• Tickets.Expert

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Overview

Tickets.Expert has a rating of 3.63 stars from 1,399 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tickets.Expert most frequently mention service fee, great experience, and cant wait. Tickets.Expert ranks 10th among Tickets sites.

  • Service
    20
  • Shipping
    14
See all photos

What reviewers want you to know

Positive highlights

  • Worked well, but what about an $85.00 service fee on a relatively inexpensive ticket price.
  • Love the website and this has to be 100 characters so type type type

Critical highlights

  • The service fees are hidden until check-out, which is NOT GOOD!
  • Horrible experience and even worse customer service!
How would you rate Tickets.Expert?
Top Positive Review

“Prompt delivery”

Gary C.
2/17/22

We are pleased with how fast our tickets were delivered to our email. Thank you for making this happen so sesmlessly

Top Critical Review

“SCAM”

Colin B.
7/9/22

Paid for the tickets and recieved no confirmation or receipt. The website said when I purchased on the 24th June that my tickets would be texted to me on the 1st of July. When I didn't get confirmation I emailed, no response. 2nd July I phoned customer services and was told to email with the subject urgent. No response. The event was the 4th of July and I had to buy new tickets from a different provider. I emailed again to explain i never recieved the tickets, they emailed back saying it was emailed to me on the 24th of June. No emails at all, including junk mail and other folders. I feel totally robbed and there's nothing I can do about it. Avoid like the plague! Buy tickets from ticket master.

Reviews (1,399)

Rating

Timeframe

Other

Reviews that mention popular keywords

service fees (183) service fee (183) 100 characters (39) customer service (33) service charge (54) ticket price (41) purchase tickets (39) 100 words (11)
Thumbnail of user garyc1434
1 review
0 helpful votes
February 17th, 2022

We are pleased with how fast our tickets were delivered to our email. Thank you for making this happen so sesmlessly

Thumbnail of user scotts268
1 review
0 helpful votes
July 3rd, 2017

They should send tickets on November 1st hopefully. I hope I get my concert tickets. Site seemed legit I think

Thumbnail of user jasonw192
1 review
0 helpful votes
December 21st, 2017

This is the first time I've used this service. It was quick and easy and I got my tickets instantly. I would use this service again in the future.

Thumbnail of user laurag204
1 review
0 helpful votes
April 12th, 2018

The only problem I have with this service is that the service charge is too high. Other than that the ordering process was easy.

Thumbnail of user normav3
1 review
0 helpful votes
May 28th, 2017

Easiest and quickest experience with online concert ticket purchasing. Will definitely use this site.

Thumbnail of user alemayehua
1 review
0 helpful votes
October 31st, 2017

This is a great event. I am excited to share this moment with the person I admire. Thank you very much tickets expert for facilitating this opportunity

Thumbnail of user davidc628
1 review
1 helpful vote
November 8th, 2017

I hope these tickets are worth it I wanna make this date special for this girl I hop she really happy and I want to see her smile

Thumbnail of user denised106
1 review
0 helpful votes
February 3rd, 2018

Awesome turn around. When ordering the tickets it stated I would receive the etickets by the 19th for the show on the 21st. I was not expecting the tickets until them. I was pleasantly surprised when I got the email telling me the tickets were available to be printed.

Thumbnail of user andier3
1 review
0 helpful votes
October 24th, 2017

It was very easy to operate but all of the service and taxes fees are a little high, I understand that's required but it kinda surprises you st the end of the order right before you buy them

Thumbnail of user lupel3
1 review
0 helpful votes
July 16th, 2017

It was a good Web to purchase and I will do it again. I will tell all my friend roi use this web. My niece is going to be really nice and she will enjoy it.

Thumbnail of user kennethm90
1 review
0 helpful votes
August 3rd, 2017

This is a very good deal to watch and participate in an experience of a lifetime. I will be awaiting the tickets in my email.

Thumbnail of user maryw308
1 review
0 helpful votes
October 9th, 2017

Tickets were easy to order. The prices seemed lower or comparable to other sites too. I hope access to my ticket will be easy after filling this survey out.

Thumbnail of user jasont147
1 review
1 helpful vote
May 4th, 2018

Tickets were as promised. No issues. Had a great concert experience and was able to get floor tickets the day of the show for a decent price.

Thumbnail of user gillc11
1 review
0 helpful votes
July 15th, 2017

Easy to use only thing don't find out till last page is the booking fees which can be quick steep. But otherwise good site hope get the tickets will find out in december!

Thumbnail of user karenp176
1 review
0 helpful votes
September 1st, 2017

WOW, Ticket Experts are exceptional at what they do! I tried another vendor (VividSeats) and waited over 4 days and still no tickets. I tried Ticket Experts and had them within minutes.
Will definitely be using them again. Great job!

Thumbnail of user christ7536
1 review
1 helpful vote
October 9th, 2017

It was an overall easy process of purchasing the tickets just waiting for confirmation on the order itself. Would like to view the tickets personally.

Thumbnail of user thiagoc4
1 review
0 helpful votes
November 21st, 2017

Lets Hope all do well in the event.
First time. Buyer in this site and with the flash seats app...

Thumbnail of user anthonyc193
1 review
0 helpful votes
December 7th, 2017

My order was simply put very easy! Conveniency was very nice, I didnt have to print anything or go out of my way. I will be sure to use this method of purchase again in the future.

Thumbnail of user calliel4
1 review
0 helpful votes
October 19th, 2017

It was a well thing that I am glad I did and would highly recommend to others because it was so easy to use. I am very excited and am satisfied with my purchase

Thumbnail of user suen44
1 review
0 helpful votes
November 16th, 2017

I was able to pick the seats I wanted and buy them online without any problem. The whole experience was smooth and seamless.

Thumbnail of user kriss160
1 review
0 helpful votes
April 7th, 2018

Thanks for making things so easy to get tickets, great process, really easy thanks again, I'd definitely go through this site again

Thumbnail of user marcias38
1 review
0 helpful votes
December 13th, 2017

The surcharge is high! Will not buy again! I paid $87 per ticket plus $29.50 per ticket for surcharge! Horrible!

Thumbnail of user donk103
1 review
0 helpful votes
August 31st, 2017

A quick, easy, and convenient way to find non inflated prices on the events you're interested in experiencing.

Thumbnail of user melanied30
1 review
0 helpful votes
July 13th, 2017

Thanks for the quick receipt of the tix. Appreciate the good service. Thank you. Looking forward to the game. First in years

Thumbnail of user berniec30
1 review
0 helpful votes
October 29th, 2017

Able to pick and pay and download... what more could one ask for?

I especially like the possibility of downloading tickets and having on hand before getting to facility.

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About the business

Industry Experts Finding Tickets for Sports, Concerts, Theater

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