I purchased exam sample for ISTQB-CTAL-TM from teslink site, and literally non of the questions came in the actual exam.
GO ELSEWHERE FOR THE SAME PRODUCT CHEAPER AND BETTER CUSTOMER SERVICES
STAY AWAY... all questions are outdated. IT IS A CRIME.
I purchased on a clone website called www.testkings.com
And wasn't satistied (very obsolete questions)
Sent email to
*******@certificationcoaching.net
They answered from
Shamaila Shafiq <*******@selftestengine.com>
Testking doesn't give the real exam questions or even near to it, and when you ask them to refund they refuse & say that it's because that they don't refund to the discounted products. Keep in mind that they give a daily discount so they could have the reason to not refund the money they take.
Down here are they responses when I emailed them regarding my refund:
Hi,
Sorry, we cannot help you with refund.
Best regards
Testking Billing Team
*******@testking.com
From: Ahmed Hussein [mailto:*******@hotmail.com]
Sent: Tuesday, June 16,2015 6:06 PM
To: <*******@testking.com>
Subject: Re: Exam Refund
It's up to you, I'll tell all the users & customers about ur truth & I'll attach this mails if I didn't get the money back by tomorrow
Sent from my iPhone
On Jun 16,2015, at 3:55 PM, Testking Billing <*******@testking.com> wrote:
Hi,
We have shown you guarantee page and what we can offer to you, so please we cannot give you refund.
Best regards
Testking Billing Team
*******@testking.com
From: Ahmed Hussein [mailto:*******@hotmail.com]
Sent: Tuesday, June 16,2015 12:42 PM
To: *******@testking.com
Subject: RE: Exam Refund
You always offer discounts, which means that you lied & fraud about your refund.
You have one day limit.
From: *******@testking.com
To: *******@hotmail.com
Subject: RE: Exam Refund
Date: Mon, 15 Jun 2015 17:12:05 +0500
Hi,
You can see point 5 on our guarantee page here http://www.testking.com/warranty.htm so you can go ahead for given solutions only please.
Best regards
Testking Billing Team
*******@testking.com
From: Ahmed Hussein [mailto:*******@hotmail.com]
Sent: Monday, June 15,2015 12:09 PM
To: *******@testking.com
Subject: RE: Exam Refund
It seems that you don't care for you website reputation, as I can see that you will not refund me the money as you lied in your website.
It's up to you, now you should take the responsibility of your lies & scam ads.
You frauds
You still have til the day after tomorrow to pay me back my money or else I'll tell all the users about your fraudulent way.
From: *******@testking.com
To: *******@hotmail.com
Subject: RE: Exam Refund
Date: Sun, 14 Jun 2015 08:57:22 +0500
Hi,
You can wait for our next update and can check with us back after given time. Or you can have any other product for free as we mentioned in our last email.
Best regards
Testking Billing Team
*******@testking.com
From: Ahmed Hussein [mailto:*******@hotmail.com]
Sent: Saturday, June 13,2015 9:12 PM
To: <*******@testking.com>
Subject: Re: Exam Refund
Your management team looks not caring for your website reputation.
You are scams & frauds because everyday you have a discount on your products which means that u will never refund any amount & you do this to not refund.
You are liars & I'll give you 3 days only to give me my money back.
Or else you should take the responsibility of what will happen next.
I'll tell everyone & every website that u r not credible.
Only 3 days starts from right now
Sent from my iPhone
On Jun 13,2015, at 6:45 PM, Testking Billing <*******@testking.com> wrote:
Hi,
We dont refund against discounted products, so we have checked your case with our manager and as compensation you can have any other product for free, but price of that product should be same as of your failed product, Let me know exam code if you need any other product for free, before Aug 09,2015
Best regards
Testking Billing Team
*******@testking.com
From: Ahmed Hussein [mailto:*******@hotmail.com]
Sent: Saturday, June 13,2015 3:45 PM
To: <*******@testking.com>
Subject: Re: Exam Refund
I don't want the updated product, I want to refund the money back. When will I get it?
Sent from my iPhone
On Jun 13,2015, at 7:29 AM, Testking Billing <*******@testking.com> wrote:
Hi,
We are sorry to see your score report, and we just checked with relevant team and we are sure that vendor must have changed real exam pool of questions recently.
Anyway, we are trying our best to update that product and there would be update with us within next 3 to 4 weeks, you can check with us then.
Best regards
Testking Billing Team
*******@testking.com
From: Ahmed Hussein [mailto:*******@hotmail.com]
Sent: Saturday, June 13,2015 2:13 AM
To: *******@testking.com
Subject: Exam Refund
Dear Testking Admin,
Kindly find here attached the scoring report of my SPHR Exam that I purchased the engine of it from your website before with the following details:
Date & Time: 12:35 GMT, May 11,2015
Description: SPHR QA
Amount: USD 112.49
Transaction ID: *******
I request a full refund of the amount as the exam I failed to pass the exam because of that the questions of the real exam didn't match your engines questions or even wasnt the same description & I found may wrong answers in that engine.
Please refund me the 100% of amount I paid as you claim in your website, Im waiting for the money to be refunded to the same account number it was paid from.
Ahmed M. Hussein
PLEASE DON'T BUY ANYTHING FROM THEM, THEY ARE SCAMMERS & FRAUDS
THEY ARE CHEATERS
THEY ARE LIARS
Complete scam - dont go here!