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TekTonic has a rating of 4.8 stars from 107 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TekTonic most frequently mention customer service, dedicated server, and long time. TekTonic ranks 3rd among Online Security sites.
No critical highlights yet
Five Years, No Worries It's been so long since I logged in to my control panel that I've had to search my really old mail for my password, not to mention I didn't recognize the site at all (seems I only log in once year). It's actually a good thing - the best servers are those that you don't even notice, because they never give you problems. Their tech support works real ly fast, and I don't have any complaints at all :)
I've been a customer for TekTonic for several years, I have 3 VPS's with them I found out today they logged into my VPS and commented out a very important process, a process that has been running for years, which killed my DNS server and affected over 30k domains. I had no notification they did this, I found out when everything went offline. Very unprofessional. Do not trust them with anything important.
A company with a good product range and competitive prices
Their forums are frequently monitored by employee's and threads are usually promptly replied to.
The technical knowledge of their support staff is questionable with completely different answers to the same question have been received more than once.
Their public monitoring report (ht
tp://www.hyperspin.com/publicreport/*******/*******) is misleading. Instead of monitoring whether or not customers' servers are available (i.e. service uptime), they monitor whether or not their server are listening on port 22 (ie server uptime)
Tektonic's heart is in the right place, they just need to improve in a few area's before I'd consider deploying commercial web sites with them
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