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Claim Your BusinessHad such kind and thorough help from Brittany. Ordered a supply of fish fertilizer for the year - supurb product! Unlike what I've seen on the market in its category. This is a fine company.
I made some suggestions about the website, one include a disease-resistant section, and was blown away with the positive response. After some talking, I got to learn a bit about how customer service is trained, and how they give their own input into the company. I really enjoyed communicating with customer service. I have had attentive and thorough customer service before from other companies, but heirloom is personable and over-the-top. I'm very pleased.
Own-root roses, quality products and plants, terrific customer service.
Easy clear fast day prior on line ordering.
Selected "premium - a feminine touch" and a little disappointed with the delivered result. Arrangement was beautiful but closer to the "standard" selection photo. I expected more flowers. Hand written note was nice.
Although I did not order or purchase any flowers for me that day, my husband, family and friends did. They were most beautiful and delightful. Thank you for your exceptional service.
Best app I ever found on play store best service given. Products are fresh and similar as shown on website. Cakes are awesome with loaded freshness. Timely and decent delivery. Wil definitely recommend to all my friends and family members. Very happy for the help I received. Thank you so much ferns and petals!
Tip for consumers:
Whenever u r ordering.. Please keep all the information ready otherwise we need to start entering the details from the beginning..
Products used:
Cake
The quality of the bouquet was stunning and smelt gorgeous. I got so many compliments and I highly recommend. I also ordered the matching buttonhole, which arrived with the rose looking squashed and flat. I messaged the seller who said that is just how they come, but I didnt really understand how the rose on the bottonhole could look so different compared to the roses on the bouquet. Everyone mentioned this on the wedding day too so I know ot wasnt just me! Something to be mindful of if you are planning on ordering both. Photos attached.
I ordered the cake for my sister's birthday from SGA and it was really well decorated. We received a cake at 11.50 pm, midnight delivery and right on time.
I ordered some flowers and a cake from their website, the delivery was on time and the cake was great in taste, and the flowers were also in decent condition.
It's the third bouquet that I order here. A courier can deliver everything the same day. I like that both the chat with a seller and tracking are arranged in one application, which, in its turn, is comprehensible and handy. Sometimes it stutters a little, however, this is not of critical nature, the thing that matters is that the bouquets are finger-licking good
Thanks for sharing your rating with us and the community. Hope to see you again soon!
Yours, Flowwow team
This is the best. They provide superb customer service. They go above and beyond to make every order perfect.
Adam, we are here to help. Please e-mail a photo of what was received to service@justflowers.com