2 reviews for Think RC are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Oregon
1 review
2 helpful votes

Does not stand behind defective helicopters wouldnt...
November 30, 2014

Does not stand behind defective helicopters wouldnt buy anything from then

Date of experience: November 30, 2014
Nevada
1 review
5 helpful votes

My name is charles i also purchased helicopters from...
February 17, 2012

My name is charles i also purchased helicopters from the company( thinkrc), the first helo was delivered, i was excited, out the box all was well, so i purchase a second, now i have 2 helicopters now, one open 1 still unopened, so i tried the first helo all went well, until time to charge the battery, the mikey mouse charger battery wouldnt work, i reported the problem to the company, their reply was "send back the complete helicopter"why i said, nothing wrong with the helo. I replied, but they held fast, send back the complete package with all the shipping material, they would not pay the freight,( they should have it was a new helicopter, beside on their website they claim they test every thing before they ship...) so i sent the complete helicopter with all the original packing, 2 week later, i get a email stating"we did not recieve the charger and adapter. ( i couldnt believe that at all, the problem i complain about you claim i didnt send it to you. What crap this was...) so we will have bill you for the part,
This company also stated to me "they had a hard time find a charger to test the battery... at their location.

On their website they were out of those products, so they couldnot return the helicopter i found out, but it was my fault they said. Parts were missing from the shippment.so now its call UPS to file a dispute and paper work,( this place thinkrc is a hassle) because of their defective product. This was my experience,, first time buyer,,,,,,

The second helo was return, i was told by an agent for thinkrc the second helicopter also was damaged in shipping i call UPS again, they wanted to know what type of damage was done to the second helicopter. This time another agent said: the box is damaged not the helicopter"and now after hearing some untruths from the first agent i was told by the second "agent i would be hit with a 15% restocking fee..."with this company make sure you read the fine print before you buy ( return policy) because of their defective merchandise i had to go through these hassle... read read read their policies before you buy. With all the fees and return shippments i spent $ 95.00 and no helicopter,,,,, i hope this doesnt happen to you...

IF IT LOOK TOO GOOD read read read before you buy from that site

Date of experience: February 17, 2012
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