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Review of Ticketmaster

Ticketmaster reviews

Is this your business?
6 reviews
1000 Corporate Landing
Charleston, WV 25311
Tel: 1-800-745-3000

6 reviews with 2 stars

valerav1
4 reviews
9 helpful votes
11/5/18

I was looking for a couple of tickets there and was shocked how they're lying. When you see the sum, click "go further" and the sum is almost doubled. HOW IS IT POSSIBLE? This experience was terrible, guys

andyd81
1 review
2 helpful votes
7/1/18

The cost of the tickets was less than the fees I was charged. I bought 2 tickets and had decent seats paid over $400 and each ticket was only $95 face value.

jimt32
11 reviews
17 helpful votes
4/11/14

Strange how these sites seem to get all the tickets on the 'open market' for events first and then are allowed to hike the prices up. They really should limit the mark up to let normal folk actually afford to go to the events.

harinderg
18 reviews
13 helpful votes
11/25/11

The price of a monopoly I guess. If you can avoid it and get tickets elsewhere they will be cheaper. fees and charges add up to already huge ticket prices...

myanhp
24 reviews
124 helpful votes
9/7/10

I avoid this website at all costs. It's nice and they do get you the tickets, however, all the fees that you get almost match the price of the ticket itself. They have a big monopoly of ticket sales and take advantage of it.

Delivery charge?! How hard is it to email something?
Service charge? Fine.
Processing charge? Isn't that what the service charge is? Ridiculous.

jeremyg
106 reviews
541 helpful votes
9/5/10

Ticket Master works fine, but to me, it appears Ticket Master charges fees well beyond they value they provide. This seems to point to some market imperfection which allows these profit margins to persist. Personally, I am happy for a band to get my money if I pay to see a show, and I understand that a venue should be compensated as well. But it seems a little odd that an online ticket reseller charges as much as 30% in fees: http://en.wikipedia.org/wiki/Ticketmaster#Service_fees

I'd love to see a competitor disrupt Ticket Master's market, but it seems for the time being their exclusive contracts with large live venues will keep their pricing power intact. http://www.nytimes.com/1995/06/15/arts/pearl-jam-bows-to-ticketmaster.html

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no, mine was a price jump

By Juliana W.
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