TenorShare has a rating of 2.6 stars from 1,285 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TenorShare most frequently mention refund policy, day money and support team. TenorShare ranks 1st among Data Backup sites.
It is great software which is used for transfer the WhatsApp data from Android to iphone and very reliable ko
The customer support is good. I recommend this to my friends. I also say that I am a satisfied customer.
The program is not good, it steals money, cheats on the number of devices, and every time you contact support and support, we give you coupons.
Failed deep clean...
I was very annoyed and upset for wasting my money and time.
Issue still not fixed... will claim for a refund.
Not a single deleted note, message or photo was retrieved. I can do all of this on my own by just looking at my phone or using iTunes.
I was not able to do what I needed on the mobile application but after contacting the customer support team, they responded and helped me resolve my issue in less than 24hours.
Seriously people. Do NOT part with any money with this corrupted scamming company. They can NOT recover your data. And will refuse your refund. They've scammed me. Do NOT believe the positive reviews either.
I'm so happy with this company they couldn't offer better customer service with a better product than anybody else in the whole wide world their company ranks number one on my list of one company that I would go with and that's only them no one else in the whole world I wouldn't work with any other company except these guys when it comes to the phone problems and technologies and all their state of the art equipment and computer stuff their AI is incredible.
Theft! Software doesn't work and they don't publish any review. They don't refund! I spoke to them, they replied that if in 30 days they won't solve, they will refund. Didn't happen! Useless software!
Really helpful and kind staff. They always help out and offer you more. The apps are the most sophisticated tech apps and they always work... Will be keeping business with tenorshare. 5 stars always
Doesnt recover all files, also had to buy a separate app. Dr fone. Found more files and extra files lost that tenorshare did not.
They wont refund you.
They say only 30 percent after maybe 2 hrs after purchase requesting refund
It shows you can get refund but they won't refund you for a feature they list but doesn't exist. I literally asked for refund 15 minutes after purchase and they said they can do 30% but never refunded that either. If you buy it for a function they listed, don't expect to find it and definitely don't expect any refunds.
Thank for help to rsset the registration code for me. When I change my computer from Mac to a PC.
M. C.
The file is broken after the software had recover... I payed for service but I don't get it.
I'm very disappointed.
All it ever did was recognized your tablet that it was connected to there 4ukey and after the 4ukey software did it's thing, at the end of the process, the software didn't remove nothing. It's full of $#*!. Don't buy. It's a waste of your hard earn money!
Purchased this product after carefully reviewing the description and refund policy for buyer protection. The program could recover the files but they were corrupted and could not be fixed. Sent assistance request and followed their instructions. Still didn't work. The company then offered an upgrade on another product I didn't need. Then offered multiple offers of 20% & 30% refund with forever access to the program. When I refused these offers and requested 100% refund, my email account was blocked and am unable to communicate with the company.
I purchased Tenor Reiboot for Mac in hopes of restoring an iPhone stuck in reboot mode. I made this purchase based upon reviews of the software. After multiple attempts to restore the iPhone using the licensed software, the phone ultimately had to be replaced.
I requested a full refund due to my dissatisfaction within 24 hours of purchase. Through email correspondence with the company logs were requested by the company. Despite multiple attempts to access the logs on my Mac, I have been unable to provide these allusive logs.
As I was unable to provide the logs to show my attempts to use the product to achieve the restoration I was offered a 30% refund and a perpetual license. This is unacceptable and now my card has been charged again.
I purchased said software. I attempted to use said software to restore an iPhone. Within 24 hours of purchase I had requested a full refund due to dissatisfaction and the iPhone was replaced.
As it remains, I do not in any way recommend interacting with this company. The software could possibly work; however, the company has not followed through with the refund as addressed at the time of purchase.
As a first time iPhone user, this was helpful in transferring the data from my old Android one plus phone.
I think that this is a scam! Their software only contained some instructions that you should follow, which of course did not work. Basically the same instructions that you can get for free on youtube. When I contacted their support for a refund I was asked to take a screen shot and send it to them etc... This all felt like a stall tactic t oget me to give up on receiveing a refund...
Awful customer service... No support whatsoever and it says 30 day money back guarantee but its a complete lie. Had three IPads with forgotten pins an the program said it would allow access to be able to factory reset and it did nothing of the sort... Basic AF program with little to no support, a complete hack job
Answer: Dear customer, It is completely legit, please don't worry. We are an international software company founded in 2007. We have created many award winning, highly-rated branded software products. Tenorshare employs the most talented developers to create high-level products. Tenorshare's focus is on the iOS, Android, Windows and Mac platforms and core technology study. We provide users with solutions for device content management, data recovery, password recovery, system repair and other practical mobile phone and computer essentials. Today, Tenorshare's products and services are trusted by more than 10 million users worldwide. Look forward to hearing from you soon. Best regards, Tenorshare Support Team
Answer: Dear customer, We are an international software company founded in 2007. We have created many award winning, highly-rated branded software products. Tenorshare employs the most talented developers to create high-level products. Tenorshare's focus is on the iOS, Android, Windows and Mac platforms and core technology study. We provide users with solutions for device content management, data recovery, password recovery, system repair and other practical mobile phone and computer essentials. Today, Tenorshare's products and services are trusted by more than 10 million users worldwide. Look forward to hearing from you soon. Best regards, Tenorshare Support Team
Answer: No, once you click a factory reset all data is erase your phone.