• TheOneSpy

TheOneSpy

Overview

TheOneSpy has a rating of 2.73 stars from 97 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TheOneSpy most frequently mention customer service, and target device problems. TheOneSpy ranks 12th among Surveillance sites.

  • Service
    15
  • Value
    15
  • Shipping
    9
  • Returns
    14
  • Quality
    15

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
18
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What reviewers want you to know

Positive highlights

  • TheOneSpy is the best app for kids, ts really helpful for parents for monitoring their children.
  • Moreover, the customer support is also very helpful.

Critical highlights

  • The response: "Install AnyDesk app on your target device and give me id i will do installation on your target device.
How would you rate TheOneSpy?
Top Positive Review

“Quite an improvement!”

Sandy J.
4/7/21

It has gotten quite an improvement. Now there is nothing wrong with the application. It's customer support service has done marvelous job over the last month. It responds instantly and responds to customer queries honestly. The application has functional features. All the features work properly and provide results within no time. The best part of it is pocket friendly price. So i am giving 5 rating.

Top Critical Review

“Worst (as in Zero) Customer Service. Avoid these people!”

arthur m.
1/4/24

I was delighted to discover them. I'm currently using MSpy, but I was getting intermittent results and saw that they offered more/better logs. After paying for a years service, I did the typical install. Sometimes confusing, as the version of Android I have (13) is different than their install illustrations. Okay, I shot from the hip, and it seems I got through it. As time progressed (just days) I realized I was getting quite different results. Nothing was showing on WhatsApp, and some messages from Telegram were visible. But basically NOTHING else. I searched and looked high & low. As it turns out, once logged in, one sees nothing but the dashboard and their service. There were no support, service, contact icons, nothing. The only "help" was pawing through a quasi pull-down list of items that took you to some solutions. As well, most of the ADVERTISED SERVICES were only available to ROOTED phones. (This was not something I recall anywhere in the advertising). And, it turns out I was DOUBLE BILLED! I paid through PayPal, which was rejected the following day. So, I paid directly, in order to not be cancelled. Three days later, I was billed & processed on the original billing. So, I had to hunt down their e-mail address and I sent to them a detailed letter. A Bullet-Point letter, outlining (my suggestions) as well as each of my issues with the service I was receiving. To include the fact that they never stated (prior to sale) that I required a ROOTED phone to get the results they offered. I received a prompt letter back: I was BLOCKED & CANCELLED. These MFs didn't acknowledge anything, didn't try and help, didn't propose a single solution. They stated they couldn't do business with me. We are several days into my refund, $400, and I've yet to see the funds returned. They may be a great tech service, but they lack principles, integrity AND customer service. AVOID these people!

Reviews (97)

Rating

Timeframe

Other

Reviews that mention popular keywords

app (43) target device (8) customer support (7) customer service (6) cell phone (6) target phone (4)
Thumbnail of user sandyj159
1 review
1 helpful vote
April 7th, 2021

It has gotten quite an improvement. Now there is nothing wrong with the application.
It's customer support service has done marvelous job over the last month. It responds instantly and responds to customer queries honestly.
The application has functional features. All the features work properly and provide results within no time.
The best part of it is pocket friendly price. So i am giving 5 rating.

Thumbnail of user alexd702
1 review
1 helpful vote
April 8th, 2021

I have purchased the application few months back. I have successfully installed it on my kid's phone. I am not a tech-savvy, but its interface is speechless and I was successful to install it without taking customer service instructions. I just followed the installation guide and it works exactly the way it was described. You can record live calls, read messages, social media, emails and feature you just name it you will get in it.

Thumbnail of user davet892
1 review
1 helpful vote
January 19th, 2022

Some here are saying that the good reviews are all from TheoneSpy. Bulls*it. I'm a legit person and have used TheOneSpy for aprox 5 months and NO major issues. Small ones? Sure. I've even had to reinstall it a few times but over the last three months it's been working like a charm. The live audio and live video is really what I use it for but the texts, calls, etc all come as they should. Not sure why there are so many bad reviews but I suspect it's because these asshats have crappy phones. Bunch of poor $#*! mofo's who don't know how to f*cking use technology. Idiots.

