We had a great time, even with the unbearable HEAT and HUMIDITY, the staff really helped a lot of folks with the water spray pump mist and the FREE water and ice.
Loved this concert & fair price for tickets but the taxes and services fees & whatever else was RIDICULOUS! We paid almost the same in taxes and fees as we paid for our tickets!
This is my second Coldplay and the show they put on is both touching and super fun! The light show is unreal! Out of this world :)
I love the gracefulness of the dancers. The music is impeccable. And costumes amazing. I will certainly be back.
It was a pleasant experience buying with Ticket Network. It is a bit expensive but a good source to find good tickets.
Thank you Jose! Glad we could get you tickets for your event. Have a great time!
I really like this website and i now choose this site as my # 1 site to purchase tickets to any events.
The show was fantastic. The choreography was so precise and each scene was great. Really put me in the mood for Christmas
A great experience, using this site gave a whole new experience in ordering tickets, took it to a new level for m
Glad to hear it! Thanks for your review!
Had no problems... love Steve Martin and Martin Short... so much fun... Steve Martin seems a little tired but still love him!
Thanks for your review! Glad you enjoyed the show. :)
The seating was comfortable. The performances were enjoyable.
The cost of band shirts, food, and parking were high. Sticker shock was had.
This was a really fun night... The added entertainment was showing the Mets runs periodically on the overhead screens.
The seats were great. The show was highly entertaining. The staging was phenomenal. That actual story was a bit hard to follow.
We appreciate your feedback, Judd! We aim to provide the best possible service for each of our customer!
The order was simple and easy. I had amazing seats and I was very happy with everything. I would order tickets from here again!
The park is spectacular with great views of both the field and surrounding scenery. The food was good and the parking was very organized.
Great feedback, Andre! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
Tickets were easy to select. They were delivered quickly. They maintained contact throughout the process.
First of all, I have never complained about an online purchase in my life, but this was the worst experience that I have ever had concerning my concert tickets purchased online. I truly believe what your company represented in the sale of these tickets was fraud and was illegal. The tickets we purchased for the Golden Boys Concert arrived timely and we thought everything was on the up and up. The tickets stated that they were located in the balcony section, row GA1, and were seats 3 and 4. When we arrived at the arena the ushers told us that these were general admission seats and we would have to find one of the barstools to sit on and they were on a first come, first serve basis. We arrived 20 minutes before the start of the concert and there were absolutely no seats(barstools) available! Approximately 10 to 15 other people were just like us and had no seats even though their tickets listed specific seat numbers. This was atrocious! Some of these other people were in their late 70's and could not stand for any period of time much less over 2 hours! Your company is a complete sham and I am going to contact the State Attorney General's Office and the Better Business Bureau regarding this. When your tickets say seats 3 and 4 it is understood that you have seats designated for you! No where in the fine print did it say that this seating was on a first come, first serve basis and that you would have the possibility of having to stand for the entire concert. I plan on posting my experience on all websites that I can find so as to warn others about your company! Do not put seat numbers 3 and 4 on the tickets if you are not providing seats!
Hello Glenn! We're sorry for the confusion with your order! It would be much appreciated if you would private message us with your Order ID or email it to customerservice@ticketnetwork.com since we don't have your direct information. From the description you provided, however, it seems you were not aware of what you were purchasing. You mention you purchased tickets in Balcony, Row GA1. The acronym "GA" stands for "General Admission." The term “General Admission” means that the tickets concerned aren't guaranteeing you access to a specific seat at the venue (ie: Balcony, Row E, seats 1 and 2) but only to a specific area (ie: the "Balcony" section). You would access the area on a first-come, first-serve basis. It wasn't even guaranteed that you'd be able to get a seat, per se. Please note, too, that we don't advertise seat numbers on ticket listings because we aren't direct owners of tickets. You would have received the seat numbers only after receiving the tickets, so that issue of confusion wouldn't have impacted your purchase decision. Many venues put artificial seat numbers on General Admission tickets for the sole purpose of counting the number of tickets they provide to users so as not to exceed fire regulations. We don't have anything to do with whether seat numbers appear on the tickets, as we don't print the tickets - the venue does. We're certainly sorry for the confusion, but it seems that, when you ordered, you did not understand the nature of General Admission tickets. Please do reach out to us via email or private message, though, and we'd be happy to consider offering some compensation on a future order!
It was very easy to navigate through the site and find the tickets you want. You see the prices and locations making the selections very simple.
I got the ticket I asked for with no complication! I also had the parking spot I was promised. I had a great experience with this site and seller.
