• Thoughts to Paper

2018 CUSTOMER CHOICE AWARD

Thoughts to Paper

Overview

Thoughts to Paper has a rating of 4.2 stars from 284 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thoughts to Paper most frequently mention provisional patent, great job, and customer service. Thoughts to Paper ranks 7th among Legal Services sites.

  • Service
    25
  • Value
    25
  • Shipping
    9
  • Returns
    8
  • Quality
    24

This company responds to reviews on average within 2 hours

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
27
See all photos

What reviewers want you to know

Positive highlights

Critical highlights

No critical highlights yet

How would you rate Thoughts to Paper?
Top Positive Review

“Communication”

Gary P.
3/11/24

Phone calls and texts did not work. There was an extreme lack of communication until I typed a review. After that, I received contact within 2 hours. They apologized for their lateness and quickly got my paperwork and marketing packages sent out. Thanks to Howard Chow and Jaeyoung Chon for their efforts.

Top Critical Review

“No Communication”

Stan K.
10/15/23

Everything started very well and i was pleased. I paid for each service they offered to me even the fast trac system for additional fees that was approved by the us patent office so i wouldn't have to wait 12 months. Patent examiner rejected my utility patent why offer that service if your going to automatically get rejected. That was a waste money. So i paid additional fees to appeal the patent that almost 2 months i havent heard back from Howard or jay. I have sent emails with no response. I tried to look up the patent pending application on the us patent website and it doesn't exist or even give a patent pending status. It has cost me everything i have to trust this firm i live low income and i am disabled since birth so gathering funds was very difficult. I guess we will wait and see. It's hard to trust people from another state.

Reviews (284)

Rating

Timeframe

Other

Reviews that mention popular keywords

patent application (24)
Thumbnail of user danielg394
1 review
7 helpful votes
January 27th, 2019

ThoughtsToPaper re-filed my Patent Pending several years in a row without batting an eye. Last year, they said to be able to re-file you have to make significant changes to your product. If that's true, why did they re-file the first couple of years without mentioning this? They DID charge me to re-file but I never heard a word back about whether it was accepted or denied.

They dropped the ball several times and they also tried to get me to renew several months early "by mistake".

Thumbnail of user tonyc80
Tony C. – Thoughts to Paper Rep

Daniel, if we were all about the money, we would simply not mention if there was something needed to be done to re-file. If based on our review, re-filing is not appropriate, we would let you know or give you some options. If we did charge you and the application was not filed, rest assured we will simply refund you immediately. We are here live by phone and chat Monday-Friday, you can easily call any time to check on your application. Give us a call and we can look into your specific case and resolve any concerns promptly. If your questions are not answered, please escalate it and we will find the right person to get the answer for you.

Thumbnail of user stephenn33
1 review
9 helpful votes
August 11th, 2017

It took about 7 days to produce basic elementary drawings. No professionalism went into the drawings. The product description was even worse. Don't waist valuable time with these guys... Run!

Thumbnail of user tonyc80
Tony C. – Thoughts to Paper Rep

Stephen, 7 pages of technical disclosure plus 9 pages of computer aided design drawings were ultimately produced. I apologize if it did not meet your expectations. I would be happy to discuss improvements we can make to bring the deliverables up to your expectations. Please give us a call, I will contact you directly as well.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Patent applications, patent searches, business plans, and other consulting services for individual and small business inventors and startups.

Company Representative

Thumbnail of user tonyc80
Tony C.
Typically responds within 2 hours

How do I know I can trust these reviews about Thoughts to Paper?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Thoughts to Paper?