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Claim Your BusinessTicketmaster has a rating of 1.39 stars from 578 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Ticketmaster most frequently mention customer service, credit card, and purchase tickets problems. Ticketmaster ranks 362nd among Tickets sites.
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Another great experience purchasing tickets through Ticketmaster for recent Bryan Adams concert. Charges are high everywhere. So I'm speaking just from my experiences.
I purchased tickets through their website. Concert was cancelled and Inwas notified by then nothing needed to be done. When I called to ask about refund that is where the 'fun' began. They told me i had to contact the person who transferred the tickets to me? HUH? I just followed through with what one of their chat line agents old me to do. Now seems 3rd party sold me the tickets. There was no indication of this when purchasing or trying to download to my phone. My credit card company cannot even verify who has charged me $185 US funds. Fraud fraud fraud!
As a lover of music, attending concerts is a life-changing experience. So when I stumbled upon this company selling concert tickets, I was overjoyed. While their website was easy to navigate and their selection was impressive, I did experience a slight hiccup in receiving my ticket via email. However, I contacted their customer service team a few times and each time they were extremely helpful and diligent in resolving the issue. It's great to see a company that not only offers amazing products, but also prioritizes their customers and goes above and beyond to ensure a positive experience.
Tip for consumers:
All in all, I recommend this ticket-selling company and their customer service.
Products used:
concert ticket
At least Ticketmaster lists the actual seat numbers you are buying. None of the other sites do, as far as I can tell.
Tip for consumers:
Seat location
Products used:
Football tickets
I treated myself to prog and jazz/rock fusion pioneers Soft Machine at the TLA Sunday night. It was the second stop of the British band's first U.S. tour in 43 years. My admiration for them is deep-rooted; I purchased "Soft Machine 4" back in the mid-70s and rediscovered the group several years later when my college roommate randomly put "4" on the dorm room turntable, leading to a semester-long exploration of the Canterbury-bred group. None of the original members were present Sunday, but lightning-quick and remarkably inventive guitarist John Etheridge joined in '75, drummer John Marshall came on board in '72 (capably filling the huge void left by cofounder Robert Wyatt) and bassist Roy Babbington dates back to the aforementioned "Soft Machine 4" (1971). Add Theo Travis (woodwinds, keyboards) and the quartet delivers impassioned prog classics "Hazard Profile Part 1" and "Gesolreut" and bridges old to new with its updated version of "The Man Who Waved at Trains," originally from the 1975 album "Bundles" but reimagined on the freshly minted "Hidden Details" album. Soft Machine effectively intertwines high-energy numbers with the pastoral. Theo's rapid-fire sax play on "Peff" and Etheridge's frenetic guitar runs on "Tale of Taliesin" playfully volley with the ethereal "Kings and Queens" (1971) and 2018's "14-Hour Dream." Soft Machine, as one audience member quipped, "may look like a bunch of old guys but they certainly play as if they have eternal youth" -- and play they did for a searing hour and 45 minutes on this damp autumn night on South Street. L
Its pretty cool, you can browse by genres, dates and even location. Very convenient when you don't have a specific concert in mind but want to just go out in general. Payment was quick and delivery was almost instant.
Website tends to timeout quickly which leaves you having to start all over. Processing fees are ridiculous.
I've been going to concerts longer than some of you who are reading this probably. I use Ticketmaster often because I know I can rely on it. It's usually right there with the best value for the price too. It seems they've all gotten a little greedy with the fees in the past 2 years but especially this year though. Not too happy about that. It's definitely cut down on the opportunity to go as often as I have gone in the past. I'm not sure who's in charge of the fees. But I would like to think it's not the bands. Since we the people especially those who usually are the ones who don't make that much money are the ones who put them on the map to the status they're at to begin with should be able to go see them even after they get big. Just saying.
I use ticket master quite a bit but do not buy insurance through them it is not worth the money because it doesn't cover bad weather, we had one of the worst snowstorms in the east and roads were closed or extremely dangerous to drive on. Even the Governor requested that people stay off the roads, but the insurance that you purchase from ticket master does not cover that so I lost the tickets and the money that I paid for the insurance. DO NOT PAY FOR THE INSURANCE, IF YOU DO READ IT CAREFULLY.
For the LOVE of LIVE ENTERTAINMENT... At Ticketmaster, we strive to put fans first. Every day we're listening to your feedback and working to improve your experience before, during, and after events. Be there. It's better live!
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