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The Beauty Place has a rating of 2.14 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about The Beauty Place most frequently mention customer service problems. The Beauty Place ranks 523rd among Cosmetics sites.
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No positive highlights yet
I made a rookie mistake and looked at the reviews after I'd ordered from The Beauty Place. I was put off by the bad experiences people had had with shoddy products and the terrible customer service so I checked out the return policy and was pretty shocked by how non-customer friendly it is. I sent an email asking to cancel my order due to the return policy. It was a Saturday, so I expected a reply on Monday saying either, "Sorry, we already sent it," or "Sorry it's too late cancel." Instead, they did cancel my order and I got a full refund. Now I might have to change my bad opinion of them!
Scam. Nowhere's do they tell you you're subscribing to pay $30 after a free trial or one day trial. Which they don't tell you is a trail and that you will be charged. Anyways with the purchase of your supposed one day trail, I didn't receive not a damn thing. You get nothing! STAY AWAY from these thieves! They are sneaky soulless snakes! Look for style info for free on Pinterest or Insta. Not from these scammers.
Placed my first order on this site and it arrived sooner than anticipated. Will shop this site again in the future.
I used to shop at Sephora all the time, but it's hard to find things in the stores and the prices are high. I started searching for a deal on Bareminerals and found Thebeautyplace.com website. It has much better prices and all the bareminerals products I use.
Great prices for their hair products and they always have deals (free gifts, with purchase, etc.). Good customer service & pretty quick shipping. On the down side, some of their popular products are often out of stock, but if you keep checking, they'll eventually be in stock. And most importantly, free shipping for purchases $50 or more - even to Hawaii (a rare find)!
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Dear GG.,
Thank you for the positive review! We changed the free shipping amount to apply to all orders $49 and up, Hawaii still included!
Note that we are always trying to keep our inventory updated and customers can always contact us if they are wondering when a product will be back in stock.
Thank you,
TheBeautyPlace.com