The Celebrity Dresses

Steer clear of this website they are not even based in the US. You will wait a month for delivery and forget trying to return something they only refund a quarter of the purchase even though the garment is returned in mint condition, I returned due to poor quality. The photos are stolen on their website to misguide people. Horrible horrible terrible customer service barely responsive. Took 4 months for the partial refund. Also had to report to the BBB, this website should be shut down!

I ordered a dress from the site that did not fit according to size. I paid $157 for the dress. The company initially offered me $25 for the return, then they bumped it to $50. After a complaint to Pay Pal, they offered a full refund. I returned the dress 2 months ago - tags still on, never worn. Spent another $50 to send it back to China. Too date, I still have not received a refund for the dress. They have the dress and kept my money.

I ordered a coat which was two sizes smaller than my usual size. Sending it back was hardly possible. You have to pay the postage yourself and that eats up the prize of the item.
Never, ever order anything from such a company. To me it's close to fraud.
I didn' know it was a Chinese company, otherwise I wouldn't have ordered from them in the first place.

I recently received a dress from this company. I also ordered two more from Amazon. The ones I received from Amazon were half price and same quality. I emailed Celebrity dresses to return and it has to be sent back to China. Good luck with that. I am now out $130.00 my Amazon dress is in the left. I paid 70.00 for it both fully lined

The worst experience ever, bad Chinese quality, the dress&shoes i received have nothing to do with what was presented on the website (see the pics attached) I had to throw them since i didn't expect to receive the money back :(.

I ordered a dress that was 200 dollars, the dress didn't look like the picture never worn sent back the week of ordering. Paid 60 to send it back right till this day still haven't received my money they said they would give me 50% of the 200 didn't receive it. I have been waiting several months it is about to be a year now of me ordering this dress from them. And to still not receive any type of money is ridiculous I would never order here cause they policy is a lie a "90 day Money back guarantee" doesn't exist! They don't resolve any issue and also don't keep they word. You better off ordering from Amazon they at least give you your damn money back.

The dress looks nothing like the picture and is cheap Chinese fabric. I spent even more money at the post office, returned the dress (as I was instructed) they still didn't issue my refund. Don't waste your money. They will take your money and not give refunds. They are a Chinese company not USA based like they claim and even fake their address using a USA one.

This website was extreamly hard to use. I had a small time crunch for a specific dress. Never got a confirmation email about the order or a tracking number. The dress came on time with a shipping label staying the value of the dress was only $89 when the site charged me over $200 for it but the dress they sent me was in the WRONG COLOR and the customer service refused to rush order the correct dress to get to in time AND refused to give me a full refund on the wrong dress staying they made it specifically tailored to me size which was a lie because you pick a BASIC size online. Claimed I would have to pay for shipping to return the WRONG DRESS and they would charge me a 50% restocking fee. Completely terrible. DO NOT ORDER OFF THIS SITE. Can also tell most of these other reviews are FAKE to boost their scores.

These people promise you everything and will agree to whatever you ask them to make... then they will go ahead and do whatever they want. Then they will say if you are not happy, to send it back to them in China and for $50 more, they will remake it exactly how you want. Shipping would cost you $150+ and $50 for the remake... along with the money you already spent $170... that adds up to $370. So for a dress that would generously cost $50 to make... you would end up spending not ~3x but ~7x as much... not to mention the amount of time spent waiting for the item and then arguing and then sending it back and then waiting for it again. What a terrible experience and I hope you do not have the same thing happen to you. Look for a place near you and people who can be held accountable. Paypal is trying to resolve this issue for me at this point.

I ordered this dress and it's absolutly not as the pictures!
Fabric is cheap and stinks, there are defaults, cut is different from the photo (tulle on the top, train, lenght, etc...), color is not as expected and size doesn't respect size chart.
Customers service is bad: ask me to send photo and then never answer to me!
Moreover if you order you will have to pay taxes!
For me it's false advertising and I'll never buy again on this website.

I ordered a dress from this website and about 2 weeks later I tried checking the status and it said cancelled. I did not cancel it but I didnt think much of it so I reordered the same dress. They never reimbursed me for the first cancelled order even though I sent them everything they said they needed to do so. THEN I got two different emails saying the dress was on the way. So they ended up sending me the first one that said cancelled and the reordered one and so far I received one of them and it was completely open in the back like a hospital gown. TOTALLY UNWEARABLE AND HIDEOUS! My entire backside is completely out. I cannot even understand how someone sent this out to a customer. God knows what the second one is going to look like if I ever receive it. They were in contact with me when I initially told them about my problem and now they have completely disappeared and refuse to respond to me.