• TFsource

TFsource

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Overview

TFsource has a rating of 1.4 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TFsource most frequently mention customer service, and credit card problems. TFsource ranks 4th among Transformers sites.

  • Service
    13
  • Value
    13
  • Shipping
    14
  • Returns
    11
  • Quality
    11
Positive reviews (last 12 months): 0%
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0
Neutral
0
Negative
6
9
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What reviewers want you to know

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Critical highlights

  • I was suspicious in the beginning because they only offer email as a form of contact for customer service.
How would you rate TFsource?
Top Positive Review

“Customer Service”

Nikomah G.
12/18/22

I purchased a Transformers Generations Legacy transformer I could not find in stock anywhere else. I had a problem with the link in the email they sent that wouldn't not allow me to track the package. I called and left a voicemail and Jeremy returned my call within a couple hours. He apologized for the issue I was having and emailed me a new tracking link and updated me on the shipping progress. Package was delivered the same day. Total time from order to my house was 5 days. This was my first time purchasing from here and I will definitely order again. Package was well wrapped and arrived in perfect condition.

Top Critical Review

“Missing Parcel”

Debbie F.
2/21/22

We purchased a MP-52 Master Piece Starscream on the 27th of November for our sons christmas we are still waiting. Contacted Australia Post who told us that the parcel has never arrived here in Australia. We have lost count on how many emails we have sent asking where our Transformer is and can we get a full refund $450. Was this ever posted out and have we been scammed? We have a very unhappy young man who never received his wish list of a transformer for christmas. Please reply from a human and stop with the automated crap reply. Waiting to hear back. Never purchase from here again. Please do your homework/research on this company.

Reviews (34)

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customer service (6)
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About the business

We offer the largest supply of Transformer toys available for purchase in the world. Easy, secure ordering and fast shipping. Satisfaction guaranteed. FREE US Shipping on qualified orders!

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