We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
At first, when I saw TickPick ads, I figured it was genuinely a bad copycat of Ticketmaster. But I did really want to stop paying so much money and start using spare funds at the events I pay for. So out of curiosity I downloaded TickPick and I was thrown in for a big surprise! The app was extremely user friendly and easy to navigate. And when choosing seat tickets for a football game, you get a general glimpse of the area you're sitting in, which I found to be profoundly useful and neat. And as the ads suggested, there are no hidden fees. The price next to the ticket is the price you pay aside from state taxation. The Metallica concert was a dream come true. I've been wanting to see them since I was a child, and I'm glad I finally went. I hope they play again next year so I can buy through TickPick and go again!
The had good seats with a great view. The play was marvelous, and the singers were Fantastic. I even shed little tear.
Everything worked out great with the tickets which was amazing and I will definitely use TickPick in the future, I love the no fees and the reliability
Great opportunity to save money on fees. Communication was amazing with TickPick team. Recommend you give them a try over the competitors!
The whole process of buying tickets, paying for them and having them available in my cellphone was simple and fast. It was my first time using the App and I found no trouble to figure out how the process works.
It was awesome I literally brought the tickets moments before the show at a unbeatable price and had a great seat at the event
It was amazing! The tickets went through and I got to see Stray Kids perform for the first time! Best concert ever! The tickets were at a decent price! Totally recommend TickPick!
Though the game I went to they lost, the ticket buying experience was smooth and the stadium and seats were got were excellent! Definitely will use TickPick and definitely will be back at Comerica Park
I was wondering that it was not going to work at the stray kids concert but it did and that day was the best day of my life
SO easy to find good seats with a great price, for a SF Giants game! Highly recommend using TickPick!
Avril Lavigne put on an incredible show again. 3rd time ive seen her in 2 years. Getting to the facility, parking, bathrooms were all great. Only issue is it took over an hour and a half to get out of the parking lot.
Mets vs. Braves- 6/26. Great seats for the price... good value Easy process-tickets downloaded
To my phone; no hassle
Would definitely use Tick pick again
I felt alive. And so happy I could ever be I was alone but never felt better the experience was wonderful n my first ever concert alone n I would do it all over again
I don't use any other service but TickPick when buying my Astros tickets or concert tickets. I can always rely on the great service and best prices!
The concert was awesome. They had so much energy and we were so interactive with the fans. Their voices were just as good as they were 30 years ago. What a wonderful night and great venue in Las Vegas.
Everything was perfect from great seat pricing and location, to ease of transaction and delivery of tickets, to a wonderful game.
Although th Giants lost. These seats were great. Perfect view. I never was able to get my free drink. Other than that two thumbs up.
Great experience, used the website to find and purchase tickets. It shows actual seat views from the section. Had no problems with tickets when entering venue. VERY PLEASED with this site!
I traveled from DC to Metlife Stadium in NJ to watch FC Porto play. It was my youngest son's (the one true footballer in the family) first live soccer match attendance. 8 goals! What a game! Tickpick worked perfectly. A completely seamless experience for an evening that we will remember forever with joy.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.