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Claim Your BusinessThekrazykooljoint has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Thekrazykooljoint ranks 1st among Airsoft Guns sites.
Called for warranty service and was referred to website; the website then referred to email. After I advised was filing compliant with US Postmaster and BBB, finally received response. Then went thru one month of "hoop games" (send receipt, original box, etc). Net/net: I returned defective item and never again heard from company -- no exchange, refund, or reply to email inquiries. We spent over $200 with this company! Filed mail fraud claim with US post office and formal complaint with BBB.
Called for warranty service and was referred to website; the website then referred to email. After I advised was filing compliant with US Postmaster and BBB, finally received response. Then went thru one month of "hoop games" (send receipt, original box, etc). Net/net: I returned defective item and never again heard from company -- no exchange, refund, or reply to email inquiries. We spent over $200 with this company! Filed mail fraud claim with US post office and formal complaint with BBB.
I bought a pair of video glasses on April 21 2012 from this Guy at the Phoenix gun show. Got home charged them up and they wouldn't work. Took them back the next day, in front of other costumers he gave me another pair. Took those home charged them up and they wouldn't work. Mailed them back, delivered USPS by delivery confirmation on April 27. Never heard from him. He ignored my e-mails. Went to his web site and sent an e-mail from there on May 8. He answered that one and wanted delivery confirmation #. I sent that he got back and said he would send a money order for the $100. On April 17. Never got the money. He has ignored repeated e-mails even from his web site. It is now June 5. This guy Paul Adams, who runs The Krazy Kool Joint web site is a rip off artist. Avoid ordering from his web site. He is also at many gun shows in California, Arizona, Nevada. Do not buy from this rip off guy.
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