Products used:
Spy App

Service
Value
Shipping
Returns
Quality
Thumbnail of user yazs1
1 review
1 helpful vote
April 6th, 2021

I used the product and fairly it is simply awesome. Installation process takes only few minutes and it is very simple. All the features are genuine and having a smooth user-friendly interface. It has very easy dashboard to sync with and get data. Even a non technical person can use it very easily.
As far as the customer service is concerned. I do have few experiences and in my view the support team are dedicated and answers every question you ask and almost all the time available. The application takes little space and time to get activates it on target device. I hope my opinion will be beneficial for users.
I personally recommend it.

Tip for consumers:
I personally have very good experience I recommend to the others as well

Products used:
Android application.

Service
Value
Shipping
Returns
Quality
Thumbnail of user pauls2753
1 review
0 helpful votes
February 21st, 2021

Just a word: perfect. It does what it promises. Features work very well and support is always on time. This app is a great help for me

Service
Value
Shipping
Returns
Quality
Thumbnail of user marting315
1 review
0 helpful votes
December 6th, 2020

I was hesitant to give it a 5 because 5 mean nothing wrong with it. It's a little difficult to get a hold of costumer service, but once you do, they are a great help. Sometimes software doesn't work, but I would say maybe only 10% of the time. When it works, it is great. Some of the features also don't work all the time. With that said, the price is fair, and although it has its flaws, they are minor and it does so much to please me.

Thumbnail of user karenj65
Amy G. – TheOneSpy Rep

Dear Martin, Thanks for your review, some customers claim for get minimum benifits from our software, because there is much complexation in chinese harware based devices. But you can get maximum output in high brand devices. THANKS.

Thumbnail of user shannonb604
1 review
1 helpful vote
February 7th, 2021

I bought the software the first time but it didn't work. But stubborn me, I bought it again and this time I was very blond with them that I needed to get my money's worth and true to their word I was satisfied with the way customer support worked with me to ensure the software began to upload data on my dashboard. Sound quality hasn't been good but it's been worked on and I am sure it'll be great soon.

Products used:
Software

Service
Value
Shipping
Returns
Quality
Thumbnail of user lalas14
1 review
2 helpful votes
March 30th, 2021

I am really happy for having the one spy. It helps me a lot during my office hours. I always know where my kids are and whom they are talking. The best app for all parents like me.

Thumbnail of user earld39
1 review
1 helpful vote
August 31st, 2020

This app works perfectly and covers so many things, it's unbelievable, it's almost scary. And anybody who feels otherwise Did not install it correctly that's all I can say. There should not be one negative comment about this app because this $#*! works!

Thumbnail of user picsp
1 review
1 helpful vote
February 12th, 2021

Hello everyone i m writing my genuine review here so that u guys can close ur eyes and buy this software, applicable to android dnt know abt mac and windows and pc, i searched for spying apps but none of them meet my demands, this app has all the feature one would wish for specially the wahtaspp call recording, i cannot express how happy i m, this app is awesome and the support is more then awesome cnat express
Thanks guys i hope ull enjoy this app

Service
Value
Quality
Thumbnail of user barbral8
1 review
4 helpful votes
January 27th, 2020

I tried this app number of times for my kid's safety online and it really works. First I thought that it was not working because I have read a couple of bad reviews, but finally, it was the opposite of the negative reviews. Highly recommended to all of you. Moreover, the customer support is also very helpful.

Thumbnail of user idreesb
1 review
1 helpful vote
March 30th, 2021

I really loved this application. Now I am mentally free. And always know where my kids are and what are they watching.

Thumbnail of user atifi2
1 review
2 helpful votes
March 30th, 2021

The best application for parental control usage. Fully Satisfied. Interface is user friendly. Highly Recommended..

