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Claim Your BusinessThaiCupid has a rating of 2.72 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ThaiCupid most frequently mention customer service problems. ThaiCupid ranks 77th among Asian Dating sites.
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I had a problem with multiple charges for my membership. The company did not reply to my request. I suspect there are some bots that solicit casual visitors to buy paid memberships. I met The Perfect Partner within a few days of registering. So I stand grateful to Cupid Media.
This is supposed to be a premier established thai site which is why I joined. The joining process is overly complicated and the support from the site owners is virtually non-existant too. And you can do nothing much at all without first upgrading - that's disappointing and a very-1970s style approach. After a few weeks of pointless activity, I deleted the account. The entire experience filled me with the feeling it's a money-grabbing enterprise and nothing more.
Signed up, they charged my credit card. Then ThaiCupid "suspended" me before I could talk to anyone. They claimed I was suspended because I was "suspicious" and demanded I send a photo ID and my credit card. I l blacked out the information requested and never heard from them again - even though they claim they would contact me by email in 48 hours. I emailed them, nothing.
I have referred the charge to my bank as a fraudulent charge. My account is still "suspended" 15 days later. Complete denial of service for no reasonable reason, and charged for no service. Criminal.
Tip for consumers:
Complete denial of service with no excuse with questionable and probably criminal intent to attempt to gather additional financial information - yet took my money. Wrote 2 times to request for refund, site claimed response in 48 hours, but no response came.
Am working with my bank for a fraud investigation and chargeback amount to company since they refuse to refund money despite claiming they will be.
Unfortunately, filled with scammers and fake photos. Vast majority of them cant speak English. So very hard to communicate. Please dont wast your money is the simple advice I can give you! I forgot to uncheck the auto renewal and the renewal went through so I have been on it for 4 months and connected with no one - not a single genuine girl.
Thai cupid pulls male customers in by initially sending likes and messages from pretty women. However, it seems they actually use some paid Internet Models, who at some point encourage you to join other web sites to gain more access to them. They also seem to use different women or bots at different times to manage a single profile, so the person who you may be chatting with, may not even be a human. I would guess that the profiles are a combination of paid internet models; random Thai women, who may not be aware their dating profiles are on Thai Cupid; some paid actors in a call center like setup; This site is the biggest scam ever, so save your time and money, do not sign-up for a paidmembership. They are getting rich from scamming lonely western men.
Tip for consumers:
Someone being honest about their experience.
This is supposed to be a premier established thai site which is why I joined.
The joining process is overly complicated and the support from the site owners is virtually non-existant too.
And you can do nothing much at all without first upgrading - that's disappointing and a very-1970s style approach.
After a few weeks of pointless activity, I deleted the account. The entire experience filled me with the feeling it's a money-grabbing enterprise and nothing more.
Tip for consumers:
Be ready to pay if you want to send even a simple 'hello' message
I heard some good and bad reviews so I decided to try it out myself but the worst turned out to be true. Not a single profile interested in me responded as well as almost getting scammed by several profiles. Luckily I didn't lose any money but as a warning to every man out there, your odds are better off elsewhere. Please AVOID. You all have been warned...
Tip for consumers:
Be extremely careful..................
I been subscribing for free for about a week
In 2 days I received about 25 likes and probably over 40 messages from girls... it never appended to me even in the free sites. I ended up chatting with a scammer that it would never do a video chat
I have to concur with most comments here. The women that do reply (Far and few between) come on, give you their contact info and disappear. Always the same story. They have long hours. Then why register for a dating site if you are never going to come on? I think many of the profiles are fake as well. Not wanting to brag, I am a very handsome man. 85% of my likes were coming from fat, old and ugly women (sorry ladies) even though my profile indicates what age group I am looking for. Also, 90% do not even read my profile and speak little or no english and use a translator. To make matter worse, after I deactivate my account and sent thaicupid an email to completely delete my file, they reply telling me to adjust my "seeking". Not even what I asked for. THAI CUPID SUPPORT SUCKS. THEY DONT EVEN READ THE EMAILS PROPERLY. They just want to scam you for more money and try to keep your account activated. Over 100 likes, and only 3 women actually started to communicate with me... those are NOT good odds. Stay away from this site, and DO NOT EXPECT HELP FROM THEIR SUPPORT BECAUSE IT IS NON EXISTING.
Tip for consumers:
DO NOT GIVE YOUR MONEY TO THAI CUPID.
