My name is charles i also purchased helicopters from the company( thinkrc), the first helo was delivered, i was excited, out the box all was well, so i purchase a second, now i have 2 helicopters now, one open 1 still unopened, so i tried the first helo all went well, until time to charge the battery, the mikey mouse charger battery wouldnt work, i reported the problem to the company, their reply was "send back the complete helicopter"why i said, nothing wrong with the helo. I replied, but they held fast, send back the complete package with all the shipping material, they would not pay the freight,( they should have it was a new helicopter, beside on their website they claim they test every thing before they ship...) so i sent the complete helicopter with all the original packing, 2 week later, i get a email stating"we did not recieve the charger and adapter. ( i couldnt believe that at all, the problem i complain about you claim i didnt send it to you. What crap this was...) so we will have bill you for the part,
This company also stated to me "they had a hard time find a charger to test the battery... at their location.
On their website they were out of those products, so they couldnot return the helicopter i found out, but it was my fault they said. Parts were missing from the shippment.so now its call UPS to file a dispute and paper work,( this place thinkrc is a hassle) because of their defective product. This was my experience,, first time buyer,,,,,,
The second helo was return, i was told by an agent for thinkrc the second helicopter also was damaged in shipping i call UPS again, they wanted to know what type of damage was done to the second helicopter. This time another agent said: the box is damaged not the helicopter"and now after hearing some untruths from the first agent i was told by the second "agent i would be hit with a 15% restocking fee..."with this company make sure you read the fine print before you buy ( return policy) because of their defective merchandise i had to go through these hassle... read read read their policies before you buy. With all the fees and return shippments i spent $ 95.00 and no helicopter,,,,, i hope this doesnt happen to you...
IF IT LOOK TOO GOOD read read read before you buy from that site