TenorShare has a rating of 2.6 stars from 1,285 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TenorShare most frequently mention refund policy, day money and support team. TenorShare ranks 1st among Data Backup sites.
The best customer service support to help me renew my dual licenses of android and ios unlock screen. Thank you so much for supper service.
I have Samsung Galaxy Note 3 which I have not been using for a long time and have forgotten the pattern. I purchased 4uKey for Android (Win) and tried, everything went well until downloads and my phone went off and on. But the pattern was not removed. I tried the second time and my phone entered a "Recovering..." mode (totally different from a standard Recovery mode which you can enter and exit with three keys on the sides of the phone. After that several email exchanges did not help: every time the support team sends such basic information that I already know or a link that does not work. In between I became so busy and forgot about it, and yesterday I got a message from my bank about a renewal from Tenor. I emailed the customer support for refunds. Their reply was: "Very sorry for the inconvenience (which does not help at all) and I will send you the lifetime product activation code that you like for free or upgrade your purchase to a lifetime version". Two of your products did not work, and now how can you offer something that is not going to work or that I am not going to use?
Had heard lot of things of your serviced and at. Some point enjoyed somehow free
And again it may help us for. Upcoming problems
I purchased the 4mekey software from TenorShare in order to unlock my old forgotten iCloud account activation lock. It didn't work at first because it turned out that the firmware on my iPhone was damaged. I contacted TenorShare about this issue, and they provided me with access to another TenorShare product which repaired the firmware on my iPhone. The activation lock removal was then successful! Overall big thank you to the TenorShare support team and development team for creating and maintaining high quality products that save time and money!
I bought the software to remove a timeout due to a malfunctioning screen. Their site stated that there would be no dataloss, I bought the software and paid my 35.00 it erased everything off of the phone. Including very important pictures that were taken recently that had not backed up yet and cannot be replaced. I contact support and im told "we are sorry we can give you a free lifetimg access to anything we sell. I have paid a company to try to recover software and im being told that not only did Tenorshare erase the softeare, they did a deep erase and cannot be recovered. This company is a fraud
After reading a glowing description of the repair possibilities of ReiBoot I bought the Android version only to find upon installation that it only will even analyse Samsung phones. Completely useless for my LG.
Hii all... This Product is Magic and a lifesaver,
It literally saved my job and time...
I was under too much pressure bcoz I deleted a few of my files accidentally...
I was gong through the internet until I figure out that Tenorshare 4DDiG Windows Data Recovery is the Best, most efficient, and most helpful software, go for it guys...
Beware of their illegal tactics!
I downloaded their free version because the ad I saw said they could recover lost iMessages in my phone. As I started to use the free version I was clicking around trying to figure out how to use the software. There was a big blue button that said recovery on it. I thought to myself, that must be where I recover my lost data. My phone was already plugged into my laptop charging and so the moment I clicked recovery my phone literally went into recovery mode. At that point I tried hitting the button that takes the phone out of recovery mode but Tenorshare wouldn't allow that until I purchased the software. I tried all the Apple suggestions first but nothing worked get it out of recovery mode. So I was forced to buy Tenorshare to get the feature to remove my phone from recovery mode. Once I had the software it was fully incapable of performing the data recovery it advertised it could complete.
I have reported them to the FTC for bait and switch as it falls under the Consumer Fraud and Deceptive Business Practices Act.
I have three different versions of this company software (Tenorshare 4uKey, 4MeKey, and 4uKey for Android). I purchased 4uKey for a specific feature and when I tried to use it, the phone was not supported, which was not stated upfront. They wouldn't refund my money and offered another product (4MeKey) for free. Same thing happened recently when I purchased 4uKey for Android, once again, the phone model was not supported, no refund, and offered another product. I will never purchase anything else from this company. If they really honor their product, they will either add the support for the phone or return your money. Buyer beware.
Best of bests companies for phone and pc softwares its blessing working with it :)) ))))in mz life couldnt happens nothing better then found out this company :P: )))
I recently bought a second hand iphone 7 plus and the owner forgot his icloud logins, with my experience with tenorshare, i mananged to unlock it and currently writing this review with it... ive been using tenorshare 4mekey and 4ukey to help with any icloud problems and its been very helpful... a special thanks to violet from the support center building me through everything... keep up the good work, i truly appreciate it..
Excellent service, must buy if you want to transfer you data eaisly as it really a hassle to transfer from android to Apple.
This software was easy to use and worked on the first try, would recommend to others... Customer service is great and helpful and they respond fast to any questions or concerns
Finally found something to transfer all my chat history and data from android to iPhone Successfully. Thank you Tenorshare
I wouldn't buy any other product from anywhere but www.tenorshare.com. Best product in the market. Thank you tenorshare
I bought the app to fix my iPhone which had cycled on reboot screen however the software could not fix the operating system as advertised so I asked for my refund however they never wanted to give me my money back they just asked and asked for more evidences that the software had not worked, it is not fair that they are advertised in that way and then do not want to return the money!
I needed to remove icloud lock, use 4MeKey from TenorShare
It is very easy to use, it comes with very clear instructions.
I had a question to the customer service and they answered me very quickly and kindly.
Tenorshare promises smartphone solutions, but its products do not do what is promised. Read the disclaimers before buying anything, and also read the FAQs. Those will provide you with information that will probably make you not want to buy the product. However, these disclaimers are purposefully hidden. Check the Better Business Bureau for real reviews. There is even a comment confessing that they were paid for a five-star review before they received a product. There are also comments about struggling to get a refund, which is the process I have started as well. I have added proof of purchase, and I am only sharing my experience to protect other consumers. Beware of Tenorshare.
Do no buy. Reiboot software just replicates what Apple software does. Company will not issue refunds.
Answer: Dear customer, It is completely legit, please don't worry. We are an international software company founded in 2007. We have created many award winning, highly-rated branded software products. Tenorshare employs the most talented developers to create high-level products. Tenorshare's focus is on the iOS, Android, Windows and Mac platforms and core technology study. We provide users with solutions for device content management, data recovery, password recovery, system repair and other practical mobile phone and computer essentials. Today, Tenorshare's products and services are trusted by more than 10 million users worldwide. Look forward to hearing from you soon. Best regards, Tenorshare Support Team
Answer: Dear customer, We are an international software company founded in 2007. We have created many award winning, highly-rated branded software products. Tenorshare employs the most talented developers to create high-level products. Tenorshare's focus is on the iOS, Android, Windows and Mac platforms and core technology study. We provide users with solutions for device content management, data recovery, password recovery, system repair and other practical mobile phone and computer essentials. Today, Tenorshare's products and services are trusted by more than 10 million users worldwide. Look forward to hearing from you soon. Best regards, Tenorshare Support Team
Answer: No, once you click a factory reset all data is erase your phone.