The Grommet

I've relied on this site for years of gift giving with only good results. Most recently I got the environmentally friendly laundry eggs, my sister and I both love them. In the past I've bought jewelry, personalized throw pillows and stationery and journals, glassware, often times I end up buying the product for myself after the recipient raves about it so much!

After trying to find a "Taxi Wallet" for my husband for his birthday and ending up with a "Scam Company" online, "The Grommet" came to our rescue. I talked to Tim on a Saturday and he was kind, helpful and professional. The wallet arrived today in a great silver tin with a yellow taxi picture on it. I will use "The Grommet" in the future for more products.

I'm SHOCKED at the complaints posted here against The Grommet. I love this company, their range of products they offer, their amazing customer service and their freakishly generous return policy. Complainers do happen to jump online faster and more frequently than happy customers so keep that in mind. They have something like 2 million + customers. I'd hardly let the handful you see here dissuade you from checking them out They have some incredibly cool, quality products you can't find anywhere else.

Ordered teapot and tea for Mothers day. Recieved promptly. Will use this site again. Need less to say my mother loved it.

I ordered a Tapplock from The Grommet on April 27,2018 and it died less than 45 days later. I made several unsuccessful attempts to contact Tapplock for customer service before I remembered that I purchased the lock from TheGrommet.com. One call to TheGrommet and my return / replacement was processed... IN LESS THAN 5 MINUTES (thanks Marie). I will definitely order from TheGrommet.com again... Tapplock--not so much.

I originally bought 2 silver stainless steel travel forks. They are very well made. I was so impressed with them that as soon as I received them, I ordered 2 more. They are small enough to put in your purse and they stay clean in the case.

I recently had a package from the Grommet stolen from my porch (very sad as all my items were Christmas gifts). I called Grommet and received help within 4 minutes of being on hold (pretty miraculous as far as I'm concerned for a hold time!). The rep I spoke with, Mark, was so considerate and helpful, and from his review agreed that the package had been taken by someone who wasn't me. He reordered all my items in full and got them to a different address so the same thing wouldn't happen again. I am so grateful as I was dreading calling to report my package that never made it to me, and I will definitely order from Grommet in the future based on this interaction.

Incredible when a company does what it tells you it will do and the service and support makes you feel great. Then they perform as promised. The Grommet is awesome.

I ordered an art piece on Grommet, and it arrived with the glass broken despite being wrapped in 2 layers of bubble wrap. I immediately contacted The Grommet, and after checking with the company who made the art, they shipped me a new frame and glass. It arrived promptly in good condition, and I simply had to change out the art work to the new frame. They were very prompt in contacting me and sending the new frame.

You can find useful and unique gifts for anyone of this site. I have bought many things over the past two years for myself and others and never had a problem with shipping or customer service.

Interesting website promoting new and innovative products in a variety of areas - home, travel, children, etc. I've ordered twice from the website and have been pleased with both items. Products were shipped timely and were as advertised.
It's worth a look.