• Ticket Offices

Ticket Offices

Overview

Ticket Offices has a rating of 4.6 stars from 246,023 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Offices most frequently mention service charge, credit card, and purchase tickets. Ticket Offices ranks 5th among Tickets sites.

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What reviewers want you to know

Positive highlights

  • I just was surprised by the service charge I think it should only be one for one transaction
  • Prices were ok but your company is just like all the other companies where you gouge us with service fees.

Critical highlights

  • This 3rd party stuff is annoying and represents lazy customer service.
  • Total SCAM - Charge way over face value, deceptive shady tactics.
How would you rate Ticket Offices?
Top Positive Review

“I originally ordered 5 tickets, then my daughter wanted...”

Dennis V.
1/29/20

I originally ordered 5 tickets, then my daughter wanted 2 more. Then a friend heard we were going, wanted to join us . . and get 2 MORE tickets. Even though there were tickets available in the same section, same row, I couldn't find out where they were or get these new tickets next to my others. Nor could I get a refund, so that I could repurchase all the tickets I wanted together. So I will probably not use this site again.

Top Critical Review

“Crap customer service”

Liz D.
8/21/22

Anybody hear about the pandemic that hit the planet? Most, if not all major companies have made adjustments to accommodate the limitations created by the pandemic. This company simply refuses. I have called multiple times trying to either exchange or refund my tickets and all they do is argue. Their customer service is horrible, they keep interrupting me and refused to escalate the situation. I'm leaving terrible reviews anywhere I can and will never use this company in the future.

Reviews (246,023)

Rating

Timeframe

Other

Reviews that mention popular keywords

service charge (354) service fee (283) seating chart (91) ticket price (146) customer service (78) purchase tickets (121) face value (31) email delivery (46) seat number (65)
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MICHAEL W.
2 reviews
0 helpful votes
February 3rd, 2020
Verified purchase

remember that not everyone is savvy with electronics you need to keep it very simple. I had to get help for loading the tickets on phone. I felt sorry for the girl that was helping I was so frustrated.

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Virginia A.
1 review
0 helpful votes
August 2nd, 2019
Verified purchase

Wait ticket prices I will order again can't wait to receive them on August 15. A surprise for my wife.

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Raydene C.
1 review
0 helpful votes
November 14th, 2019
Verified purchase

Have never used electronic ticket before but didn't have the option of printing a ticket so I hope it works.

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thurman a.
1 review
0 helpful votes
January 18th, 2020
Verified purchase

so far the price was right and getting tickets was easy. cant wait to receive my tickets and see the show.

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Kathy A.
1 review
0 helpful votes
January 3rd, 2020
Verified purchase

I was afraid to try PayPal, call my son and he said it was safe to trust PayPal. Thanks for a great experience.

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anonymous W.
3 reviews
0 helpful votes
November 15th, 2019
Verified purchase

simple easy fast... wish we could see the view from the seats we selected though... or the ability to chose our seats.

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Sandra J.
1 review
0 helpful votes
June 17th, 2019
Verified purchase

Hoping this isn't rained out like the Casting Crowns concert in MO last summer was. God is Good.

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Pam B.
1 review
0 helpful votes
March 7th, 2019
Verified purchase

This was incredibly easy, fun & an efficient way to purchase tickets. I will definitely use this site from here on out.

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Michaela W.
1 review
0 helpful votes
February 1st, 2019
Verified purchase

Simple website, didn't have any problems ordering and the price was better than most of the other sites I looked at while being of equal quality.

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Victoria P.
1 review
0 helpful votes
November 25th, 2019
Verified purchase

I tried to get tickets in New York but the prices were terrible. Your prices were so much more reasonable and my husband and I took forward to visiting again for other shows

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Linda B.
1 review
13 helpful votes
January 19th, 2020
Verified purchase

The service was great however my granddaughter became ill approx 45. Min into the show. I was given a number to call for her to come back and see another show. After calling a few times & being redirected all over I gave up. Myself and my daughters are in hospitality management within the Philadelphia-center city area. A 5 year old could have taken up one of the many empty seats on a future date. Since we've sent thousands of dollars in business to the walnut street theatre. Smh.

