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Think Vacuums has a rating of 1.85 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Think Vacuums most frequently mention customer service, and return policy problems. Think Vacuums ranks 33rd among Vacuums sites.
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I have been searching for a specific vacuum bag for my Central Vacuuming System on my Sea Ray boat. I finally connected with "Think Vacuums" sales consultant, Kenny L. Who went out of his way in searching to find the right bag. He could have given up in the search but he was persistent, found it... and had it quickly shipped to my home. Great perseverance and outstanding customer service! George
Ordered a new vacuum head in October '21, they said it would be delayed, no problem. When it wasn't coming they offered a different model for several hundred dollars more. I asked for a refund. Guess what? It has been nearly 3 months and even though I have called and emailed, nada. Don't trust these guys, Andrew F. The worker/messenger there hasn't been all that helpful either.
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