Storenvy has a rating of 2.31 stars from 312 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Storenvy most frequently mention customer service, tracking number, and credit card problems. Storenvy ranks 661st among Marketplace sites.
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Nice to deal with, but Storenvy is only a middle man. The manufacturers are in Pakistan, so a little difficult to communicate with the actual manufacturers. But after a few emails, and 2 weeks both pairs arrived. The size & fit were fine. The quality is good and products used are also good. I would and have ordered more boots and shoes from them again. So don't be scared.
Ordered a suede jacket from Bishoo. It looked nothing like the photo, and now I have to send it back to Pakistan, as the return policy was not clear. The store is telling me to "cooperate" and to just get the sleeves that are 5 inches too long altered. Or a $30 refund for a $200 coat. They are claiming it was made custom for me yet never asked for measurements. Disappointed in myself I did not do more research before buying!
Purchased months ago via this site and never received updates on my purchase.
Just to finally fall impatient and request a refund.
Apparently Storenvy is unable to issue refunds.
Come to find out the store I purchased from was shut down due to unresponsiveness.
At what point was the site going to send notice to consumers!?!
Bad Business!
Do Not Purchase Via This Site
Tip for consumers:
Purchased months ago via this site and never received updates on my purchase.
Just to finally fall impatient and request a refund.
Apparently Storenvy is unable to issue refunds.
Come to find out the store I purchased from was shut down due to unresponsiveness.
At what point was the site going to send notice to consumers!?!
Bad Business!!
Do Not Purchase Via This Site
Products used:
Famous Person Autograph
Ordered an item over 4 months ago and cannot get a response from the store owner. Storenvy provides no recourse whatsoever for getting your money back or resolving the issue. They only tell you to contact the store owner. No accountability at all when it's on their platform and they make it virtually impossible to contact them (Storenvy) directly.
Ordered a suede jacket from Bishoo. It looked nothing like the photo, and now I have to send it back to Pakistan, as the return policy was not clear. The store is telling me to "cooperate" and to just get the sleeves that are 5 inches too long altered. Or a $30 refund for a $200 coat. They are claiming it was made custom for me yet never asked for measurements. Disappointed in myself I did not do more research before buying!
Products used:
suede jacket
I placed an order in the beginning of January, and my money was taken out of PayPal to pay for the item.
I have heard NOTHING back from anyone. No a tracking number. No estimated shipping date. Nothing.
I tried to email several people to no avail.
I think this company is scamming everyone.
Avoid buying from them at all costs.
I have filed a complaint with PayPal. This company should not be in business.
I ordered my bridesmaids dresses from this site, what should have been cute dresses for my wedding were ugly, cheap tarps from China. Not only did they send me the wrong sizes but the dress looked nothing like the picture. And even worse trying to contact anyone to deal with this issue has been a nightmare. Storenvy told me I needed to contact the merchant that actually made the dress to resolve the issue and all the merchant did was tell me I was wrong. I am stuck with ugly useless dresses and am out hundreds of dollars. I highly suggest you take your money elsewhere.
Tip for consumers:
All of their products are cheaply made, up charged, Chinese garbage
Title says it all. It's similar to ebay. The quality of service you get dramatically depends on the seller you buy from. Make sure to purchase through paypal so your purchase is protected (in case you never receive your order). I've now ordered from storenvy 3 separate times and I had two good experiences and one just okay (seller took 3 weeks to send it out). Be careful, read the ratings, and hope for the best, but definitely protect your money and use paypal when purchasing.
StorEnvy in great. I will be using this site again. Thank you very very much for the good service...
Please do not waste your money and time in this store, there is no response from team no reply to emails neither calls. I ordered something in February and today is 15 April, I didn't recieve my package yet. This is a fraud company. I paid extra for shipping which said 8-10 days and it's almost 50 days till now.
To whom it may concern
Below is an illustration of the shoe you sent me verses what is in your website. I have attempted to get a label to return your shoes and to no avail I was not successful. This is my forth attempt to get this matter corrected. I am so disappointed in how you are handling your customers through no mistake of my own. The shoes more blue than grey.
I placed an order on May 5,2021. It is now August 15,2021 3 months later I still have not received my order. I was told it was shipped out and the vendor blame Covid on delay which bull crap. I have no issue with other online orders. I asked for a refund and still have not received that either. I believe this is a scam website. Don't order anything from this or a vendor call Peanut. It's a scam. The photo below is what I ordered.
Tip for consumers:
Don’t use this website. Three months later I still have not received my order. It is a scam.
Products used:
Clothes
Wouldn't help me when I ordered. Blocked me from contacting them to ask for a return or exchange. Last person I talked to was rude & racist.
Tip for consumers:
Look elsewhere
Products used:
Dress
Storeenvy takes no responsibility for orders placed through them.if the seller doesn't deliver your screwed. I would expect store envy to gedt involved and at least remove non- performing sellers
I know some reputable sellers that advertised as vendors on this site. However, unless you know exactly who you are purchasing from, it's best to avoid this site. I am one of the many customers scammed by Moooh. In an effort to be understanding I usually give vendors SEVERAL months to send me my items especially because of possible pandemic-related delay. Note that you CANNOT contest payments/request refunds past 5 months. I'm not sure how the Paypal request works since I never got a chance to try it. Still, best to avoid.
Tip for consumers:
Avoid at all costs unless you know exactly who you're dealing with (ex. someone you met in person or know has a reputable social media presence etc.)
