• Textbroker

Textbroker

Overview

Textbroker has a rating of 3.15 stars from 150 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Textbroker most frequently mention customer service. Textbroker ranks 3rd among Website Optimization sites.

  • Service
    22
  • Value
    22
  • Returns
    15
  • Quality
    22
Positive reviews (last 12 months): 50%
Positive
3
Neutral
0
Negative
3
2
See all photos

What reviewers want you to know

Positive highlights

  • The service is safe, fast and it provides quality content.
  • I took two writing jobs that paid a tiny bit of money for 500 words, same client, approximately.

Critical highlights

  • Bad customer service, crappy writers, DON'T WASTE YOUR MONEY!
  • Before agreeing to work for textbroker, I suggest really taking some time to consider that.
How would you rate Textbroker?
Top Positive Review

“It seems like there might have been a typo in your request. Could you please provide some more detai”

Abdinasir A.
1/3/24

It seems like there might have been a typo in your request. Could you please provide some more details or context so that I can assist you appropriately? This message has been generated by Nova - download it for free: https://novaappai.page.link/8jeqXgTjCuoN8HNr6

Top Critical Review

“They Don't Pay You for Articles You Write”

Danielle H.
10/6/23

I was asked to write something in transparent.ai. The platform wouldn't save my certificate (I received an error message), so I copied and pasted it into a google document. When I asked about submitting the article, I was told that I needed to completely rewrite the content! All of this for a $5 article and because of a glitch in the platform they use. I refuse to rewrite 500 words all because one of their tools isn't working. It's not worth writing for textbroker since they provide their writers with 0 support.

Reviews (150)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (12) work (50) quality content (5) article (47) clients (29) 6 years (3) 4 star (7) 500 words (3) customer support (3)
Thumbnail of user davidm7637
1 review
0 helpful votes
June 10th, 2022

I have used TB since 2016. They started off great. I've used them for many articles. Throughout the years I have noticed the quality being no better than the freelance services online. Granted I didn't have 5 star articles written but most of the time the author didn't follow the direction even after a revision request. I find that after rejecting the article Text Broker is quick to refuse your rejection without paying attention to your side of the story. After years of using them and paying for a service that didn't meet my expectations I have no choice but to use other providers. Save yourself the BS of contacting customer service after they wrongfully reject your rejection. The quality assurance team isn't thorough. They are quick to refuse you and make you pay for something you didn't want.

Anyway they did refund my money but it wasn't until I disputed it via email and through a customer service rep. They had to look into my side. Whoever declined it originally copy and pasted the crap in the email.

Service
Value
Quality
Thumbnail of user susank27
3 reviews
30 helpful votes
February 27th, 2014

I've written off and on for Textbroker since 2008. The company pays on time every week. For the most part, the editors are okay. Once in a while I've run into an overbearing one, but they don't last long. I've had some terrific clients and I've had some really bad ones. With some experience, it's easy to spot the ones who will insist on revision after revision and still reject an article -- which has happened to me three times in six years.The pay scale is way below pathetic, one or two cents per word, so complaints about the quality of the writing fail to move me to wailing and gnashing my teeth. I've been a writer and editor for more than 20 years. Take a tip from the military. "You can have it fast, you can have it cheap, or you can have it good. Pick any two."

Thumbnail of user richardr182
1 review
1 helpful vote
February 18th, 2021

Unfortunately, I had a bad experience with this company. But after 2 different writers and a huge delay, I found a great writer that actually helped me. Making the concept of the business effective. Therefore, learn how the system works well and ask support (which is great) for advice or even writers to help you better understand how to get your project done with out delay. Like I learned the hard way. Although they should control better how the freelancer can just drop a project that has a deadline after committed to it and its deadline. Maybe a drop rate. Any how Textbroker has good writers that are also great people, but not a good design interface and control system. I still recommend them with a warning lol and I still will use Their services. Hopefully, they will fix the little things.

Richard.

Tip for consumers:
Don't use them!

