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ThePerfectRug has a rating of 4.21 stars from 6,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ThePerfectRug most frequently mention free samples, customer service, and custom size. ThePerfectRug ranks 28th among Home Decor sites.
This company responds to reviews on average within 12 hours
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I was skeptical at first to order a custom carpet on line. The rugs are amazing! The bound edge is very professional and the quality of the rugs are excellent. I ordered the rugs for walk in closets. So they have a rubber backing option which I selected. The rugs don't move around and don't need a pad. I highly recommend this company!
I ordered 3 rectangular rugs of same material and pattern. Left clear instructions on my original order. The rugs' pattern did not follow the same direction. And they are not willing to offer any solution.
I was skeptical at first to order a custom carpet on line. The rugs are amazing! The bound edge is very professional and the quality of the rugs are excellent. I ordered the rugs for walk in closets. So they have a rubber backing option which I selected. The rugs don't move around and don't need a pad. I highly recommend this company!
The rug was of great quality, better than I expected.
Delivery was on time.
I bought a custom cut wide runner for my foyer. It just wasn't working for me so I ordered samples from TPR and made my selection. The order process was easy, it didn't take very long to get the new runner, and I love it! I would have saved $$ had I done this to begin with!
Looked a long time for a rug to fit in front of my fireplace with no success. Then I happened upon ThePerfectRug...Problem solved. Very nice rug, high quality, excellent fit.
Great service from sample selection, custom rug design, to delivery. The name says it all.
From the start, we had an excellent experience. The colors on the website were true. The swatches came quickly. We ordered a custom size rug for our space. We waited as these things take time. Delivery was a little slow as there were delays in the final mile but that seems to be how it is coming out of the pandemic. We laid it out and love how it looks. Would definitely recommend.
Top quality. Absolutely perfect measurements. Such careful delivery chosen by The Perfect Rug. The rug was so well wrapped with various layers of protection. Pictures do not even do justice. The sisal with the border ties together the entire room. I have never seen a more beautiful rug in my life. Thank you so much for doing custom measurements; no standard size was working for our new dining room.
Products used:
Custom sisalrug with border.
I am so surprised and delighted with my experience in purchasing my rug from ThePerfectRug. I honestly never thought ordering on line would be a good experience, but this certainly was. I am very happy with the whole event, and thank everyone concerned.
We were thrilled to find a company that would let us pick our own (sustainable) materials in a custom size. Thank you!
I have had custom cuts and I am even using some of the runners on my vintage speed boat.
Super company to deal with!
I love my new hall runner. The hallway is narrow, so the rug dimensions had to be just right. ThePerfeectRug gave me exactly what I asked for, so now I have a beautiful wool runner that will last for years!
I have ordered from this company twice and have been pleased all the way around.
Rug met ALL specs PERFECTLY! We are loving the rug. Recommend you always take the time to wait for samples in order to have a successful experience like ours.
Products used:
custom indoor/ outdoor rug
The rug took longer to arrive than anticipated but it was just what I wanted -long runner- and very well made.
Tip for consumers:
Order takes longer than promised but productwasexcellent.
Products used:
Custom made rug
We designed the PERFECT rug for our kitchen. The material, options and process were exactly what we were looking for. It coordinates extremely well with our kitchen and breezatorium. Highly recommend The Perfect Rug!
Products used:
Custom Rug
After searching ( and searching) I decided to go online to find what I was looking for-
I picked out what I liked, samples arrived quickly; and I placed my order for 2 rugs-
When they arrived, I was very pleased with the quality and the sizes and borders were perfect
1 is a 6x6 circle and the other a 2 x 10 runner-
Love them both!
Perfect rug, company easy to work with, samples were shipped fast. Rug works perfectly in my space, and looks and feels very high quality.
From getting samples, to ordering, to receiving perfectly produced carpet everything was perfect
I love this company! Many choices, attention to detail, excellent service and superb packaging! Will continue to share their name with family and friends and order as often as I can! Thank you!
We are thrilled with the rug we designed for the kitchen! Looks and feels amazing and the support staff was quick to respond.
Products used:
Rug
Rug is just right, meets all my expectations. Fast service
Quality materials, great website, easy to work with, efficient delivery…Worth every penny..
Gain trust and grow your business with customer reviews.
Design your own custom sized rug including runners, in natural fiber Sisal, Jute, Seagrass and other quality rug materials.
