TemplateMonster has a rating of 4.34 stars from 1,680 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TemplateMonster most frequently mention customer service, great support, and pre sales. TemplateMonster ranks 1st among Graphic Design sites.
How many times do we face frustration when support staff keeps on sending back automated responses that neither solve the problems nor give any clue. Not so with Template Monster Tech Support, whom I find have always responded with more than expected a help...Thank you Daniel Dawson
I paid for the all-inclusive web development package in February. It's now July and I don't have a website. I provided the content and it was just a cut and paste. No professionalism in placement. No edits. The website is plain white despite sharing the mood board colors. My home page reads " welcome to Turista" which is the name of the WordPress Template. Photos were posted even with the instructions I shared on their captioning. Total waste of money and time. I can't get my business licensed without a website. This is a whole disaster.
Caroline Walker did an excellent job in assisting me in choosing a website template for my business. She effectively asked the right questions and provided answers. She listened effectively. Very professional. Thank you for your assistance. Very satisfied with the information I was given.
I chatted with Becky, a chat line support operator. She was extremely helpful in finding a WP CMS template ands the plugins that I needed to get my website going.
Jace was very helpful even when my battery died. I had alot of questions on e commerce. Looking forward to seeing if this will work for us.
I have had all the information I needed, all my question were answered. Though I still thing they should have a telephone, for me its more easier to call than to email.
I have bought many templates from this website. They are neat and professionally written. But, when you pay 75$ for a templates (other seller offer less), everything should be perfect in it. In my last purchase, the html template contained 7 pages but the header, menu, and footer could have been incorporated by php such that the designer does not have to modify 7 html files just to change something in the menu/header/footer. That is just easy but by addressing these small issues, these templates can be even more perfect!
Nice and beautiful templates. Operator was very helpful and knowledgeable about my requirements and gave me suitable options.
Had a great chat with lots of information included. Very satisfied with the information provided by Sandy.
I had a problem with addicting text modules and other modules within the power plugin, but they were super patient and persisting in helping solve my problem. I am very grateful for your patience and kindness.
I don`t have much experience in web and templates, but as I wanted to make a present for my boyfriend I needed a help of profesionals. That was a nice experience. Оperator helps me a lot and explaned everything very clearly. I`m grateful for the help! Hope everything will works good)
Eli was great, resolved my queries quickly and efficiently. Would recommend anyone to use them. She was very knowledgeable
Super fast and responsive to my questions. Gave me a lot of options for what I needed. I appreciate the easy chat back and forth.
I had Purchased a template few months ago. Your service was excellent and very FAST.
Really appreciated!
I appreciate the professionalism and courtesy of the pre-sales department in particular of
Lori Johnson
Jenna at Presales Department gave me quite good service and was good in willing to help. Thank you. He took the time to search properly for my difficult questions
Hi Looking at templates great products but would be nice to have info on photos would make life so much easier and probably help your sales
Thanks
Sandy was extremely helpful on answering all the questions! She have solution of all your problems related to templates! Personally I would recommended the platform.
I had a few questions about installing a templates on our site. Operator was helpful enough and responded very quickly to provide me with satisfying answers.
Thank you for your support, Archie helped me a lot because i do not have any aknowladge about templates, but he helps me pretty much!
Great tactical technical support team, super fast response with instant communications. Thank you TM.
Caroline was very helpful in answering all of the questions about the template that I wanted and the services I needed to ensure I understood what I was getting before making the purchase. I got the information I needed to make the right purchase. Thanks for the excellent service.
Everything You Need to Create a Website:
🔥 Premium Website Templates
🔥 Design Elements, Graphics & Illustrations
🔥 Plugins & Extensions
🔥 Video Templates
🔥 Presentations
🔥 Fonts
Experience the Excellence of our Products:
🏆 Crafted and Perfected by Seasoned Professionals
🏆 Packed with Premium Features
🏆 Tailored for Responsiveness
🏆 Optimized for SEO
🏆 Boasting Top-notch Functionality
🏆 Supported by Comprehensive Documentation
🏆 Assessed by Expert Testers for Excellence
Assistance When You Need It:
🛟 6 Months of Complimentary Technical Support
🛟 Attentive Customer Care Team
🛟 24/7 Access to Billing Support