TicketsatWork

I am extremely grateful for the time and attention Richard provided. He took time to listen and provide more help than I received from the ticketsatwork Customer Number. I have to be honest, I was never going to use ticketsatwork again, based on my last experience. Richard, changed my mind. He is awesome on so many levels. Thank you sir, for understanding my situation and giving me your condolences about my mother-n- laws death. You instantly lifted my spirits.

I saw a lower rate for a hotel I'd booked for December. I called ticketsatwork and they were able to rebook me at the lower rate, and they refunded my original credit card for the difference a couple days later.

Reallly impressed at how easy they made it and how knowledgeable the rep was.

Booked hotel in august but needed to cancel due to the weather. Kept being denied a refund for 5 months. Richard S helped me get the refund. Thank you!

I am writing this review from my experience yesterday after booking a same day hotel which ended up booking for next week. I realized it after going to check in the hotel. I called Ticketsatwork and was on hold for over 2hrs with no resolution. I went on the Ticketsatwork instagram page and left a comment. Immediately I received a call from Richard and he was very knowledgeable and helpful. He managed to resolve the hotel reservation date change immediately after he called me. His dedication was outstanding and great customer service skills. Thank you Richard for all of your help. I appreciate all of your help.

I love the fact that finding my tickets was quick, simple, easy and cheap. Super excited that I was able to find the theme park I wanted and the process was easy & quick

I posted my negative experience with TAW and how I've been contacting them for over 3 months to get a refund and have gotten NOWHERE! After posting here and on a few more sites, Richard S reached out to me directly to resolve the complaint. Richard was very apologetic, and agreed I should not have rec'd such bad customer svc or waited so long for a refund. On the phone, Richard processed my refund and sent me a confirmation via email. Afterwards a few days later he made sure to confirm I rec'd the $$! What awesome follow thru! I wish my whole experience could have been this way. Thanks Richard, I appreciate you and your 5 star svc!

TicketsAtWork is available to me through my employment and I have used them on multiple occasions. I've purchased tickets to performances, theme parks, tours, and for hotel stays, all at a nice discount. I've referred several co-workers to this site, and they were also very pleased. You can also call TicketsAtWork. Their customer service is very helpful without long waits.

I want to say I had an issues with my car rental appointment but Richard went out his way an help me with my situation. He went over and beyond with his customer service. Thank you so much for going beyond.

I am pleasantly surprised with the support I got from ticketsatWork. I booked Universal Orlando promotional tickets with them in January planning to be there at the Spring break with my kids. Obviously, COVID-19 cancelled our plans. I was initially pretty sceptical on the ability to get a full refund (expecting some kind of voucher). Nevertheless I called them and requested a refund. It took maybe a month and a half (which is totally fine with me) to get my money back. Every 5/10 days I was getting updates from the company. Long waiting period was completely reasonable these days. Good job, I will use them some other time.

I struggled trying to get a refund due to covid. Richard stayed on top of this and helped me get a refund! Talk about customer service! Professional and went above and beyond!