I tried to pay using Paypal but got bumped back and forced to enter credit card details. Made no sense.
I've always been pleased with my shopping on this site. I hope and believe that this should continue.
The website is easy to navigate with thorough information
My order arrived a day earlier than expected. It was very nicely packed and everything arrived safely and intact. I'm very pleased with the service I received.
I am extremely satisfied with my experiences purchasing products through The European Touch. The products always arrive promptly and the one time that there was a delay due to a back up with the manufacturer, The European Touch contacted me directly and sent an extra bonus gift with the delayed shipment. Great customer services and great products!
I am very disappointed with this order.
I ordered 3 products. Two were sealed in their new boxes and well presented as usual but one product is mot. The product looks like it has been opened and is not a full bottle. The box had been opened, is not new and not sealed. It was not professionnal. Also, that product is the most expensive one of the three.
I am most satisfied with the product, as it is the one and only one I use and want. I finally have found one that agrees with me and my skin type.
I just wish that I would get a greater discount incentive (and not have to order $150 worth before doing so), since I am a loyal customer. Ten dollars doesn't seem enough compared with the cost of the cream. I hope to continue supporting the company and most certainly recommend the product to all my friends.
Otherwise, I am satisfied with the service I receive from you.
My husband purchased this brand on our Florence vacation...LOVES THIS PRODUCT!!!!
Would like coupons for future purchases ....Thank you
site is easy to use but wish shipping fees would recalculate automatically when the shipping address is changed
I appreciate the reward plan but noticed it;s getting smaller each time :)
The Genertic products are the best!
Always a pleasure to order, excellent products working wonders on skin and exceptional customer service from Nadia.
I like the products. Samples are always welcome. I like very much the personal customer care I experienced: checking if order was received, information on possible delays, form of shipping, etc. Pricing is high; however, the product is very good to my aging, wrinkled skin. I live in a sub-tropical climate where air conditioning is needed 3/4 of the year, then heating - dries out skin. Outdoor humidity cannot replace it all. Product is very good. I like doing business with European Touch.
I only shop The European Touch for my skincare needs.
They have the best products, and I am always satisfied with the care they have for their customers.
I had a loyalty award given to me after my last purchase in May 2016 and I was going to buy more items so I can use it. I was unable to use it as it said it expired. I don't think loyalty rewards should expire.
Thank you for your excellent customer service and for the loyalty rewards. The reward and free shipping make it possible for me to buy these products.
I had a question about the shipping and I received a reply within minutes - super fast customer service!
Very easy to find, easy to check out, and we love the customer service, fast and free shipping (when you order enough) and over all - we will always coming back and ordering from theeuropeantouch.com
I am happy with the prompt shipping of items. The Franc Laure night cream smells bad - one of the reasons I like the day cream is I really like the smell. So I was disappointed.
Some of the products description contains a fixed size, although you get the option to select a different size. It is confusing and does not help to ensure we will get the size we ordered.
Tried to delete an item from shopping cart and could not? -not obvious as to how to do that...if it's possible.
Do you have samples available to ship with order for travel convenience?
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