Products used:
None because they never came!
My experience is with "shopdivinechic". Before making purchases, make sure you KNOW HOW to do a credit card chargeback. So, this joke of a seller charged $6 shipping & $1.99 handling fee for a tee shirt. A bogus tracking # was posted. I received 3 notices from my mail carrier that I had a parcel with $2.39 POSTAGE DUE from "DIVINE". I refused it... Stay away from StorEnvy, they don't seem to have performance or quality standards.
I was lucky that I received my merchandise and hadn't bought anything expensive. This company does not seem to care about how its shop owners conduct business. I purchased jewelry that I expected (based on the shop owners location) to come from the domestic US and instead, ended up waiting almost 2 months for it to come from China. Had I known this, I wouldn't have made a purchase. The shop owner didn't respond to my email until I sent an email to Storenvy's customer service, and the owner claimed an email was never sent to them. The jewelry I received was assembled improperly and didn't match the picture. Good thing it was inexpensive or else I'd have requested my money back.
I strongly suggest not purchasing anything from here, because the quality will probably be low and the chance that you receive your item is slim. Hopefully you can get your money back or receive your item.
I ordered a wedding gown and when I received it the arm hole was smaller than the other I could not get my arm into it. The padding at the bust was wadded up and the zipper is stuck. I cannot even try it on to see if it fits. I WILL NEVER PURCHASE ANYTHING AGAIN FROM THEM. The statement easy returns is false. I have reached out many times and NOTHING. I reached the return policy prior to ordering and learned just because its in writing doesn't mean its legit.
Only thing I've received is a initial receipt. It's been 7 weeks. Other than that I find it impossible to track and get no response from email to them. Never again. Should of looked up reviews first. My bad.
DO READ ALL TGE FINE PRINTS BEFORE PURCHASING! THEY ARE IRRESPONSIBLE AND WILL THROW YOU IN THE DITCH WHEN PROBLEM NOT SOLVED! WORST PART WAS MY ITEM DIDN'T ARRIVED! PLEASE STAY AWAY FROM THIS BOGUS WEBSITE!
Tip for consumers:
No
Products used:
Others
There is no support, the products are only knockoff from chinese company and they claimed they were madein USA? And they always disabled your store without any notificiation nor reply, even you tried to reach them. Stay away from Storenvy
Purchased a pair of grey moccasins back in October of last year. Really liked the shoes that I ordered, but to my surprise when my order was delivered it was the wrong item. Sent emails to request a return and replacement for the correct pair no response. After several emails and pictures an answer came back from Ms. Alina saying they were looking into my complaint which was in November. Sent more request about sending me a refund in December. As of today January 10, no response, no no shoe replacement and no refund. I am a very dissatisfied customer and all I wanted was the correct shoes that was ordered. As a patient person I'm still waiting for my refund and a label to return this unwanted item. With all conviction I could never recommend this company to anyone.
Tip for consumers:
DON'T BUY ANYTHING FROM THIS COMPANY. Customer service does not follow up with request
Products used:
Suede grey moccasins
"Kitchen Market will take your money and never ship your items. "Customer service" responds with lies and excuses and false promises. I do not believe this is a real business but rather a scam operation.
Tip for consumers:
Do not use this site. It is a scam.
Products used:
None arrived
Absolutely do not order from this company …ordered my dress over 2 months ago did not receive my dress and they refuse to give a refund! No wedding dress and out my money…..
I ordered a pair of shoes here and it's been 20 days and still haven't get the item I ordered or any response of the person I bought from or Storenvy to solve or return my money! NEVER ORDER HERE! They just want to steal money! Worst place to order!
There is no way to actually check to see if a seller is legit or not, no reviews to really make sure everything has been going smoothly and no follow up or notification even telling you something was shipped.
You give someone money and then take it on good faith they will actually send it out.
The site does not put any effort into actually making sure any transactions are honored and will not help you if an issue arises.
So often you can expect to place an order, you will never receive it and won't know anything about what's going on, if you contact the seller they will tell you to just be patient they "Totally sent it" but you'll wait 6 months and nothing and then it's too late to do anything about it.
Just don't take the risk, use more vetted and secure things like Etsy.
Tip for consumers:
Use Etsy or a more verified source that is safer to use.
About StorenvyStorenvy is a new way to shop over 100,000 of the world’s most creative businesses, and the easiest way to open your own online store.
Named one of Entrepreneur Magazine's "100 Brilliant Companies," Mashable's "5 Companies Changing the Way We Shop" and Business Insider's "Startups You Need to Watch," Storenvy is the world's only store builder and marketplace in one.
The Storenvy Marketplace lets shoppers discover and buy unique products from creative businesses around the world by connecting with friends and influencers.
With Storenvy Stores, merchants can create a customizable online storefront in minutes. Running a Storenvy store is free, with no set-up fees, monthly fees or listing fees.
Premium features are available to storefronts for a monthly fee, including custom domain support for $4.99/month and advanced discount features for $4.99/month. The company will soon introduce a commission fee for sales made through the marketplace, though sales through a merchant’s storefront will remain free. Storenvy raised a venture capital seed round in 2011 from Spark Capital, First Round Capital, Kleiner Perkins, CRV and others, followed by a Series A in 2013 from Intel Capital, Spark Capital and First Round Capital. The team of seven is based in San Francisco’s Mission District and is now hiring.