You pay by visa card. It renew the bill mountly automatik. Foto and profile is administratet by a sekretæry. If chat some u get same question and answer. Some real. But moustly scam page.
My account was hacked within 30 hours of being established. The parties accessed both financial information and my account verification information (in my case, a driver's license). I notified ThaiCupid immediately. And... no response. I followed up. And no response. I would not recommend this site to anyone until they secure their site.
Dear Jon,
We sincerely apologise for the unwelcoming experience. Please contact www.thaicupid.com/en/help/helpdesk so we can investigate the issue and assist you further.
Thai cupid keeps on collecting the membership fee without my consent. I checked the box for 1 time payment but Thai Cupid collected the fee again.
When I signed up for Thai Cupid, you would expect that they would only send you Thai women profiles. I keep getting women from other countries. When I sent them several complaints this is what they sent back to me:
"We understand you may not wish to receive messages from members not matching
Your preferences. Our site Message System includes an option to Filter your Received
Box."
This was my reply back to them.
I should not have to filter out anything that is what I am paying YOU to do. Thai Cupid is creating misleading / false statements by advertising that you will only meet Thai women. Why should I stay with Thai Cupid?
Dear George,
We apologize for your unwelcoming experience. We have thousands of success stories from ThaiCupid that you can find here; https://www.thaicupid.com/en/general/success
Fake profiles. Scammers. No customer service. The company are scammers and allow scammers. I reported 10 scammers. None were removed. Even though they claim cutting edge security.
Dear Kevin,
We are sorry that you have encountered non-genuine members on our app, we have zero tolerance toward these members. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.thaicupid.com/en/help/helpdesk
Scammers everywhere! Infested with scammers! Got messages from fake women with pretty pictures and I am required to upgrade just to respond. No way!
Dear Robert,
We have zero tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. Kindly help us in reporting any suspicious profiles by submitting a ‘report abuse’ form or contacting us at www.thaicupid.com/en/help/helpdesk
This is a very dishonest site. I won't bore you with the finite detail but want to say that customer service is non existent.
Please do not trust this site with your personal details. Would you give your bank account details to a site which has no security and which refuses to remove them from itself?
I hope that you read the many reviews and take good care - signing up can be costly and frustrating at least in my experience.
Hello John
Cupid Media is a large online dating company based in Australia that has been operating since 1999. We take the safety of our members seriously: we employ a dedicated Fraud Prevention Team and take extensive steps to educate consumers and prevent fraud.
To find out more about our company please feel free to visit our website: http://www.cupidmedia.com
ThaiCupid is utterly useless. Consists primarily bots and scammers. Three hits out of thousands of fakes. One of those turned funny, so I blocked her, the other played shy, before finally deciding it was time her mother needed an operation. Sure honey.
That left me with exactly ONE contact. Thus far she's talking and behaving like a charming, kind person would. Zero fuzz regarding bills or hospital fees. Pity, she's not exactly my type, but we get along well, she's funny, and a real human being. Fair enough.
If you are serious about finding a decent; and honest; Thai wife, don't even think about wasting time and money on this site or anything else foo-bar-cupid. Instead, learn some basic Thai, get your butt over there, and stay a month -- preferably as far away from Bangkok, Phuket, etc, as possible.
Summary: This is a hoax! Fraud, if you prefer.
Hi Phh,
We have zero tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.thaicupid.com/en/help/helpdesk
I joined Thaicupid.com 4 years ago. I have always just had the free membership. I was constantly plagued with the problem of logging in. It would say that I am entering the incorrect password, so I would have to request a new password all the time. Now during the Covid-19 Pandemic I wanted to upgrade to the paid $140 1 year membership, since I won't be able to visit Thailand for an entire year. I normally visit Thailand 2 times a year. I went to go log in on Saturday morning. It said I entered the wrong password. I hit the request new password button, so it would send a new password to my e-mail. On Sunday morning I had received no e-mail. I then went and e-mailed the customer support on the website about the issue. They promptly e-mailed me back and said that the problem is that I need to hit the reset password button for a new one to be e-mailed to me(I had already done that.) They also said that it could be that I have Okcupid on my block list in my e-mail. I checked my block list on my e-mail account and they were not in my block list. I immediately e-mailed them back that I checked. It is now Sunday night and I have still not gotten a response. This is way to stressful trying to deal with this company as a non-paid member. I will just keep my $140 and use one of the other Thai dating websites.
Dear Casey,
We apologize for the difficulties you experienced while using our app. If you would like some assistance or additional information, please contact us via https://www.thaicupid.com/en/help/helpdesk and we will be happy to help you further.
