halara has a rating of 2.79 stars from 3,773 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about halara most frequently mention gift card, return policy, and poor quality problems. halara ranks 39th among Women's Clothing sites.
My first experience with the company and I'm impressed. Customer service is great and quick to respond
Not flattering. Cheap fabrics. You have to pay shipping to return thing. Save your money and shop elsewhere.
Not flattering. Cheap fabrics. You have to pay shipping to return thing. Save your money and shop elsewhere.
Super affordable and CUTE clothing! You 100% get your money's worth. This was the first time I ordered clothes online and loved almost every item. Clothes from Halara are exactly as pictured. And the sizing is accurate. Also, they have great customer service support and respond to you very quickly (unlike other sites that try to scam you out of your money).
The website is organized well. I really like that they have extended sizes and that they're easy to find. The store is great at keeping me updated on my order status.
I saw an ad about the leggings that repel pet hair and clicked on it. Once I was on the site, I saw that there were a lot of nice-looking items for sale.
There aren't enough filters to narrow down the results so that you aren't stuck scrolling through a lot of items to find the one you're looking for.
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you all promptly: took the order, delivery on time - called all agreed. 100% original. Everything is beautifully packaged.
I ordered pants in size medium but they were so huge I think they could have been XXL. I returned it to the address they gave me but never got my refund. They say it's free returns but you either have to ship it yourself or use the label they send you and they deduct $ from the refund. I chose to ship it myself as it was much cheaper, but now when I asked where my refund was I was told I should have used their label. I think this is a scam.
I am always worried about purchasing items I see on a Facebook or Instagram ad, and it probably took me a month before I decided to actually by anything, but I am glad I did. I bought two pairs of leggings and love them both. They are comfortable, fit great, and they shipped a lot quicker than I expected
Tik tok leggings
Not happy with products order or expectation from all the reviews of the company. Disappointed
It was great, I got the pet hair resistant leggings which really work and the size is true however the material isn't great they constantly fall down I can't even bend with them practically showing half my bottom!
Pet hair resistant.
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi gina, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
I have returned my order and on the site it shows that they have received and processed the refund but I didn't receive it. I reached out to customer service a few times to let them know that the refund hasn't been processed but they don't answer back. They actually will accept your returns but will not processed your refund. I'm reading some reviews from other people that had the same issue.
Products used:
Clothing
I recently purchased a pair of yoga leggings and I must say they are incredibly comfortable. The fabric is soft and lightweight, yet still provides enough support and stretch to move freely. Will definitely buy again.
For many years, I have shopped at Halara Clothings. I like the quality of their clothing, and they go out of their way to make sure you have a pleasant shopping experience. I've discovered that they have some nice items that are reasonably priced. They also have a great return policy if something doesn't work for you.
I ordered 3 things off their site after being bombarded with tiktok ads for months- I figured if they have enough ads and enough people saying positive things it would be worth a shot since I needed some new leggings. One of the pairs fits well but the other one was like pulling on a pair of tights. Both leggings were in the same size, and the smaller fitting pair was such a weird thick material that just did not feel good. I requested a return for that pair the next day and gave all the info they asked for only to be asked for my reason for returning again... I already told you they didn't fit well. After that I was told I would receive store credit instead of returning the item to "Avoid dealing with shipping delays". I responded that it was NOT ok as I wanted to buy something elsewhere. I already tried the brand and it's very so-so, and didn't care to buy anything else from them. My email bounced back due to their inbox being full and then I was told I could return them but I'd have to pay for return shipping as it's a "small startup company" and they cannot provide the shipping label. For a small startup company they sure sell a lot of products and sure have a lot of money to spend on advertising. I don't normally have a negative review for shopping sites but I would avoid Halara if you can. They sell clothing pieces you can buy off other sites for much cheaper, and they aren't anything super impressive that you just HAVE to have them.
Products used:
Leggings and Shirt
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Sage, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Awful clothing material. Might as well have thrown on some pants from my great grandmothers closet. Not at all sweat pants or athletic material.
Tiktok - false advertising.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
The Halara site is not very user friendly. Whenever you want to take real action, they keep directing you back to their app. Then you go to their app, and half the functions don't work.
