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Wow! I could not be more appalled at what people are saying about this company. I have used them for 5 years, without any problems! Yeah, maybe sometimes they don't get back to me via email or phone within minutes, but they always do very quickly! These haters need to also understand that The DOGtor is probably helping A LOT of people with many different things: New ESA letters, renewals, additional forms that people need for their housing, or for their airlines, or just basic customer service questions. All I can say is these people that are complaining, are just those type of people that like to complain about anything and everything. They probably give starbucks 1 star because they didn't give enough ice in their iced coffee.
Ive used this company in past for 3 years and now needed to update my letter and get an extra one for a required airline. They do not answer emails and unreachable by phone. I paid an invoice for both documents over 2 weeks ago and now my flight is tomorrow with no letter. I am calling my CC company to get reimbursement for fraud. Do not use this company it is a scam.
Wow! I could not be more appalled at what people are saying about this company. I have used them for 5 years, without any problems! Yeah, maybe sometimes they don't get back to me via email or phone within minutes, but they always do very quickly! These haters need to also understand that The DOGtor is probably helping A LOT of people with many different things: New ESA letters, renewals, additional forms that people need for their housing, or for their airlines, or just basic customer service questions. All I can say is these people that are complaining, are just those type of people that like to complain about anything and everything. They probably give starbucks 1 star because they didn't give enough ice in their iced coffee.
They get so many calls, crazy people complain that they don't pick up, they are rude, etc, I've never experienced this ever. You can't expect someone to pick up right when you call then get upset. I have had the opportunity of talking to a few of them on the phone and they're very courteous.
People calling last minute cause theyre too slow to get their things together and handle business are insane. If you actually are levelheaded and contact them they get back to you within 24-48 hours, thats pretty reasonable for a big company. IDK whats wrong with all these premadonnas out here. Me and my family have used them for many years now.
I was in a rush and I had VERY limited time, I was able to get a hold of someone through email and get my additional paperwork a few hours before my flight with no issues. Thank you :)
My kitty makes me so happy and the Dogtor saved me big time and made me a very happy girl. TY again!
Everything went fine, my pouches are happy with me everywhere now. Thanks for all the healp guys appreciate it
5 Stars! Thanks so much for all the help and great work/ will refer people to you for sure thank you
Thanks again for heping me get my paperwork in order, was a pleasure doing business dogtor team! VERY FAST communication
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