In my opinion, Thai Cupid is no different from many of the mainstream dating websites like Match, Plenty of Fish, as well as the other "Cupid" sites. They have some real profiles, but many abandoned profiles or even dummy profiles, and push them off as active members.
They often send interests and messages to the basic members, but after you pay and upgrade, it all ceases. The women who were messaging you and liking your pics are now non-responsive, after you've paid and have access to their messages, which are all similar to each other, with great punctuation in the right places. Translation tools don't punctuate for these women, some who can barely speak English, per their admission, but some higher entity can.
I know these are dummy profiles generated from the site, because how can the women send messages and likes, but not view the profile. Yes, there is a listing of who has viewed your profile and it does not match with the sent messages and flirts, because you have to click on the profile to send a message.
The U.S. mainstream dating sites are the same, but they've gotten more creative and taken it a bit further, because they impose fake cell numbers on pics, which we know are inspected before they allow you to post.
I did not have issues with billing, as I had read some others did.
It's all about the green, or whatever color the currency is of who is cashing in.
ThaiCupid is the largest Thai dating site with over 1.5 million members. Please be assured that we do not send fake messages to our members. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.thaicupid.com/en/help/helpdesk
What is the point of signing up to a dating app/ website if you can't even message the women you get matched with?!
Honestly do not waste your time with the $#*! website.
Dear Matthew,
Sitename offers two types of membership: Standard and Paid. As a standard member, you can still enjoy numerous benefits such as sending interest to other members and communicating with paid members. Please contact us at www.thaicupid.com/en/help/helpdesk if you have any further concerns.
I got a bunch of mail and message but went to check who view my profile and it was empty. Good thing i didnt pay for any service or that would be $#*!.
ThaiCupid is the largest Thai dating site with over 1.5 million members. We have zero tolerance towards bots and scammers. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.thaicupid.com/en/help/helpdesk
If you are 40-50 years old expat looking for a wife then you are good to go because most of the girls on this website are looking for sugar daddy who can provide them some kind of financial security.
But but, if you are young guy between 25-30 years then you should stay far away from this website. Believe me, you'll lose your self-esteem and develop trust issues. They are not looking for a good looking and honest boyfriend, they are looking for a financier.
Yes its true that they will nicely chat with you and make you feel special, but believe me when you'll be feeling butterfly in your stocmach due to love emotions, its a sign that somekind of hospital/accident or financial issue is around the corner.
Pros:
- Get a virtual feeling of love/affection because you can't get it in your real life.
- If you have nothing to do, it's a great website to kill your time.
- if you have plenty of money and you are looking for a way to sepnd it, join the premium membership and spend on girls.
- If you are an expat in Thailand and looking for a wife, then go for it. You'll get a lovely young wife. Of course only until you have sufficient money in your bank account.
Cons:
- You'll develop the trust issues and become anxious(depends on the type of person you are)
- Even if you get your perfect match, don't get too emotional and be ready when the reality strikes you. (it can strike in several ways like sudden block, financial request, hospital bills, accidents etc.)
- You never know if the 20-year-old girl you are talking to, already have 2 kids.
- Their English speaking/understanding ability is so poor that you'll often have to use google translator(even for simple words and sentences)
- Loss of peace of mind is guaranteed.
Regardless of the type of personality, shared interests, values, goals that you seek you will likely only waste time and money on any cupid media site.
I agree with other reviewers that the ThaiCupid leverages automated technology or "bots" that interact with paid and non-paid customers to either entice paid membership or are intended to keep paying members from walking away from the site or not renewing.
Fake profiles: there are many, there is usually an exchange of two or three emails, then the woman that expressed interest suddenly disappears, pay close attention to the similarities in the profiles that practice this hot and cold technique, there are many, the same favorite movies, same two or three word sentence in the "what they are looking for" section.
Another reviewer guess at a 10% to 90% real profile to fake profile ratio, I think it is lower, with the real profiles being somewhere around 5% or less. Ask yourself, what regulations apply to these site, who is policing their practices? No one, the people running the site manipulate their customers to maximize their profit.
Note how many profile pictures have an overexposed look to them or are modified in other ways to look differently than they appear on the legitimate website they are stolen from.
Find a legitimate site or travel to the country you are interested in meeting women from, that is what I am going to do. Don't waste your money on any cupid media site, they are dishonest and amoral.
