We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Love that prices posted are "all in"! This is my second time using TickPick and both transactions have been great! They will be my go to for all tickets in the future and have been recommending to friends!
I had a good experience purchasing my ticket; however, I realized that the price of my ticket included the fees that were charged by Ticketmaster.
The tickets didn't come until two days before the event. I bought them two months before and it worried me. Customer service assured me they would arrive and did. Great show and venue.
Using tick pick for the first time was great. They are true to their prices. And tickets were delivered very quick. I am impressed and will continue to use tick pick in the future
I had a great time for a great price. Will definitely be using Tick Pick again in the future
Amazing concert and an amazing easy process to get tickets without fees. Higher recommend to get tickets here.
We had great seats at a great price. I originally was going to use another app but then I decided on this
We purchased four tickets to see Pink at Allegiant Stadium in Las Vegas through TikPick for what a single ticket through the "official" site would've cost. We had zero problems and a great time!
It was an easy process, and we ended up with awesome seats! Will use TIckPick again!
Purchased their ticket on a Friday for a Sunday NFL game. Never got any delivery or updates until less than 3 hours before game time. Couldn't reach them to ask when to expect delivery. Inside of 3 hours of start other ticket sites are closed. Was forced to purchase a second ticket from ticketmaster to be sure I would get into the game. Then they sent my TickPick ticket.
Had these tickets for a while but continue to see their pricing below the other apps. And the ticketing process is always smooth
Very easy transaction. Yankee Stadium is the best stadium in the league. Thanks for not including additional fees.
Tickets were priced exactly as listed and we're very easy to pull up on my phone. I will use a site again for sure!
Love using tickpick. They make the process very easy.
Same ticket as the other guys but without all the exorbitant fees.
The concert was amazing and we had a great time. Thanks
Great seats and the foul net wasn't as bad as I thought. Would definitely let tickets in this section again. I also got my tickets quicker than what I thought!
I couldn't ask for better customer service. I've been using tick pics for years and when I had an issue they fixed it immediately. I was so grateful they even upgraded me to make it right. Thanks tick pics
Super fast, easy and efficient! I have purchased a couple of times through the app and its no hassle at all
Like my title says, I love this site so much. I love that the price of tickets already shows up in the total. It doesn't feel scummy, and like they care about the people. Will forever continue to use TickPick.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.