• TexasElectricityRatings.com

TexasElectricityRatings.com

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Overview

TexasElectricityRatings.com has a rating of 4.9 stars from 12 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TexasElectricityRatings.com most frequently mention customer service, account number, and shopping experience. TexasElectricityRatings.com ranks 5th among Price Comparison sites.

Positive reviews (last 12 months): 100%
Positive
6
Neutral
0
Negative
0
How would you rate TexasElectricityRatings.com?
Top Positive Review

“Choosing an electric supplier”

Mark L.
7/18/24

The process was simple once I figured out which plan I wanted. The choosing is complicated because the suppliers have intricacies in the fine print. It's BUYER BEWARE. I recommend customers seek help if the language is confusing.

Top Critical Review

“Broker website, very risky possible identity theft”

Saravanan N.
2/16/23

They seem to be broker website which collect SSN and personal information. They have some very sketchy phone customer service. The on call support people did not speak good English, some cheap offshore call center, they did not have any information on my online order, they did not even understand my questions, they only kept trying to sell more stuff. Basically a dead end if you try calling. I am only worried if there are some hidden fees they are going to charge or worse sell my personal information and cause identity theft.

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user markl3777
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

The process was simple once I figured out which plan I wanted. The choosing is complicated because the suppliers have intricacies in the fine print. It's BUYER BEWARE. I recommend customers seek help if the language is confusing.

Thumbnail of user robertp5564
1 review
0 helpful votes
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May 5th, 2024
Verified purchase

Very efficient, very easy and great rates. Explained all comparisons to find the best rates for my needs are for my area.

Thumbnail of user wendyl886
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

The process to order electrical turn on for a new house was fast and efficient.

Thumbnail of user saravanann7
1 review
0 helpful votes
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February 16th, 2023

They seem to be broker website which collect SSN and personal information. They have some very sketchy phone customer service. The on call support people did not speak good English, some cheap offshore call center, they did not have any information on my online order, they did not even understand my questions, they only kept trying to sell more stuff. Basically a dead end if you try calling. I am only worried if there are some hidden fees they are going to charge or worse sell my personal information and cause identity theft.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cedricb72
1 review
0 helpful votes
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January 26th, 2023
Verified purchase

The service was quick and easy. I did not have to deal with very much paper work and also it was hassle free. I did everything online and I didn't have to deal with getting my electricity turned on with personnel. The best thing about the electricity is that I didn't have to pay any money to get my sevice on.

Thumbnail of user jackc1127
2 reviews
0 helpful votes
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January 15th, 2023
Verified purchase

Great service with one exception. I keep getting emails saying my order is not yet completed. I called and they told me "no sir, you're good to go". Then, I got another email.

Thumbnail of user lisae1497
1 review
0 helpful votes
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November 14th, 2022

Appreciate the ability to compare different electricity suppliers in one place. It was easy to navigate the site and I was able to find the supplier that best meets my energy needs.

Thumbnail of user kirkm256
1 review
0 helpful votes
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February 24th, 2024
Verified purchase

Nice, but had to combine info with another website to get company ratings.

Thumbnail of user hannan42
1 review
0 helpful votes
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February 24th, 2024
Verified purchase

We ordered our service online and got what we needed the next day. The process was very convenient!

Thumbnail of user lynnk497
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

Easy transfer so easy to complete lalalalalalalala

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Karl T.

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4.9
12 reviews
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