• TheHistoryBunker

TheHistoryBunker

Overview

TheHistoryBunker has a rating of 4.21 stars from 162 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TheHistoryBunker most frequently mention leather jacket, customer service, and high quality. TheHistoryBunker ranks 1st among History sites.

  • Service
    25
  • Value
    25
  • Shipping
    24
  • Returns
    11
  • Quality
    25
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
12
See all photos

What reviewers want you to know

Positive highlights

  • I just wanted to say what a pleasure it was to work with Mark and The History Bunker.
  • Excellent quality and price for a tailor-made leather jacket.

Critical highlights

No critical highlights yet

How would you rate TheHistoryBunker?
Top Positive Review

“Decent people, great leather”

VASILEIOS B.
2/12/24

It is difficult to order a tailor made leather jacket from so far away but when you have to deal with correct people like Mark Platts it will all be ok in the end. I will definitely buy again and will recommend to my friends.

Top Critical Review

“Horrible”

ataliste B.
3/5/19

Simply ordered 1 Hat, waited 1 month with no updates, contacted them to see what was going on. Mark got back to me and claimed that he would contact his hat maker. Waited another 2 weeks with nothing, contacted him again just to see if he had ANY information about it but still none. Eventually he refunded me and said that he would contact me when the hat does arrive, that was in January, and of course still nothing. Ridiculous waste of my time.

Reviews (162)

Rating

Timeframe

Other

Reviews that mention popular keywords

history bunker (60) leather jacket (18) customer service (15)
Thumbnail of user atalisteb
1 review
1 helpful vote
March 5th, 2019

Simply ordered 1 Hat, waited 1 month with no updates, contacted them to see what was going on. Mark got back to me and claimed that he would contact his hat maker. Waited another 2 weeks with nothing, contacted him again just to see if he had ANY information about it but still none. Eventually he refunded me and said that he would contact me when the hat does arrive, that was in January, and of course still nothing. Ridiculous waste of my time.

Thumbnail of user markp54
Mark p. – TheHistoryBunker Rep

Hi, I’m sorry you had such a poor experience, we had trouble with a particular supplier and therefore felt it best to refund rather than keep you hanging on for any longer. I will also add that we do make many items to order which can take 6 to 8 weeks

Thumbnail of user glennl57
1 review
2 helpful votes
December 6th, 2018

Many emails over several months trying to get one hat. When asked for shipping tracking number they were never able to provide one. After repeated requests they still could not figure out the problem and eventually gave refund. Don't waste your time with these folks unless you have no other options.

Thumbnail of user markp54
Mark p. – TheHistoryBunker Rep

Hi, customer had a hat on back order, he then informed us that he had acquired one elsewhere so he was duly refunded - emails between us were always amicable on both sides, so the review is quite puzzling.

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From the business

We deal in, as well and manufacturing, reproduction military uniforms, mainly from WW1 and WW2

Company Representative

Thumbnail of user markp54
Mark p.

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