business logo of TextNow

TextNowReviews 581

4.0

About the Business

TextNow is on a mission to make phone service free, easy, and accessible to all by providing users with a free phone number, and unlimited calling and texting on the nation’s largest 5G network in the US and on WiFi. Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally. Our phone service helps more than 8 million people connect freely every month. For more information visit https://www.textnow.com/


textnow.com
Founded in 2009
+23
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TextNow Reviews Summary

TextNow has a rating of 4 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service and sim card. TextNow ranks 13th among Mobile Applications sites.

This company responds to reviews on average within 1 day
North Carolina
1 review
0 helpful votes
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Hello I've been trying to get someone to help me I've got locked out of my account and I need my email address updated! This app is hobble and have no customer support :( I got locked out of my Apple ID and it removed my phone number my current phone number and you guys are going to get sued for this please :(

TextNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 13, 2025
Jason G. TextNow Rep
2 months ago

Hey Tammie. Thanks for your review and so sorry to hear that you're having issues accessing your account! If you haven't already done so, please email community@textnow.com and we'll assist further!

Michigan
1 review
0 helpful votes
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The best
May 11, 2025

For WIFI calling it is the best I've come across. I use it as a secondary number.Maybe someday I'll use it as my primary. But I need WIFI for all my other needs in my home.

Date of experience: May 11, 2025
California
1 review
0 helpful votes
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Excellent service
May 4, 2025

It's a great service everyone should try it. No drop calls no problem getting through on Wi-Fi anytime.

Date of experience: May 4, 2025
Texas
1 review
0 helpful votes
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Love this phone
May 3, 2025

I really appreciate having the ability of being able to use the phone with just the internet. Because if I'm in a situation where my phone won't work as long as I have internet I can use the phone.

Date of experience: May 3, 2025
South Carolina
1 review
0 helpful votes
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Happy texting with text now.
February 24, 2025

So far my text now experience has been awesome. No problem whatsoever. Have made and received call..

Date of experience: February 24, 2025
Georgia
1 review
0 helpful votes
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El ‍
February 24, 2025

Califico 10 estrellas si tuviera me gusta el servicio está de mega wow

Date of experience: February 24, 2025
New Jersey
1 review
0 helpful votes
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No complaints
February 23, 2025

Being on a fixed income I enjoy FREE talk and text. Even though I don't talk often, I can depend on it when I need it

Date of experience: February 23, 2025
Pennsylvania
1 review
0 helpful votes
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I really like text.Now works perfectly really good
February 21, 2025

Pretty good experience calls.Work well text works well thank you

Date of experience: February 21, 2025
Pennsylvania
1 review
0 helpful votes
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It's a life saver
February 20, 2025

It's reliable when you need to call someone,and to receive a phone 🤙

Date of experience: February 20, 2025
Canada
1 review
0 helpful votes
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It works very good. I am so happy how it works.
February 20, 2025

It's very useful works great on calling texting using the number somewhere else. I really love TextNow.

Date of experience: February 20, 2025
Florida
1 review
0 helpful votes
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I would recommend text now to anyone who is looking for great phone service

Date of experience: February 20, 2025
Massachusetts
1 review
0 helpful votes
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Love it
February 20, 2025

Love how it's free and how easy it is to use. It's amazing to have free thing

Date of experience: March 4, 2025
Jason G. TextNow Rep
5 months ago

Hey Christine, and thanks for your review. I've sent you a PM to assist further!

Virginia
1 review
0 helpful votes
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Great
February 20, 2025

Great app to have it saves time and money.keep up the good work,!

Date of experience: February 20, 2025
Georgia
1 review
0 helpful votes
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Love text now how come we make it better
February 20, 2025

I love you all just difficult with the Wi-Fi thing other than that love you would love it if we can have notifications I do have a SIM card somewhere love you all

TextNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 20, 2025
Jason G. TextNow Rep
5 months ago

Hey Catherine, and thanks for your review. I've sent you a PM to assist further!

North Carolina
1 review
0 helpful votes
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Awesome app...
February 20, 2025

Great app to use without data over WiFi...call,text and everything else works great!

Date of experience: February 20, 2025
Texas
1 review
0 helpful votes
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Easy and Fun to use.
January 10, 2025

Easy and fun to use with min done or too many options that are confusing.

Date of experience: January 10, 2025
Tennessee
1 review
0 helpful votes
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Outstanding
January 4, 2025

I love this phone service I live 4 miles off a main road and never had a any trouble with it...thank you text now!

Date of experience: January 4, 2025
Pakistan
1 review
0 helpful votes
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I have been using text now for a while and have given out that number but for some reason they decided to permanently block my account for "violation". Problem is, that I appealed and nothing is happening. No response and no clarification as to what the violation is.
I have been waiting over a month for a response that they claim should have come within 1 week.
Very much annoyed at their service.

TextNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 24, 2024
Jason G. TextNow Rep
7 months ago

Hey Waleed, thanks for your review and so sorry to hear that you're having issues accessing your account. I've sent you a PM to assist further!

Washington
1 review
0 helpful votes
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Bueno
December 17, 2024

Muy buen servicio lo tengo por mucho tiempo
Recomiendo tex now

Date of experience: December 17, 2024
California
1 review
0 helpful votes
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Service to make calls to Mexico & Canada
December 14, 2024

You can't complain because it's free. It's been such a life saver. I have a secure feeling knowing I can use my phone when I have no data as well.

Date of experience: December 8, 2024