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My wife and I stayed there because we thought it was a glamour-filled 5-star hotel but were deeply disappointed. We made our reservation only to be given to others when we went there. We wait for long to have a room available for us but when we get the room, it was dirty. It's like they rushed cleaned it. Didn't know that there was Pandemic going on right now? We disputed this horrible service and we went to other hotel to stay. We would never stay there again.
My wife and I stayed there because we thought it was a glamour-filled 5-star hotel but were deeply disappointed. We made our reservation only to be given to others when we went there. We wait for long to have a room available for us but when we get the room, it was dirty. It's like they rushed cleaned it. Didn't know that there was Pandemic going on right now? We disputed this horrible service and we went to other hotel to stay. We would never stay there again.
The front desk was missing. Literally. We got to the hotel at midnight and we were so tired and was looking forward to get on the bed and have some rest. But we've been waiting for half an hour at the front desk because there was no one. When someone finally showed up, it took us another half an hour or so to get to our room. We were so exhausted and this hotel gave us a bad experience.
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