Service
Value
Returns
Quality
Thumbnail of user georgew33
1 review
7 helpful votes
April 18th, 2013

They asked me to submit a copy of my ID. I'm not too worried about identity theft so I sent them a photocopy of my State of Florida Security Office ID. They claimed that was not good enough, so I just said thanks but no thanks, that's all your're getting

Thumbnail of user joshm123
1 review
2 helpful votes
October 13th, 2016

My experience with TextBroker has been pretty good. Content quality is solid for the price. But... order delivery takes too long and revisions take even longer. It's like the writers don't care when you send them a revision. Take their sweet time to do it. I've moved on to other services like Low Price Articles. A little cheaper than TextBroker and faster too. Article quality is definitely good enough for my blog posts and landing pages. I order roughly 200 articles per month from them and only send 2 or 3 back for revisions. Not bad. If TextBroker would speed things up and lower their prices a tad, I might try them again.

Tip for consumers:
Be patient. Don't expect orders delivered within 24 hours.

Service
Value
Quality
Thumbnail of user ryanf41
1 review
12 helpful votes
June 3rd, 2016

I see a lot of horror stories from writers on here, and I don't get it.

I'm currently on Textbroker and working on moving up to better clients. I've been 4 star my entire time, never had an issue with reviews. As for the complaints like, "They blocked me accepting other articles after a coupe of weeks, so I couldn't pay my rent," they mention the five article block for new writers, and you are getting paid 1.4 cents a word or less so this isn't something you should rely on for money.

Clients that complain about keyword stuffing or word count inflation, this is what you get for 1.4 cents a word. A lot of the orders on the site come from clients that don't care about writing quality, they just want their keywords in a piece of an acceptable size. This leads to writers trained to focus on those aspects and not on creating quality writing.

I'm fine with writing on Textbroker for now. It's been a source of extra cash while I build better habits in myself. This isn't a long term writing solution, but it's good enough for the first couple of months.

Thumbnail of user ka5478
4 reviews
57 helpful votes
March 7th, 2014

I registered with Textbroker several years ago, but never wrote for them because I was getting more money writing elsewhere. Late last year, jobs dried up, so I went to them in desperation. While the operation is fairly operated, the communication with the writers is lacking. As for the pay, it is only decent if you get direct orders at the price that you set, and there are not a lot of requesters there that want to pay decent rates. Teams are not much better, most not paying more than the minimum allowed, which right now is less than slightly over. 015 per word. I am a level 4, and the editors do all they can to keep you there with extremely nitpicky editing. While it's nice to be able to pick and choose what I write, the topics are mostly commercial garbage, where you are supposed to write a general article and sneak in a promo somewhere "naturally," or product descriptions. What really gets me is that people are willing to write press releases and ad copy for the rates they pay, because copywriters are extremely well paid for those jobs.

I use it as a backup only, when times are tough. Stay off the forums unless you want to be trolled. There are a few on there who are just insane, and they keep changing their names so you don't know who they are. Textbroker seems to not want to do anything about them, because they are good producers. Go figure.

Thumbnail of user natalieo1
1 review
4 helpful votes
January 13th, 2013

Textbroker is a legitimate way to make income. It is not suitable for professional writers though. It is ideal for individuals seeking a way to work from home who aren't experienced writers. I gave it a three star rating because the pay rate is to low for quality work. For a more in depth review check out my full review at http://writeoutblog.blogspot.com/

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From the business

Textbroker is the leading digital content creation site. We bring clients and authors together to create custom content, such as blogs, product descriptions, press releases and more!

Business History

The idea behind Textbroker is to satisfy the growing demand for custom content. As an SEO provider, Textbroker founder Jan Becker-Fochler experienced first-hand the increasing importance of unique content to his clients; after all, unique content leads to a better ranking in search engines, more traffic and more revenue. Then, in 2005, Becker-Fochler came up with the idea to search for authors, motivate them to write, rate the quality of their work and compensate them for their effort. To accomplish this, he commissioned the development of a preliminary version of the Textbroker platform.

Within a short time, thousands of authors eager for the chance to earn money with their writing signed up. In 2007, Textbroker launched the Internet’s first content marketplace. Today, Textbroker authors deliver high-quality product descriptions, blog posts, press releases, social media posts, news stories, and technical articles and a wide variety of other written content to clients around the world. In essence, Textbroker is a better, faster, easier and less expensive way for companies to get freelance written content.

Company Representative

Thumbnail of user regans
Justin C.
Manager of Marketing Operations
Justin is the Manager of US Marketing Operations.

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