The Classy Home has a rating of 4.65 stars from 17,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Classy Home most frequently mention customer service, shopping experience, and delivery date. The Classy Home ranks 5th among Furniture sites.
This company responds to reviews on average within 2 hours
This is my 3rd purchase of the Palace Imports Solid Wood Jumbo Chests. These are absolutely AMAZING! They are beautiful pieces of furniture! They are tall and narrow enough to where they are perfect for small spaces, but still provide ample storage space. They are top notch quality, easy to assemble, and best of all - affordable for solid wood! Plus - The Classy Home ships quickly and securely. A++++
I ordered my item beginning of December 2023, and I still did not received it. This company customer service is terrible, and AM trucking they work with to deliver merchandise is the worse… they are giving me wrong information, and running me in circle. This is the worst experience. I already paid them, and not having my order after over 3 1/2 months… please, please do not buy anything from this company. You will be in my situation for sure… they are absolutely terrible. Even they did not deliver my order. They send me email that if merchandise is damaged. I am not allowed to reject it! What kind of company will treat the customer like this except " the classy home" I am very upset, worry that my money is gone, and still waiting to maybe see a light at end of the tunnel before I claim an action against them.
This is my 3rd purchase of the Palace Imports Solid Wood Jumbo Chests. These are absolutely AMAZING! They are beautiful pieces of furniture! They are tall and narrow enough to where they are perfect for small spaces, but still provide ample storage space. They are top notch quality, easy to assemble, and best of all - affordable for solid wood! Plus - The Classy Home ships quickly and securely. A++++
Products used:
Palace Imports Jumbo Chest
I am extremely satisfied with my purchase from The Classy Home. Not only did they keep me informed every step, but the delivery company delivered on time and was very polite and professional. One piece of hardware was missing, but I informed them and it came in a timely manner. I would highly recommend this company for all furnishing needs.
Thank you for your wonderful feedback, June! We love hearing our customer's satisfaction with our service as we always strive to provide the best customer service. Looking forward to doing business with you again soon!
Great price. Fast shipping. Cheaper than I could get locally because my chair side table was small enough that I did not have to pay freight shipping.
Thank you for your feedback, Jason! I am glad you are satifsfied with our prices, shipping time and service. We look forward to serving you again soon.
i Ordered four (4) lighted display cases. It was easy to track the shipment and the items were well packaged to prevent any damage. The items have exceeded my expectations.
You met my expectations, delivered and assembled it all with your White Glove service.
Very satisfied
Thank you
I ordered a lovely faux fur comforter from The Classy Home and it came after about 4 business days. I'm delighted with the comforter, it's lovely and soft and warm, and there were no problems with the ordering or shipping whatsoever. Great work!
Rebecca, thanks for your feedback! We are glad that you are satisfied with your purchase. Looking forward to serving you again some time.
One of the panels on the extended table had a corner that was lifted/damaged. The process of showing and speaking to someone within the company was easy. I was very impressed with how fast they resent new panels to us. I would highly recommend the company.
Hi Francisco,
Your feedback is truly appreciated! Thank you for the taking the time to share you satisfaction with our service.
Gorgeous style, incredible quality, lots of compliments! Excellent customer service too! Great price too!
Thank you Laura! We're so glad that you like your new chairs.
Quick and easy. Delivery took a month longer than expected, but that was the fault of the delivery service.
I was skeptical of buying a bed on line but glad I did. Communication with the company was great. The bed is beautiful. The men that put it together weee professional.
Thank you so much for your postive feedback! We really appreciate it.
The bed is sturdy and perfect for my 8years son.
One part(no 6) was cracked and they sent replacement very quickly. We are happy with our new bed and looking to buy queen size bed if we find!
Hi Sahadev, We truly appreciate your feedback on our product and service!
We look forward to doing business with you again soon!
Looking forward to doing business with theclassyhome in the near future. I can find items on the website that I see in the retail stores for a fraction of the price. Great buys, 100% satified with my buying experience.
I found this Asti bakers rack to match the dining room chairs I bought locally. The website was easy to navigate through and search for this item!
The table is stunning, the whole process to receive the table was very easy and the description was accurate. Exceeded my expectations.
Thank you so much Maryury for taking the time to share your experience! We are glad to hear that you were satisfied with our service and with the table you received. Keep on shopping!
Am so happy I came across The Classy Home. Found the items I was looking for at a better price than another company I was looking to getting them from. Can't wait to receive my furniture item.
All furniture shipped is good order and assembled.
Thank you for your amazing feedback Reginald!
Shopify was good but your shipping cost for an item over 500 is not right and this will be my last item for this site.
It's fast and easy navigation of options and up front precision calculation of charges with clear selections for offered discounts and loan application.
Fast delivery. Beautiful item. Will order from the Classy Home again. Great prices!
Thanks Sheryl, looking forward to serving you again some time!
The sofa was a great deal and the pull out bed is very handy. The delivery guys were great and did their best to try to fit it through our basement door. Unfortunately it wouldn't fit despite their best efforts. We did keep it and put it in a different room and enjoy it.
Easy to purchase I hope delivery is quick and easy, I also hope the bed comes with no damage or errors on pieces.
Quick delivery, very satisfied. Quick delivery, very satisfied
Thank you Juilie!
So far so good. We'll see how fast I get my chaise and what shape it arrives in. More as I know it...
It was the quickest experience I ever had. I found what I wanted and it was a deal steal for mothers day. I'm so very pleased.
The Classy Home, name in itself suggests, how much we are eager and anxious to turn your ordinary looking home into classy home. We, at, The Classy Home firmly believes that your home is your most proud possession in this world, so, to make your proud...
Hi Angela,
Your feedback is truly appreciated! We are so happy to hear that you like the quality of our products and most of all your satisfaction with our service. Looking forward to doing future business with you!