• The Great Courses

The Great Courses

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Overview

The Great Courses has a rating of 2.47 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about The Great Courses most frequently mention customer service, and credit card problems. The Great Courses ranks 1655th among Education Other sites.

  • Service
    18
  • Value
    17
  • Shipping
    5
  • Returns
    10
  • Quality
    16
Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
0
Negative
5
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Contacted customer service right away and said nothing they could do but for me to return it when I received it.
How would you rate The Great Courses?
Top Positive Review

“Impressed with passion of presenters and depth of information.”

Paul F.
3/4/21

Surprised at some of the negative views. Some complain about one course snd then expand the comment to imply it reflects all the courses. Even though we know they haven't watched more than a few. Either sloppy expression or sloppy thinking. I've been impressed with the presenters' skills, knowledge and support visuals where appropriate. I have 13 of their courses.

Top Critical Review

“Can't even access.”

Robert T.
8/23/23

Purchased in January with multiple courses for my wife and I. They changed the website and now you can't access your courses or accounts. Doesn't recognize our email, name, phone number or even the order number. No answer on ANY avenue of contact with customer service.

Reviews (43)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (5)
Thumbnail of user louisj5
1 review
11 helpful votes
March 9th, 2013

I'm a pretty big fan of The Great Courses DVDs. They have courses on just about everything from science to philosophy to composers and artists. I think the biggest problem is that they're too expensive. I think they're going to have some problems as more and more of the material in The Great Courses will be available online for free. But until then, they have my business!

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About the business

The best of the best? ۪ college-level courses on CD, DVD, and Digital formats. Over 500 expertly-produced courses by professors chosen for their ability to teach.

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