• The Classy Home

The Classy Home

Overview

The Classy Home has a rating of 4.65 stars from 17,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Classy Home most frequently mention customer service, shopping experience, and delivery date. The Classy Home ranks 5th among Furniture sites.

This company responds to reviews on average within 2 hours

Positive reviews (last 12 months): 88.5%
Positive
46
Neutral
0
Negative
6
49
See all photos

What reviewers want you to know

Positive highlights

  • The delivery service was very responsive and helpful.

Critical highlights

  • Not to mention the customer service ladies who answer the phone, súper rude.
  • Then when it finally arrived the box was damaged, missing parts and the bed frame damaged too.
How would you rate The Classy Home?
Top Positive Review

“Love These Solid Wood Chests!”

Angela M.
2/1/24

This is my 3rd purchase of the Palace Imports Solid Wood Jumbo Chests. These are absolutely AMAZING! They are beautiful pieces of furniture! They are tall and narrow enough to where they are perfect for small spaces, but still provide ample storage space. They are top notch quality, easy to assemble, and best of all - affordable for solid wood! Plus - The Classy Home ships quickly and securely. A++++

Top Critical Review

“Item is not delivered”

Nahid N.
2/20/24

I ordered my item beginning of December 2023, and I still did not received it. This company customer service is terrible, and AM trucking they work with to deliver merchandise is the worse… they are giving me wrong information, and running me in circle. This is the worst experience. I already paid them, and not having my order after over 3 1/2 months… please, please do not buy anything from this company. You will be in my situation for sure… they are absolutely terrible. Even they did not deliver my order. They send me email that if merchandise is damaged. I am not allowed to reject it! What kind of company will treat the customer like this except " the classy home" I am very upset, worry that my money is gone, and still waiting to maybe see a light at end of the tunnel before I claim an action against them.

Reviews (17,531)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (138) bed frame (10) delivery date (28) delivery service (13)
Thumbnail of user angelam3275
1 review
0 helpful votes
February 1st, 2024
Verified purchase

This is my 3rd purchase of the Palace Imports Solid Wood Jumbo Chests. These are absolutely AMAZING! They are beautiful pieces of furniture! They are tall and narrow enough to where they are perfect for small spaces, but still provide ample storage space. They are top notch quality, easy to assemble, and best of all - affordable for solid wood! Plus - The Classy Home ships quickly and securely. A++++

Products used:
Palace Imports Jumbo Chest

Thumbnail of user michaelk23
michael k. – The Classy Home Rep

Hi Angela,
Your feedback is truly appreciated! We are so happy to hear that you like the quality of our products and most of all your satisfaction with our service. Looking forward to doing future business with you!

Thumbnail of user junes461
1 review
0 helpful votes
February 5th, 2024
Verified purchase

I am extremely satisfied with my purchase from The Classy Home. Not only did they keep me informed every step, but the delivery company delivered on time and was very polite and professional. One piece of hardware was missing, but I informed them and it came in a timely manner. I would highly recommend this company for all furnishing needs.

Thumbnail of user michaelk23
michael k. – The Classy Home Rep

Thank you for your wonderful feedback, June! We love hearing our customer's satisfaction with our service as we always strive to provide the best customer service. Looking forward to doing business with you again soon!

Thumbnail of user jasonm3476
1 review
0 helpful votes
January 15th, 2024
Verified purchase

Great price. Fast shipping. Cheaper than I could get locally because my chair side table was small enough that I did not have to pay freight shipping.

Thumbnail of user michaelk23
michael k. – The Classy Home Rep

Thank you for your feedback, Jason! I am glad you are satifsfied with our prices, shipping time and service. We look forward to serving you again soon.

Thumbnail of user arthurs255
Arthur S.
1 review
0 helpful votes
May 7th, 2020
Verified purchase

i Ordered four (4) lighted display cases. It was easy to track the shipment and the items were well packaged to prevent any damage. The items have exceeded my expectations.

Thumbnail of user jorgev311
1 review
0 helpful votes
January 8th, 2024
Verified purchase

You met my expectations, delivered and assembled it all with your White Glove service.
Very satisfied
Thank you

Thumbnail of user rebeccac2264
1 review
0 helpful votes
March 24th, 2024
Verified purchase

I ordered a lovely faux fur comforter from The Classy Home and it came after about 4 business days. I'm delighted with the comforter, it's lovely and soft and warm, and there were no problems with the ordering or shipping whatsoever. Great work!

Thumbnail of user michaelk23
michael k. – The Classy Home Rep

Rebecca, thanks for your feedback! We are glad that you are satisfied with your purchase. Looking forward to serving you again some time.

Thumbnail of user franciscog386
1 review
0 helpful votes
February 5th, 2024
Verified purchase

One of the panels on the extended table had a corner that was lifted/damaged. The process of showing and speaking to someone within the company was easy. I was very impressed with how fast they resent new panels to us. I would highly recommend the company.

Thumbnail of user michaelk23
michael k. – The Classy Home Rep

Hi Francisco,
Your feedback is truly appreciated! Thank you for the taking the time to share you satisfaction with our service.

Thumbnail of user lauraj1653
1 review
0 helpful votes
December 12th, 2023
Verified purchase

Gorgeous style, incredible quality, lots of compliments! Excellent customer service too! Great price too!

