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TicketStub.com has a rating of 2.72 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. TicketStub.com ranks 52nd among Concert Tickets sites.
I decided to call and order so I could speak to an actual person to find out more information since this is my first time using Ticketstub. The guy I spoke to was VERY helpful explaining how this works and YES you do pay more but what do you expect if you are looking for really good seats or seats to a sold out show? I was assured I would receive my tickets in the mail in the next few days (the concert is 3 weeks away). Right now I'm very pleased with everything, customer service and all. I will write another review after the concert :) -Nicole Skapik
In February I bought two great tickets to the Brewers vs Tigers game in Milwaukee. The tickets were good seats behind home plate and cost 300.00. Three months later they claimed the event was canceled and returned the money. The event was NOT canceled but I could not get back my good seats. It is impossible to call these guys and talk to a person. Their call answer system just keeps forcing you to listen to a series of messages they think are FAQs. You can't get to a person. I finally went through as if I had not bought my tickets and reached someone who got me into CS. They then disconnected me. We bought these tickets as a first venture back to the normal after my husband and I lost our parents to covid. I don't know why they are claiming the game was canceled. Possibly the seller changed his mind about selling them. Regardless they owe us an explanation but there is no way to get one. They also don't respond to emails.
I am still not sure about the reliability of this place because it really depends on your seller, and the company seems sketchy. I last bought tickets for Drake's OVO Fest and they worked perfectly, came in earlier than I expected and I really enjoyed the concert. It was although $273 for two general admission tickets. I just placed an order for another concert and hopefully, it works out.
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Ticketstub.com® is a company that specializes in Ticket resale, also known as ticket brokering, or buying secondary tickets. Ticketstub.com® is an independent online ticket broker that specializes in obtaining premium sold out tickets to events nationwide. Ticketstub.com® has been doing business on the web since 2002.
Ticketstub.com® offers tickets for any event you can think of. Theater events, sports, concerts, etc. all are available on Ticketstub.com®. Search Ticketstub.com® and you will find tickets for everything from a rap concert, to a Broadway play, or a UFC match up and much much more.
What makes Ticketstub.com® unique from its competitors is their commitment to customer service. You can contact someone from Ticketstub.com® anytime online, or between 9am and 8pm Monday through Sunday. They understand the importance of customer service, and for this reason have made contact with the customer a high priority. You can access Ticketstub.com® easily from your phone with their very own iPhone/Android apps.
Ticketstub.com® has been serving it's customers since 2002. I started the business because I wanted to create a place where people could buy the tickets they were looking for and be treated with the same respect I expected to get from sellers.
