The Company Store

I ordered a summer comforter and matching shams and they look exactly as the photo did in their catalog. It is very soft. After ordering it on line, I saw an email offering an additional discount so I called them up, and the representative gave me the additional discount. Naturally, I thought the customer service was excellent. I was very puzzled by all the negative reviews since I've ordered from this company many times and have never had an issue.

I see lots of negative reviews yet my three experiences have been stellar. I am a retired doctor and have zero connections with this company. Yet I think they are beyond great. An expensive down comforter was fantastic, pillow protectors very good and a $180 down pillow exceeded all expectations. Not to mention they beat Amazon for rapid delivery every time. I think this outfit is great. We will continue to be customers and fans. Drs. Ken and Mauri K.

I ordered two expensive down pillows from the company store. They didn't work out for me, not what I was looking for, I was able to return them for a full refund, no restocking fee no shipping charges. I'm very happy.

I was surprised to see the low star rating. I have ordered several things frim the Company Store over the years and have always been satisfied with the quality. I recently ordered two quilts for my teenage sons bedroom and they look and feel great!

I ordered two euro pillow cases (on final sale). I ordered before reading the reviews and was very nervous. However I had no problems at all. My order came about a week later and exactly what I ordered in good condition so overall very satisfied.

Bought my daughter some Christmas pajamas. They were fleece. Smelled weird. Washed them on warm twice to try to get the smell out. They shrunk. Called the company to talk about the bad smell and needing a size up- and they shipped me a size up and let me keep the old ones, free of charge. Now that's great customer service. The pj's are her favorite btw. Super cute and warm. 100% cotton. Wish they did not have flame $#*!ants though, which might be the culprit when it comes to the funny smell.

My husband and I bought a down comforter from The Company Store so many years ago that we forgot when--but definitely past the multi-year warranty--probably more than twenty years. Our comforter recently started to open at the seams, so we thought that we would send them pictures and ask for advice. We were hoping to be able to purchase a new comforter at a reduced rate since we knew that our comforter had greatly exceeded the warranty date. We were SO pleased to learn that they would still honor the warranty, and in a matter of two days sent us a brand new gorgeous down replacement comforter. We couldn't be more pleased with this level of service and will certainly keep buying products from this great company.

I was dissatisfied with one of the products. Customer service was very apologetic for any inconvenience and were happy to arrange for FedEx to pick up and return at no cost to me.

My mom LaVerne bought@ least 10 down comforters from here. All various sizes. They are 10-15 years old & still have almost all their down

I ordered this plush robe for myself. It arrived quickly and is a really high quality item. I have ordered from this site before and everything I have ordered has been high quality and as advertised.

I received several phone calls and emails from The Company Store asking me to accept my prize from the Bridal Show in Phoenix, AZ. They gave me the opportunity to choose ANYTHING on their website that totaled $250. Because what I chose exceeded that amount when including taxes and shipping, they said I would have to pay the difference. I said I would prefer for them to choose what to send me as long as I didn't have to pay any extra money on my free prize. Sure enough, the correspondents sent me a specific list (I chose the color) including a comforter, sheets, and pillow cases in which I didn't pay a dime. We are enjoying these products every day and it makes our room very colorful. I definitely give this company a thumbs up for their customer service.