How do you actually leave a product review? There is no prompt via Order details, nor a survey received. There's also nowhere to leave a business review (Google Business Profile, Yelp, etc.).
I recently ordered a couple of items and they were very small. They will not issue an exchange or accept a return. As I have no use for clothes that don't fit... this is pretty unacceptable. Disappointed for sure, as there are so many positive reviews displayed.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
My items didn't fit. They weren't true to size. Everything was extremely tight and there was zero give to any of the fabric.
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry to hear our product ordered wasn't the right fit for you. We just reached out via private email/message too! Hope you’ll give us a chance to make things right.
The stuff came pretty fast I was actually surprised. When I needed to do a return. They quick and helped me right away.
Very fast and effective
Seen the product in tiktoc. And needed a comfy cool dress or skirt for summer time
Fit my style the best
Outstanding experience very easy and straight forward system, very helpful and always kept me updated on where my package. Very quick delivery service and would highly recommend you guys to friends and family. Plus one super happy daughter is very happy with her clothes she says they are very comfy and build quality is amazing too! Will definitely be buying again.
Tennis skirt and dress
It’s the two items my daughter wanted for her birthday for wearing out and for the summer days coming up so she can feel comfortable.
Love shopping on halara- super high quality clothing at a very reasonable price. Never had any issues with purchases made on this app/site. Highly recommend.
Liked the styles I saw on Instagram ads and prices seemed very reasonable.
Cute styles I've never seen anywhere else. (Love dresses/skirts with built-in shorts and pockets!)
I placed an order on 4/6 and STILL have not received my order on 4/23. When I reached out to CS I get your order is delayed and the tracking has not been updated in 5 days. Their website says if the tracking hasn't updated in 5 days, contact them, but they can only be contacted my email, then you wait 1-3 days for a response. I have no idea about the product itself because I haven't received it and have no information on when it will actually arrive. Their 7-10 day shipping is a joke. Very disappointing, and incredibly discouraging considering you can't actually talk to someone. I will not ever purchase from this company again even if the products are amazing. I get it is coming from China, however I ordered a specialty item from another company shipping from china as well for Father's Day assuming it would take a while and I already received that item and it was a CUSTOM order. Do not purchase from here unless you have months to wait.
Products used:
Haven’t received my order but ordered the viral halara overralls/jumpsuits.
The dresses are great! Bought one for myself snd two for my daughter. True to size, nice quality fabric!
Cute design & good quality
Sizing recommendation was wrong. I'm normally smaller than a size 6 so I ordered the suggested size but the my item was too tight. Because I got a swimsuit I can't return it (which makes sense), but I was only offered 10% off my next order which doesn't feel like enough.
The email I received was prompt and friendly.
However I was only offered 10% off my next order which personally doesn't feel like enough for the error in their sizing recommendation and my not being able to return my item.
- again I am very understanding of not being able to return a swimsuit for sanitation purposes.
It's a popular brand and normally gets good reviews.
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Tilda, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
I bought two everyday dresses. I would normally wear a size small, but as I am 23 weeks pregnant, I sized up to medium and it fits perfect. Great for chasing our 16-month old toddler on a playground. Dont have to worry, about any "flashing" accidents" :)) Amazing quality, the material is quite thick, so it holds everything in place. Its not a maternity dress, but definitely can be worn as one.
Loved the product, didnt find it anywhere else.
Your site is overall easy to navigate, but I wish they're were more filter options when looking for clothing.
I love the products! I haven't had a bad experience yet and I love that your products are quality while still being affordable.
I received the wrong item in the correct color, at first I got an immediate reply asking for pictures (which I had already sent) this is frustrating with the long Shipping time and I needed these to wear for pictures. The other item I ordered came in and they fit okay, a but tight but I'm not going through the ridiculous return dance to get a better sizing.
Tip for consumers:
Measure yourself and prepare to wait forever for customer service if you need it
Products used:
Halara magic gray denim crossover pants and halara button denim pants
Super good quality and very comfortable! Shipping took a little longer than I expected but it still came. Good packaging.
Saw it online
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!