TheFridgeFilterShop has a rating of 3.21 stars from 142 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TheFridgeFilterShop most frequently mention great service, and everpure water. TheFridgeFilterShop ranks 9th among Water Filter sites.
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I ordered 2 x Carpet Cleaners from the company, never arrived so I sent three emails, no reply so I phoned and spoke to one of the staff who said "the items are out of stock, I will ring our suppliers to find out a delivery date, and I will ring you back immediately". I had no phone call from them. I had to open a case with paypal to get my money back.
I purchased a water filter for my fridge from here. As it's "cheaper" than most all websites but still not cheap. Received the item quickly n it's a defective non working item. Wrote them for an exchange n the email is invalid n no other way to contact the company! Straight scammed! I'm so mad cuz these filters are not cheap!
Like many other reviews on here - poor experience. Only give 2 stars because I "eventually" got my money back.
Bought a samsung filter which turned out to be an issue, see this Samsung link and specifically the review that explains the problem - Fridge Filters did not know about this. http://www.samsung.com/uk/consumer/home-appliances/refrigeration/filters/HAFIN2/EXP
When the filter did not fit, Fridefiltershop.com communication was slow and unclear, they never answered the telephone and I sent numerous emails.
Only after I threatened to escalate to trading standards, I eventually got a reply and then it took a few weeks more to finally get my money back. It seems they try to avoid the issue.
I will not be buying from this company again. Used Amazon instead and one from "finerfilters" instead, the product fitted and it clearly shows its a compatible product and resolves the problem.
Find Europe's largest selection of fridge water filters at FridgeFilterShop.com Brands include Samsung, Whirlpool, LG and GE. Free delivery available.