• The Mr & Ms Collection

The Mr & Ms Collection

Overview

The Mr & Ms Collection has a rating of 3.2 stars from 10 reviews, indicating that most customers are generally satisfied with their purchases. The Mr & Ms Collection ranks 643rd among Clothing Other sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
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How would you rate The Mr & Ms Collection?
Top Positive Review

“Amazing clothes, caring and genuine business!”

Neha H.
8/21/18

This is one of those rare companies where the owners really care about customer service and satisfaction. The clothes and styles are amazing with so much choice, and love the styling side of it and how personalised the service is. It's really a one stop shop so you can feel fashionable for any occasion and they take the thinking out of it. Their customer service is so great too, they are timely, friendly and so incredibly easy to use. Highly recommend!

Top Critical Review

“Randomized selection of clothing - not personalized”

Nam N.
8/24/21

Despite taking the survey of things I like and don't like - the box that came to my house had every bit of what I wouldn't choose while out shopping. I understand the need to try new things but the selection was outlandish. I asked for business casual attire with less "loud" patterns and designs and the last three boxes were club style shirts. None of which fit correctly, the first two boxes had shirts that were way too small, it didn't fit my arms without potentially ripping them - when noted of smaller size, the third box that came was shirts of extra large fitment that hung and fit very loose. I'm not sure if there is any thought that is put into these boxes, they don't ask for photos of body type/size and/or ask for photos of style preferences. And the receipt that is put in with the clothing has the price list and the shirts look of no value to the price listed. I'm awaiting my fourth box at this point and if they don't get remotely close to understanding what I like then I'll be cancelling the subscription as I've ordered three boxes at this point and haven't been able to wear one item due to fitment issues and style choices are complete opposite of what I've requested.

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user nehah
1 review
0 helpful votes
August 21st, 2018

This is one of those rare companies where the owners really care about customer service and satisfaction. The clothes and styles are amazing with so much choice, and love the styling side of it and how personalised the service is. It's really a one stop shop so you can feel fashionable for any occasion and they take the thinking out of it. Their customer service is so great too, they are timely, friendly and so incredibly easy to use. Highly recommend!

Thumbnail of user kaityv
1 review
0 helpful votes
January 30th, 2018

I really enjoy this clothing rental service. Besides from the amazing clothes, their customer service is superb. I had an inquiry about a specific item I wanted to purchase and they got back to me right away. I would highly recommend The Ms. Collection. OH- my BF also loves The Mr. Collection.

Thumbnail of user sammyt12
1 review
1 helpful vote
February 25th, 2017

My life is pretty busy and although I like to look stylish, I have limited time to shop. I came across the Ms. Collection when searching for a shopping service. I have been a member for a few months now and have been pleased with the items selected for me. The stylists take the time to read my feedback and I like most everything they send me. If I have an event I need an outfit for, I just let them know and in my next package I have something I can wear waiting for me. The best part is that I don't have to buy anything since it's a rental, which means that I get to dabble in all sorts of different types of clothing.

Thumbnail of user stacees1
3 reviews
15 helpful votes
March 9th, 2015

I signed up for TheMsCollection after a bit of weight gain made all my current clothes unwearable. I received one box so far. A dress, 2 skirts, and a blouse. You get to wear the clothes for a month and then send them back by 11th to have a new box shipped out. I was very impressed by the quality, fit, and how well the style matched what I asked for. One thing I was annoyed by is that they charged be about $4 extra shipping despite listing it as 'complimentary'. If they keep charging more than the listed price, then I'm going to cancel.

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From the business

Unlimited clothing rental for all your work and play needs. Our Style Team will handpick looks just for you, so you can spend time doing things you love!

Company Representative

Thumbnail of user victoriap36
Bethany C.

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