to boot. Went back to the other site and was still waiting in limbo for the chance to even see what might be available.
It was very simple and easy to use! Had a great experience and had great seats. Will definitely use them again!
All in pricing was wonderful, no tricks, no games, no hidden fees. Will 100% utilize TickPick for all available future purchases!
I appreciate the simplicity of using this app. Easy to use and gives the total price upfront! Thank you. The only app I will use for tickets.
By far the least expensive option. Buying and getting ticket transferred was a breeze. Will always check TickPick's offerings first!
It was very fun and welcoming I would go back again
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.