Thumbnail of user saqlainr1
1 review
6 helpful votes
December 27th, 2019

TheOneSpy is one of the most efficient monitoring solutions it is particularly designed for kid's online parenting and to monitor employee's activities on digital devices respectively. I have already purchase one year licence.The app offers number of high-tech features enabling user to track and operate an android device. From live screen recording to social media monitoring and GPS location tracking, we have discussed here the most significant features of the app.My favorite feature of this app is view 360.

Thumbnail of user nabeela15
1 review
3 helpful votes
February 12th, 2020

Its good for help and having good results. Also the best site in search engine. I like to take help form there...

Thumbnail of user raymondw151
1 review
8 helpful votes
April 29th, 2020

I have been searching for spying and surveillance services for a while now, tried several spy apps but none worked to my expectations. I got an opportunity to see a recommendation for this company; w w w. Darkagetechnology. C o m,. And they just blew my mind. Thank you very much!

Thumbnail of user cathyz20
1 review
5 helpful votes
December 27th, 2019

TheOneSpy Live screen recorder software is the best tool that is capable of tracking the WhatsApp or another social messaging app in real-time. You can use it remotely on kids' and teens' cellphone and get access to the target device screen. Moreover, you can record short videos of the screen when kids are using social apps on the cellphone screen. Besides you can get access to the recorded videos using a web control panel.

Thumbnail of user manojs44
1 review
4 helpful votes
February 12th, 2020

I am Father of a teen and if you also have one you can understand my pain. With TheOneSpy it will become much easier to keep an eye on their Phone activities and further protect them from stranger danger.

Thumbnail of user melanief167
1 review
0 helpful votes
May 3rd, 2021
Verified purchase

The best that there is... couldnt get a better app..

Thumbnail of user willj68
1 review
1 helpful vote
July 6th, 2020

I have been using theonespy.com services for a little while now and have been happy with what they have to offer! Great work guys!

Thumbnail of user sumiyas2
1 review
4 helpful votes
February 4th, 2020

Nice technology for the current situation and it's very convenient for using. I recommend this app to others too.

Thumbnail of user alis208
1 review
2 helpful votes
January 30th, 2020

Great tracking site and good experience
Very nice and understanding people
I recommend it to everyone

Thumbnail of user courtneyw195
1 review
2 helpful votes
July 8th, 2020

TheOneSpy is the most suitable for parents, enables you to get rid of all parental concerns. It keeps parents updated all the time about kid's online activities. Moreover, it provides features to prevent children from stranger danger in real-time.

Thumbnail of user johnm4835
1 review
1 helpful vote
April 22nd, 2020

I love this new culture of transparency at my firm that came along with the installation of theonespy on all of the company-provided smartphones and computers. Now I know exactly what my employees do during work hours.

Thumbnail of user sandraa193
3 reviews
7 helpful votes
September 4th, 2018

A friend told me she saw my boyfriend with some other chic at a concert &even showed me picture of both of them holding hands. I confronted him &he initially denied but after showing him the picture, he owned up &said it was a co-worker &that they only went to the concert &that was it. I didn't believe him so I decided to probe further.
Thanks to I N C F I D E L I B U S at G M A I L. C O M, who helped me so I could get messages back &also monitor his phone

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From the business

New Mobile spy software to keep an eye on kids and employee tracking. TheOneSpy support and cane be easily compatible on Android, Blackberry, iPhone operating system. It track and record all calls real time, emails, chats (from 13 different IM apps including WhatsApp, Facebook and SnapChat), GPS locations and media. It can not intercept calls, but silently and hidden photograph, sms and record phone's surroundings. All this information is accessible from private online dashboard.

TheOneSpy has reached over 100 features and the first live spy and call monitoring product on the market, and approaching to technological leader of the industry ever since.

Business History

TheOneSpy has started in 2014. An updated Mobile Monitoring Solution for Android, iPhone and Blackberry.

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