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The Body Shop has a rating of 2.25 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about The Body Shop most frequently mention customer service problems. The Body Shop ranks 652nd among Skin Care sites.
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I bought Body shop's Vitamin C Glow boosting Moisturiser and I'm very happy with the purchase. I use it on my face whenever I feel like my skin is looking a bit dull or tired. The moisturiser gives it a nice glow, with a fresh, dewy look. In the winter months I have noted that I need to also use a bit of natural oil before applying the Vitamin C Moisturiser, as I feel that my skin needs just that little bit more moisture than the product provides. All in all I think it's a worth while purchase and definitely one I plan on always having in my skin care cupboard.
I can't speak to their products as I placed an order and due to a technical issue with their site, was not delivered to the correct address. Customer service was unapologetic and offered no resolution as is their "policy". I was treated like a liar and a criminal. I felt if they were not going to replace the $100 order at no cost, the least they could have done was offer a discount off another order. I will NEVER shop Body Shop.
I bought Body shop's Vitamin C Glow boosting Moisturiser and I'm very happy with the purchase. I use it on my face whenever I feel like my skin is looking a bit dull or tired. The moisturiser gives it a nice glow, with a fresh, dewy look. In the winter months I have noted that I need to also use a bit of natural oil before applying the Vitamin C Moisturiser, as I feel that my skin needs just that little bit more moisture than the product provides. All in all I think it's a worth while purchase and definitely one I plan on always having in my skin care cupboard.
I had an exceptional experience at the body shop on state street Kourtni the CSR was extremely knowledgeable about an oil called moringa I been dealing with a rash abound two years nothing help the doctors gave me the try me bottle they had on display work very good stop itching Kourtni explain the back ground on the oil I very grateful for an awesome staff Crystal was pleasant Keep up the6 outstanding work
I have already tried this products by the brand and I am really really satisfied by what they offer this product do not match to any products offered by other brands would definitely like to try their other product range by the body shop. Their products are just amazing and I am in love with their brand
Tip for consumers:
Must try products
Products used:
Moringa and rose body yogurt
I bought here a large set of cosmetics as a gift for a friend for Christmas. I hope she likes it! I personally love all their products, great quality.
Each product you try is to die for.like the edelweiss range for sensitive skin. Its a must and it suits all skin types like all my sisters use this same range. Go for it guys
For me is one of those brands that I consider a must. They have the best beauty and body products. Recently I discovered the British Rose moisturizer and I'm in love! Also, I bought the exfoliating scrum "Pina Colada" and it feels like being in the Caribean. Every time I visit the store, the sales assistants always treat me so well. It's such a nice experience buying at The Body Shop. Top quality products and top quality assistance.
Been shopping there for years. Love the products. Could be organic but if not then it still is reasonably made and environmentally friendly.
Some products can be on the high end for pricing; however they have sales regularly. If you wait for sales 40-70% off sometimes with free shipping you can get some fantastic deals.
I have never waited more than a week for items to be delivered, including boxing day sale which was their busy time. Never been disappointed in quality of products I received.
Favorite is the body butters, love the soft, subtle scent of coconut body butter and the Strawberry Body Butter. Fragrance lasts all day but not overbearing and skin is noticeably softer to touch. Husband loves the hemp lotion as he works outside all winter and it really heals and protects his skin from winter chapping and cracks.
My husband purchased The Body Shop's Vitamin E skin care kit for me for Christmas. I haven't stopped using their products since. The toner and the night cream are my new holy grain moisterizer and cleanser. Since then I've ordered from their website many times. One time I ordered the full size Vineyard Peach body butter (along with the Green Candied Apple body butter). Everyone online raved about the amazing peach scent so of course I had to get it! When it arrived I smelled it and it smelled more like sage than peaches. I went to my closest Body Shop store and asked if I could exchange it. All they had to do was look up my order on the computer and said yep we'd be happy to make the exchange. I grabbed the Morninga Body Butter and was out of there in 5 minutes! Great customer service, so helpful and easy to work with. Not to mention the scents are to die for and their skincare products are fantastic!
Just bought some lovely body butter from here. Keep an eye out for the sales that they regularly have. You can quite often get free delivery on items too. Delivery is always quick and the items are well packed.
Plus you can rest in the knowledge that no animals were harmed making these products :)
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Explore our cruelty-free make-up, skincare, and hair care products. Ethically sourced, inspired by nature, The Body Shop is committed to banning animal testing.
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