Overview
Threadbeast has cultivated a positive reputation among customers for its curated clothing selections, which often align well with individual styles, providing a convenient shopping experience. Many users express satisfaction with the quality and value of the items received, as well as the helpfulness of customer service, highlighting prompt responses and effective communication with stylists. However, some customers noted occasional mismatches in style preferences and a desire for more well-known brands. Overall, the sentiment is largely favorable, with many looking forward to future boxes and appreciating the service's ability to refresh their wardrobes.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I receive at least 2 black tees in every box. My profile says neutral and bold colors. I also receive a lot of tops. Not many bottoms. So far not a lot of variety. It would be nice to be able to order more of an item you like, i. E. good fitting bottoms.
I have had 3 boxes sent to me so far. The first box I sent back because it was all clothing for cold weather like a puffer jacket, sweats, and other heavy clothing when I specifically said I live in Texas and it's hot. The replacement box I was sent had all extra large clothing (like it was someone else box) when I wear mediums. On my second monthly box it got a little bit better but I don't feel my style is being considered. I have suggested multiple times to hop on a zoom call or phone call with a stylist to go over my style and what I already have in my closet but no one has taken me up on that. I am really trying to give thread beats my business but I'm about ready to cancel if my next box is not on point. Just being honest.
We're sorry to hear about your previous experience but appreciate you giving us another chance. If you encounter any issues or need assistance, please feel free to reach out to us at assistant@threadbeast.com. We're here to help!
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I loved everything they sent in my fist batch. The right colors, sizes, and style. Okay just the boxers were size medium and it's too big, but everything else was perfect! It's like having your personal stylist
Woohoo! Your positive review made our day! We're all about giving you the best styles and service, and we're so glad you chose us. Here's to more fabulous fashion moments together!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry to hear we didn't send items that were within your preferences. We'd like to update your style profile. Would you mind sending us a quick email at assistant@threadbeast.com?