Developed in part with a grant from
the National Science Foundation

The Little Carpet Company reviews

Is this your business?
2 reviews
471 Westdale Lane
Mapperley, England NG4 3HG, United Kingdom
Tel: 0115 8372640
info@thelittlecarpetcompany.co.uk

2 Reviews From Our Community

All Reviews

davew139
1 review
1 helpful vote
9/12/17

I asked them to come around for a quote on hall, stairs and landing. All they asked was whether I was semi or detached and my postcode and quoted based on that! The quote was wildly overpriced for the area required so I assume it was because of the postcode. They did not ask for dimensions. When questioned about the basis of the quote they were extremely rude.

dc97
2 reviews
6 helpful votes
12/9/15

I am delighted to provide this 5 star testimonial. After visiting a number of carpet retailers, I choose The Little Carpet Shop to provide and fit carpets to my lounge , stairs and landing.

The purchase of the carpets was dealt with professionally and with understanding of the customer. The advice on carpet choice was clear, knowledgeable and understanding of my requirements.

Having been let down in the past by trades who promise the earth and deliver little, I asked , before placing my order what do you do in the event of something going wrong?' . The rough response was we get it sorted . Thats what a customer wants to hear but in truth is often said but not delivered upon.

My carpets where fitted on the day they were ordered for. The fitter was clearly very competent, professional and diligent.

There turned out to be an issue with my lounge carpet. Understanding that human error, or errors beyond the companys control , do happen, it was nonetheless stressful for me as the purchasers. On phoning the shop they showed, without fuss, that they would be true to their word. My issue was resolved in the quickest possible time and left me a very happy customer.

In short, i would thoroughly recommend The Little Carpet company in all aspect of a sales transaction form presentation of the retail outlet, cost, delivering what they promise, customer service quality and work carried out. Well done and thank you

Customer Questions & Answers

Questions? Get answers from the The Little Carpet Company staff and other customers.
Note: this is not for reviews - click here to write a review
Get notified about new answers to your questions.
Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Did You Find This Page Useful?

Sites You Might Also Like

Business owners: What’s your side of the story?

Register now for free – get notified of new reviews, respond to consumer feedback, add new photos to your page and much more.

Manage your business
×
Have a question about
The Little Carpet Company?
Post Review