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  • TheCustomDresses

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Overview

TheCustomDresses has a rating of 2.83 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. TheCustomDresses ranks 339th among Wedding Dresses sites.

How would you rate TheCustomDresses?
Top Positive Review

“I purchased a dress from this website for my son's...”

Elizabeth H.
1/29/10

I purchased a dress from this website for my son's wedding. I sent them my measurements and it was custom made for me. When it came I was delighted. The workmanship was excellent and whilst it wasn't exactly as I had requested with regard to the beading it was as it appeared in the picture on the website. The only adjustment the dress required was the straps shortened - not bad coming from so far away! I would definitely go back to them in the future. Considering the prices they offer it is worth the risk anyway.

Top Critical Review

“DO NOT ORDER FROM THIS WEBSITE!”

Josh B.
4/1/11

DO NOT ORDER FROM THIS WEBSITE! The company is located in China and the customer service is as bad as it gets. My girlfriends bridesmaid dress broke on the day the wedding, and the company, which has no phone number, refused to give a refund and is an absolute nightmare to deal with. Low quality products and god-awful customer service. Do not chance it, order from somewhere else!

Reviews (6)

Rating

Timeframe

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Thumbnail of user ja2214
1 review
3 helpful votes
August 10th, 2011

I ordered a dress from The Custom Dresses for my daughter's wedding. When it arrived I was very disappointed in it. The style looked like it did on the website, but it was like a sack - absolutely no shape whatsoever. I sent them my measurements but had to take it to a tailor and have it altered, boning put in to give it shape, shortened and the straps needed shortening. The dress virtually had to be re-constructed. The day of the wedding, the zipper broke before heading to the Church, we sewed the dress shut as far as the zipper was broke, just before we are heading down the aisle it ripped the rest of the way. Our wedding planner had to pin me into the dress so I could go down the aisle, they had to close the doors to the Church and fix my dress before the wedding could go on. After the wedding, the wedding planner sewed me right into the dress. I thought I would save money by ordering from this site, in the end, it cost me just as much, if not more, than ordering from a Bridal Shop and getting the dress I wanted in the first place. Would I buy from here again? Absolutely not, next time, I will pay the extra money in the first place and not have to be stressed out because the dress split 1 minute before the ceremony starts.

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About the business

Exquisitely custom made just for perfect. Thecustomdresses is an online site that offers the best custom-made wedding and bridesmaid dresses of your dreams.

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