• The Professionals Moving Specialists

The Professionals Moving Specialists

Overview

The Professionals Moving Specialists has a rating of 4.9 stars from 4,553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Professionals Moving Specialists most frequently mention several times, customer service, and last year. The Professionals Moving Specialists ranks 6th among Moving Service sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • Hopefully the quote is competitive and the rest of your customer service matches this initial step in the process.

Critical highlights

No critical highlights yet

How would you rate The Professionals Moving Specialists?
Top Positive Review

“Best movers!”

Michelle M.
1/12/24

The team was incredible! Organized and efficient. They asked about many pieces and we kind and took great care of our belongings.

Top Critical Review

“I don't think this form is mobile friendly”

Chigozie O.
7/17/19

I don't think this form is mobile friendly. It took a lot of me pressing options multiple times before they would select. It was very frustrating. Thanks.

Reviews (4,553)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5)
Thumbnail of user stant29
stan t.
1 review
0 helpful votes
October 16th, 2019
Verified purchase

SHIPPING SOME FOLDING TABLES - I live 10 minutes from your western ave office near Wrigley field -- can you send an estimator
so there is an agreement to size of shipping load

Thumbnail of user jenniferb1743
Jennifer B.
1 review
0 helpful votes
August 21st, 2020
Verified purchase

I had trouble with the site earlier in the day. It kept freezing up. But once it worked, it was easy to complete and submit.

Thumbnail of user davidm1896
David M.
2 reviews
0 helpful votes
October 26th, 2019
Verified purchase

Lots of options, easy to go through. Examples might have been nice but it would be hard to introduce them in a reasonable way

Thumbnail of user shelleyr48
Shelley R.
1 review
0 helpful votes
July 29th, 2019
Verified purchase

Your site does not allow for differences, e.g. different TV sizes, bedframes that are one-piece, or that have headboard and footboard that come apart. I was trying to make as accurate an estimate as possible.

Thumbnail of user lavonf1
Lavon F.
1 review
0 helpful votes
April 27th, 2017
Verified purchase

Input does not allow for expanded explanations. Very professional, on time , and efficient. Happy with service and price.

Thumbnail of user anonymousg441
anonymous G.
3 reviews
0 helpful votes
May 1st, 2019
Verified purchase

The only reason I gave 4 instead of 5 stars is because I came to the site looking for a cost estimate, and I would have liked to see a general range before needing to fill out a quote. But this is feedback I could give to any services online, it's a general frustration for me always.

Thumbnail of user monicab119
monica b.
1 review
0 helpful votes
March 23rd, 2018
Verified purchase

liked the inventory of furniture, but not sure about packing box estimates... what is large vs medium. Overall, found it to be a user friendly site

Thumbnail of user tinav23
Tina V.
5 reviews
0 helpful votes
March 25th, 2018
Verified purchase

I don't like having to give personal information just to get an estimate but very satisfied with the detail and site overall.

Thumbnail of user maryv54
Mary V.
14 reviews
6 helpful votes
May 31st, 2017
Verified purchase

Enjoy the thorough inventory process if i want a precise estimate. I am hoping to work with you for my move!

Thumbnail of user leigha26
Leigh A.
7 reviews
0 helpful votes
June 24th, 2017
Verified purchase

I like the itemized list of furniture and rooms to help think of everything. Site is very well organized

Thumbnail of user amih7
Ami H.
1 review
0 helpful votes
July 16th, 2016
Verified purchase

V. specific checklist for the moving estimate; wish there was more info concerning the sizing of the boxes (I'm not sure if what I had in mind was actually "Small" vs. "Medium").

Thumbnail of user leiaw3
Leia W.
1 review
0 helpful votes
April 12th, 2018
Verified purchase

I've used your company in the past and been pleased. I do like the updated website and ease of communicating inventory. Thanks!

Thumbnail of user johnh1163
John H.
1 review
0 helpful votes
December 2nd, 2017
Verified purchase

I have two destinations one for the dining room set to Oak Park and the China Closet to N Rockwell, and the app didn't allow for that Thanks John

Thumbnail of user bobc219
Bob C.
2 reviews
0 helpful votes
March 30th, 2017
Verified purchase

This is great so far... though my estimate was very high on the phone for moving - but lower on the internet - not sure why that was.

Thumbnail of user carolm342
Carol M.
1 review
0 helpful votes
September 7th, 2016
Verified purchase

I am moving these items from one storage space in Chicago to my son's storage space in Brooklyn, NY.

Thumbnail of user garyn74
Gary N.
5 reviews
1 helpful vote
February 15th, 2018
Verified purchase

What is a partial home? What? I live in a 2 bedroom house right now and moving into a 2 bedroom apartment... confusing.

Thumbnail of user antonios83
Antonio S.
1 review
0 helpful votes
July 29th, 2017
Verified purchase

On the page for choosing your items, the "tab" key doesn't work well for navigating between the categories.

Thumbnail of user mattk153
Matt K.
1 review
0 helpful votes
September 10th, 2018
Verified purchase

We have been customers of the Professionals for more than 10 years and have recommended you to many friends and family over that time.

Thumbnail of user amandaw182
Amanda W.
1 review
0 helpful votes
October 5th, 2016
Verified purchase

Good start at getting an accurate estimate. feel there are some areas that could include other options to make it more comprehensive.

Thumbnail of user katherinev17
Katherine V.
1 review
0 helpful votes
February 26th, 2018
Verified purchase

Good, I've used this company 2 times already. The first time the guys who helped me were kind of grumpy, but the second time, they were a little nicer. Hopefully I get a another good experience.

Thumbnail of user cassandraw32
Cassandra W.
1 review
0 helpful votes
April 23rd, 2018
Verified purchase

I liked that I could be very specific about what I need moved. Hopefully that will help me get the best quoted price.

Thumbnail of user laurenceo11
Laurence O.
1 review
0 helpful votes
September 27th, 2018
Verified purchase

This is the second time we have used these movers and they were great. On time, efficient, courteous, and careful. I would be happy to use them again next time we move. Great work. Thanks

Thumbnail of user andrewy31
Andrew Y.
1 review
0 helpful votes
June 17th, 2016
Verified purchase

I was expecting a very short form for online quote like other movers, which is why the four-star, but I like how comprehensive it is and would recommend it to friends

Thumbnail of user khalidm17
Khalid M.
2 reviews
0 helpful votes
May 14th, 2018
Verified purchase

Would be nice to have the ability to upload documents, such as the proof of insurance requirements the building we're moving to provided.

4.4K additional ratings and reviews were submitted through Shopper Approved, but only the most recent reviews above 100 characters are displayed.

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