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Claire G.
1 review
0 helpful votes
July 17th, 2019
Verified purchase

I was concerned at first because I wasn't as familiar with your company and I do not shop on-line much. But I will gladly use your company again because I received my tickets well in advance which eased my concerns........whereas with StubHub tickets do not come until only a few days before and that makes me very nervous.

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Robert L.
7 reviews
1 helpful vote
December 3rd, 2019
Verified purchase

Cher if you see this , are you available for a date.!!!!!!!
Love the site,they sold me a FLOOR 1 ROW4 SEAT FOR $832.

YOU MADE MY WISH COME TRUE. PEACE &LOVE EVERYONE

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Tom G.
1 review
0 helpful votes
November 19th, 2019
Verified purchase

I don't have a printer anymore, but a neighbor helped with the printing of paper tickets. They worked fine, just wonder if getting set up to scan peoples phones wouldn't save time, money and trees

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John F.
1 review
0 helpful votes
January 24th, 2020
Verified purchase

Not to comfortable about not having tickets in my hand, just wish there were better options available.

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Robert I.
6 reviews
0 helpful votes
March 22nd, 2020
Verified purchase

Quick and easy, so far. But haven't received the tickets yet.

The tickets came and entry into the event was easy (had to use my smartphone, but that was OK).

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Andrea R.
1 review
0 helpful votes
March 12th, 2019
Verified purchase

Sight worked so easily. Slightly better prices then other sites for same seat section. Was great to buy tickets to see McCartney!

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Kathy F.
10 reviews
13 helpful votes
April 16th, 2020
Verified purchase

I was extremely disappointed since 20 minutes after receiving my Jets Tickets, the season was "postponed" and there was no option for cancelling the tickets. The ticket price was obviously in USD and that was not stated anywhere. Now I have 4 very expensive tickets to a game I didn't attend. There have been several updates received but none allow for cancelling these tickets. What are my options for a refund?

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Lila R.
1 review
0 helpful votes
July 14th, 2019
Verified purchase

The venue required electronic (mobile) tickets. These worked without a hitch. Being able to download them into my Ticketmaster app would make the scanning process at the gate easier, but that is minor.

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Luci M.
1 review
0 helpful votes
December 17th, 2019
Verified purchase

i just wish i could see the seats on the row. i did not find that info. no biggy, but it could've helped me choose better.

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Brion R.
1 review
0 helpful votes
December 29th, 2019
Verified purchase

Expediant highly enthusiastic about upcoming shows keep the same extraordinary events in the front range

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Eric X.
3 reviews
1 helpful vote
June 6th, 2019
Verified purchase

If the delivery is on time like you have mentioned in your site during my order I will be very happy ordering and recommending it again.

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Miles K.
1 review
0 helpful votes
January 13th, 2020
Verified purchase

Simple website, quick, smooth. Only wish I could have picked the seats from the section it selected, but hey, that's pretty privileged suffering!

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Martin W.
1 review
0 helpful votes
July 19th, 2019
Verified purchase

This is my first time using your service, so my full opinion will arrive after I've successfully attended the event.

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Rebecca R.
1 review
0 helpful votes
April 11th, 2019
Verified purchase

I wasn't able to find any information about help for the handicapped. I'll try to call tomorrow to see if I can get info that way. I've got metastatic breast cancer that has spread to, among other places, my spine, which of course is what gives me the most trouble at concerts.

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From the business

TicketOffices is the top reseller with tickets to the hottest shows in your area, with top concert tickets, theater tickets, sports tickets, and more available for top venues throughout the U.S. and Canada.

Company Representative

Thumbnail of user tomc861
TicketOffices S.

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