Thumbnail of user michaelk23
michael k. – The Classy Home Rep

Thank you Laura! We're so glad that you like your new chairs.

Thumbnail of user jennifers1845
Jennifer S.
1 review
0 helpful votes
July 12th, 2020
Verified purchase

Quick and easy. Delivery took a month longer than expected, but that was the fault of the delivery service.

Thumbnail of user annabelleg35
1 review
0 helpful votes
January 22nd, 2024
Verified purchase

I was skeptical of buying a bed on line but glad I did. Communication with the company was great. The bed is beautiful. The men that put it together weee professional.

Thumbnail of user michaelk23
michael k. – The Classy Home Rep

Thank you so much for your postive feedback! We really appreciate it.

Thumbnail of user sahadevn
1 review
0 helpful votes
February 1st, 2024
Verified purchase

The bed is sturdy and perfect for my 8years son.
One part(no 6) was cracked and they sent replacement very quickly. We are happy with our new bed and looking to buy queen size bed if we find!

Thumbnail of user michaelk23
michael k. – The Classy Home Rep

Hi Sahadev, We truly appreciate your feedback on our product and service!
We look forward to doing business with you again soon!

Thumbnail of user joyw142
Joy W.
1 review
0 helpful votes
March 7th, 2020
Verified purchase

Looking forward to doing business with theclassyhome in the near future. I can find items on the website that I see in the retail stores for a fraction of the price. Great buys, 100% satified with my buying experience.

Thumbnail of user stephanieg1957
1 review
0 helpful votes
December 9th, 2023
Verified purchase

The item arrived on time and was as described. It actually looked better in person than on the photos. I would definitely purchase from them again‼

Thumbnail of user michaelk23
michael k. – The Classy Home Rep

Thank you Stephanie!

Thumbnail of user joyceb345
Joyce B.
1 review
0 helpful votes
June 14th, 2020
Verified purchase

I found this Asti bakers rack to match the dining room chairs I bought locally. The website was easy to navigate through and search for this item!

Thumbnail of user maryuryd
1 review
0 helpful votes
February 1st, 2024
Verified purchase

The table is stunning, the whole process to receive the table was very easy and the description was accurate. Exceeded my expectations.

Thumbnail of user michaelk23
michael k. – The Classy Home Rep

Thank you so much Maryury for taking the time to share your experience! We are glad to hear that you were satisfied with our service and with the table you received. Keep on shopping!

Thumbnail of user jenniferc1493
Jennifer C.
1 review
0 helpful votes
April 26th, 2020
Verified purchase

Am so happy I came across The Classy Home. Found the items I was looking for at a better price than another company I was looking to getting them from. Can't wait to receive my furniture item.

Thumbnail of user reginaldb211
1 review
0 helpful votes
March 15th, 2024
Verified purchase

All furniture shipped is good order and assembled.

Thumbnail of user michaelk23
michael k. – The Classy Home Rep

Thank you for your amazing feedback Reginald!

Thumbnail of user etsegeneta
Etsegenet A.
1 review
0 helpful votes
January 12th, 2020
Verified purchase

Shopify was good but your shipping cost for an item over 500 is not right and this will be my last item for this site.

Thumbnail of user rolandc68
Roland C.
1 review
0 helpful votes
July 27th, 2020
Verified purchase

It's fast and easy navigation of options and up front precision calculation of charges with clear selections for offered discounts and loan application.

Thumbnail of user e.sheryls
1 review
0 helpful votes
December 25th, 2023
Verified purchase

Fast delivery. Beautiful item. Will order from the Classy Home again. Great prices!

Thumbnail of user michaelk23
michael k. – The Classy Home Rep

Thanks Sheryl, looking forward to serving you again some time!

Thumbnail of user teresaj57
Teresa J.
4 reviews
0 helpful votes
February 7th, 2020
Verified purchase

The sofa was a great deal and the pull out bed is very handy. The delivery guys were great and did their best to try to fit it through our basement door. Unfortunately it wouldn't fit despite their best efforts. We did keep it and put it in a different room and enjoy it.

Thumbnail of user nicoleb804
nicole b.
1 review
0 helpful votes
May 26th, 2020
Verified purchase

Easy to purchase I hope delivery is quick and easy, I also hope the bed comes with no damage or errors on pieces.

Thumbnail of user juliea1326
1 review
0 helpful votes
December 23rd, 2023
Verified purchase

Quick delivery, very satisfied. Quick delivery, very satisfied

Thumbnail of user michaelk23
michael k. – The Classy Home Rep

Thank you Juilie!

Thumbnail of user cynthias491
Cynthia S.
1 review
0 helpful votes
February 9th, 2020
Verified purchase

So far so good. We'll see how fast I get my chaise and what shape it arrives in. More as I know it...

Thumbnail of user kristic91
kristi c.
1 review
0 helpful votes
May 10th, 2020
Verified purchase

It was the quickest experience I ever had. I found what I wanted and it was a deal steal for mothers day. I'm so very pleased.

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From the business

The Classy Home, name in itself suggests, how much we are eager and anxious to turn your ordinary looking home into classy home. We, at, The Classy Home firmly believes that your home is your most proud possession in this world, so, to make your proud...

Company Representative

Thumbnail of user michaelk23
michael k.
Typically responds within 2 hours

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