TheSaabSite has a rating of 3.17 stars from 12 reviews, indicating that most customers are generally satisfied with their purchases. TheSaabSite ranks 112th among Auto Parts sites.
They are responsive both online and in person. The access to parts has kept my 6 cars on the road 68-08. Prices are about 25% less than the dealer. In most cases they arrive in 2 days. The few returns, mostly my fault, have been promptly handled and credited. Where would we be with only GM?
I made an order nearing $500 on April 14th, 2015 and a month later after all the parts I ordered came, they charged me a second for the same exact order which included every item I had already recieved. As of now I'm working with my credit card company to dispute the claim since they will not respond to phone calls. Be VERY wary when using your credit card to make a purchase from this website. They are scammers.
Esterday I called and found out availability of a $22.00 radiator hose and I asked about overnight shipping. I was told that I would need to add the shipping address to my credit card. I did so. I then ordered the part online and paid an overnight shipping charge of $37.50 to guarantee that I would get the part today.
Well, imagine my surprise when I got an email with a USPS "Priority" 2-3 day service tracking number via email.
They are sorry this happened, but of course being sorry does not make up for the additional charges etc that I am going to go through due to their mistake.
TheSaabsite has Saab Parts, Saab Technical information & Saab Accessories for the Saab 97X, Saab 92X, Saab 95, Saab 93, Saab 9000 & Saab 900