I am currently on three of their sites and see the same practices used over and over again, I won't be back.
We are sorry that you have encountered non-genuine members on our site. We have zero tolerance towards bots and scammers. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.thaicupid.com/en/help/helpdesk
I have a premium account with zero ads supposedly. They upgraded the site layout and now for the last 5-6 weeks ads keep popping up when you login. I contacted customer service multiple times and the one time they replied they gave me the complete runaround of excuses and still the ads persist. Members message me that I used to know in the past and when i ask them did you message me again they say no I didn't. It has happened many times. Bots. Also I'm a member of Asiandating an affiliated site as a free member. I get many many messages there I can't answer unless i pay. 1 woman I know and trust from Thaicupid and also a member of AD sent me a message on Asiandating which I can't answer. So I asked her why send me a message on a site which I can't answer. I tell her you can easily send it to me on Thaicupid and I can answer you with my premium account there. She told me she hadn't visited the AD site in 1 month and never messaged me there. Scam site, absolutely incompetent useless customer service, fraudulent deceptive sites.
Most women are looking for meal tickets from their failed marriages with multiple kids to take care of. Deceptive profiles with lying info. The list is endless why you shouldn't sign up for this site.
I have met a few honest women although most eventually lie to you for a multitude of reasons. And remember in Thailand they have a dowry system. And even if they have been married in the past more than 1 time each time they remarry the parents want a large dowry that even Thai men couldn't afford. But being a farang you can or so they think and expect. Money money money this is what you are good for. Be leery. Might you meet someone to marry who is honest yes. Can they speak English good enough to communicate face to face without a translator, no not the vast majority. So take your chances although do it face to face in Thailand as others have stated. These dating sites are a waste of money and time in general with extremely limited results. Expect a refund when the company breaks the options you signed up for, can pigs fly
Dear Pete,
Please be assured that we do not send messages to our members. We have zero-tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove any non-genuine profiles. To report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.thaicupid.com/en/help/helpdesk
FAKE ACCOUNTS AND KEEP TRACK OF WHAT YOU SAY. CONVERSATIONS YOU HAD BEFORE WITH OTHERS COME BACK IN OTHER CHATS. THIS WEBSITE FOLLOWS YOUR SEARCH BEHAVIOUR AND RESPONDS TO IT, PROBABLY UNTIL YOU ARE A RICH MF TURNED POOR UNTIL YOUR HONEY DISAPPEARED. BE VERY CAREFUL!
Some girls get paid to entertain you (not what you came for). These paid accounts do not allow you to respond for free, for which you will be prompted by a "buy now" (non paid accounts do allow this). They will keep you warm with LINE ID's, video-calls and anything to have you stay. Beware. Some examples of fake profiles below.
Nichcha: https://www.thaicupid.com/en/profile/showprofile/ID/*******
July: https://www.vietnamcupid.com/en/profile/showprofile/ID/*******
Lucie: https://www.vietnamcupid.com/en/profile/showprofile/ID/*******
Tip for consumers:
Use your brain
Products used:
1 month subscription
I live in thailand now and you need a stick to beat the girls off. It doesn't matter how old or ugly or what nationality you are. There are so many beautiful Thai girls who want you to be their boyfriend, you will kick yourself for wasting money on any dating site. As soon as you get off the plane here, the dream is real and just gets better and better. Forget western women, they dont even rate a second thought anymore. Forget dating sites for Thai girls, there is someone for everyone here. This is paradise for men on earth, just get your $#*! on a plane and come see for yourself. Dating sites... phhttt. For what!
Was a non-paying member for months. I would just visit the site to see if anything interesting and worth paying a membership for. One day I received 2 emails out of the blue from women that were within reasonable distance (not in another country). They were both attractive so I decided wtf. Sure enough within a few hours of replying back to these women BOTH profiles were no longer online.
These are called "SHILL" profiles. Almost like bait and switch but in this case of shills there is only bait. Sometimes auction sites will use shill bidders to run up the bidding price.
Stay away from this fake site. Even if you're a non-paying member this site already has the odds in their favor that sooner or later you will dump your hard earned money into a membership. Or they will use shill profiles to entice you. Don't do it. There are plenty of free dating sites to find local women.
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Dear Ivan,
For convenience, we automatically renew your membership shortly before it expires so you can continue to use your premium membership without interruption. You may opt-out of auto-renewal at any time in your billing settings at least 48 hours before your membership is due to expire. Please contact www.thaicupid.com/en/help/helpdesk for further help.