Answer: Hello Brianna! Thanks for your question! You can absolutely trust us (and Jared is correct!). All the tickets listed on our site are guaranteed to be legitimate and valid for use or else the customer gets 125% of their order total returned to them. We can promise this because we deal primarily with professional ticket-selling companies that have a track record of successfully filling orders. You can rest assured that any tickets you purchase through us are being provided by professionals who sell tickets for a living. I should furthermore mention that we at TicketNetwork have our own incentives structure in place to penalize sellers for wrongdoing. This rating system is linked to seller behavior in key purchase areas and is used to reward those sellers who provide the best possible service to our customers. We run a pretty tight ship and there's really no reason to worry. We would be happy to answer any additional questions at 1-888-456-8499 or if you want to email our manager Maxine at maxine.davis@ticketnetwork.com!
Answer: Hi Natasha! Thank you for your question! All the tickets listed on our site are guaranteed to be legitimate and valid for use. We can promise this because we deal primarily with professional ticket-selling companies that have a track record of successfully filling orders. You can rest assured that any tickets you are interested in purchase through us are being provided by professionals who sell tickets for a living. We also have a 200% guarantee on all ticket orders which can read more about on our website. Added to that, I should furthermore mention that we at TicketNetwork have our own incentives structure in place to penalize sellers for wrongdoing. This rating system is linked to seller behavior in key purchase areas and is used to reward those sellers who provide the best possible service to our customers. If you have any other questions you can call us at 1-888-456-8499 or email us at customerservice@ticketnetwork.com.
Answer: Hello Dave! Thank you for your question. Due to the nature of your question, it would be best if you contact us with your order number so that we can review and best assist you with your concern. You can reach us at 1-888-456-8499 or email us at customerservice@ticketnetwork.com. We look forward to your contact.
Answer: Hi Tina! We at TicketNetwork are a nationwide network through which independent, professional ticket-selling companies resell tickets to popular sporting, concert, and theater events throughout the United States, Canada, and beyond. We don't actually own, price, or ship the tickets you see listed for sale on our website. All that responsibility is in the hands of the individual sellers who list tickets on our exchange. The tickets listed on our site are guaranteed to be legitimate and valid for use as well. We can promise this because we deal primarily with professional ticket-selling companies that have a track record of successfully filling orders. We also have a 125% guarantee on all ticket orders which can read more about on our website. Added to that, I should furthermore mention that we at TicketNetwork have our own incentives structure in place to penalize sellers for wrongdoing. With the seat location concerns, we can gladly offer you suggestions on what would be better for seating at the event. Just give us a call at 1-888-456-8499 or email us at customerservice@ticketnetwork.com and we can look into this for you.
Answer: Hello Angie! Thank you for your question. I'm very sorry to hear about the delivery delay associated with your ticket order through us. I’m afraid that event tickets often aren't distributed (or even printed) by venues or primary ticketing sources until within weeks of their event. Those tickets then have to make their way to another party (the seller) – or sometimes have to be channeled to the seller through another supplier - before reaching you. So, as a result, there’s an occasional chance the tickets you purchase cannot ship out immediately. Please know, though, that delayed delivery is inherently not indicative of problems with your purchase. Nonetheless, we would love to take a look into your order and provide you with any updates we might have. Could you please email us at customerservice@ticketnetwork.com with your order ID number so that we can take a look into your order? I look forward to your email!
Answer: Hello Brett, It would be best for you to call us about this concern. There are many reason why you might not see an email, where one being that it was entered incorrectly. Therefore, by calling us we can check all your information and see if we can locate your purchase. You could also check who charged you and contact them based on the 10 digit code after their business name. That company would be your merchant on record and responsible for the transaction.
Answer: Hello Cardinal, We are attempting to reach out to you via your review to obtain more details from you in regards to your order. The concern you have could be linked to a venue not selling enough tickets for an event and closing an area of the venue. Any tickets sold in the closed area would get upgraded to one of the open areas by the venue. This would happen normally on the day of the event. If the venue provides new tickets to their clients, then these tickets would be forward along to the end user of the tickets.
Answer: All the tickets listed on our site are guaranteed to be legitimate and valid for use. We can promise this because we deal primarily with professional ticket-selling companies that have a track record of successfully filling orders. You can rest assured that any tickets you purchase through us are being provided by professionals who sell tickets for a living. We also have a 100% guarantee on all ticket orders which can read more about on our website.
TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.
Hi Stephanie,
I'm glad to hear you enjoyed the concert!
We are very sorry you found our service fees to be a bit high. The service fees are a percentage of the ticket price and pay to maintain our websites, billing security, and the system we have developed to allow companies to resell tickets online, as well as maintaining our customer service department so we can assist customers with buying tickets and any problems that arise. These fees allow us to keep connecting fans with tickets to the events they are trying to attend.
Thank you for taking the time to post a review!