The Insole Store has a rating of 3.59 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. The Insole Store ranks 4th among Orthotics sites.
I worked with the insole stores customer service to find a produc that would be best for my condition. The lady I spoke with was very kind and made sure all of my questions were answered. When I placed my order, it was shipped out about an hour later! Delivery was quick! I couldn't ask for any better service this day in age! Thanks so much, I will definitely be recommending this website to everyone!
I DO NOT RECOMMEND TheInsoleStore. I give them ZERO STARS. I ordered a pair of Vionic Midi Slip On Sneekers in the same exact size of their shoes I have worn for years in different styles. I had no reason to not know this Slip On Sneeker was of poor quality fit. The tongue material bunched up 2 inches below the top of the tongue creating a bumpy wave across the sneeker in the area highlighted in the enclosed photo. The design of the slip-on style was odd fitting. I recommend buying direct from the maker of a product who stands behind their merchandise vs. a seller like TheInsoleStore who refuses to take back a never worn shoe in pristine condition when the reason for the return is that the design of the sneeker is faulty causing it to bunch across the sneeker which looks weird. A store that does not stand by their product, whether it is on sale or not, is not one I would recommend doing business with.
Returning an item is horrible. I ordered some sandals there and while one pair was good (Vionic), the other one felt like cardboard (Spenco) and had to send it back. They charge you back for the "free shipping" they promote and you pay the return shipping in addition to that. Plus a return processing fee. Never shopping there again!
TheInsoleStore.com is the largest, most informative, and most comprehensive online retailer of shoe insoles, inserts, arch supports, orthopedic footwear, and other lower-body health merchandise. We carry every style and every size from top trusted brands such as Spenco, Superfeet, Powerstep, Birkenstock, Vionic, Orthaheel, and more. Visit TheInsoleStore.com and find your perfect shoe insole. Your feet will thank you.