Theacademic.co.uk

This is to write about my bad experience with The writing service: "http://www.theacademic.co.uk" Firstly i tried to place an order on "http://www.oxbridge-papers.co.uk" but then i was transferred to http://www.theacademic.co.uk So not sure if they are the same service or not. The conclusion of my experience is that "http://www.theacademic.co.uk" is scam site, i don't recommend anyone to use it as you will just waste your money and time, personally i lost £232 and about 9 days. I have included my chat with their customer service for everyone to read. -"Hakuna Matata" is just a made up name i used at their site. Please wait for a site operator to respond. You are now chatting with 'daniel'. Daniel: Can I help? Hakuna: yeah Hakuna: hi Hakuna: i have received my revised work yesterday Hakuna: but the work i got wasn't what i wanted also Hakuna: my instructions weren't followed Please wait while I transfer the chat to 'Account Manager 10'. You are now chatting with 'Account Manager 10'. Hakuna: so i would like to ask for a full refund Account Manager 10: Hello Hakuna: hi Account Manager 10: May i have your order id Hakuna: yeah one moment pls Hakuna: THEUK-*******3017 Account Manager 10: Log-in to your student area. Account Manager 10: Go to control panel. Account Manager 10: Under control panel (middle column) click "Place Revision Amendment Request" Account Manager 10: On the next page you will see a order list - look to the right hand corner, there is a link that says "Place Revision Amendment Request" click on it. Account Manager 10: On the next page it gives two option "Place Revision Request" and "Place Amendment Request", select Place Revision then Paper Revision Account Manager 10: Select the category for revision. (Paper length, grammatical issues, etc.) Account Manager 10: Type down the revision / amendment instructions in the box. (bullet points is suggested - make it easier for the writer to understand) Account Manager 10: Simply click on the yellow button at the bottom that says submit your revision. Hakuna: i don't want it to be revised Hakuna: i have already done that Hakuna: i want my money back Account Manager 10: So how I help you then Hakuna: could you send me a full refund? Account Manager 10: Sorry not possible Hakuna: why? Hakuna: i have been told you have a money back guarantee Hakuna: i can i have a full refund if i'm not happy with the work Account Manager 10: Yes but then give us your Transcript that show our work is bad Hakuna: transcript? Account Manager 10: Yes Hakuna: i can give you the the instructions i gave and the work i recieved, you can see that i didn't get what i wanted Account Manager 10: Because we wrote paper as per your instruction if you have any issue you can post revision Hakuna: it wasn't per my instructions... thats why i wan't a refund you see Account Manager 10: But if you want money back so give us your Tutor comments that says work is not correct Hakuna: why the utter comment? I want this work for myself, i know what i want, and i didn't get it Hakuna: tutor* Account Manager 10: Then you can post revision it will be redone Hakuna: i have asked for a revision before Hakuna: i don't think you will be able to do it + i passed the deadline already Account Manager 10: I can change writer Hakuna: the writer didn't follow the instructions the first time, the other rifer also didn't the next time Hakuna: sure you can but the deadline is passed there is no point for me Account Manager 10: I will put new writer for you Account Manager 10: Log-in to your student area. Account Manager 10: Go to control panel. Account Manager 10: Under control panel (middle column) click "Place Revision Amendment Request" Account Manager 10: On the next page you will see a order list - look to the right hand corner, there is a link that says "Place Revision Amendment Request" click on it. Account Manager 10: On the next page it gives two option "Place Revision Request" and "Place Amendment Request", select Place Revision then Paper Revision Account Manager 10: Select the category for revision. (Paper length, grammatical issues, etc.) Account Manager 10: Type down the revision / amendment instructions in the box. (bullet points is suggested - make it easier for the writer to understand) Account Manager 10: Simply click on the yellow button at the bottom that says submit your revision. Hakuna: no thanks Hakuna: i want a full refund i don't have time Account Manager 10: Then sorry Refund not possible Hakuna: is this a scam site? Account Manager 10: NO Account Manager 10: We did deliver you paper Hakuna: yeah but its irrelevent Hakuna: you should read it Account Manager 10: If still have any concern you can post revision so we can redo Account Manager 10: It is done as per instruction if there is any mistake Hakuna: so what is your money back guarantee? Account Manager 10: So please post revision it will be redone Account Manager 10: It is on website you can read Hakuna: could you send me its link? Account Manager 10: Please read Terms and conditions Account Manager 10: Those are same you clicked I agreed while placing order Hakuna: i want to read them again Hakuna: could you send them to me? Account Manager 10: http://www.theessay.co.uk/essay/conditions-of-use.asp Hakuna: thans Hakuna: 2. We will try to resolve your concern by virtue of our revision policy immediately or else will send you a refund request approval response email from our refund department. Hakuna: does this mean whenever i ask for a refund you ask me to revise? Hakuna: so you don't really give refunds do you? Hakuna: humm sounds like a scam site to me Account Manager 10: That what may be thinking about you Account Manager 10: That what we may be thinking about you Hakuna: i'm a person not a site Account Manager 10: Same we are Hakuna: anyway i will write a review about my experience with you Account Manager 10: Sure any where Hakuna: will include this conversation for your future customers too:) Account Manager 10: We always keep a track of all Customer Hakuna: what do you mean? Account Manager 10: We do have Data base to keep Record with us We even know which student is in which UNI Account Manager 10: So that is why I said we do keep Track of all our Customer Account Manager 10: We who is where Hakuna: which uni i'm i from? "chat window closed" The End